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Archive for September, 2007

Fun With Translations

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 Okay, I will admit that this wasn't my original idea.  While in carpool on the way to work, Gordon Keith on The Ticket, a Dallas sports radio station, was talking about how he ran some pages of the station's web site through an online translation device.  He first translated a page into a foreign language, then took that translation and translated it back to English.  The... read more

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The Freedom to LUV My Job

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I am a prime example of the fact that Southwest Airlines gives its Employees the Freedom to move around the Company. I've been at Southwest for nearly seven years, during which time I've held three very different jobs. I started my career at Southwest as a Recruiter. While in the People Department, I interviewed candidates for open positions in Finance and Internal Audit here... read more

DING! Wins an Award

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We just found out today that our slogan for DING! was selected as one of the two best advertising slogans for 2007 by Advertising Week.  Click here to see the news, and congratulations to the great folks at GSD&M, our advertising agency.

“But I checked them all together…” part two

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This is a continuation of what happens when you check your bags and how they can be separated.  Part One can be found here. When the bag gets to T-point, it leaves the belt and goes onto a large circular carousel.  Bag carts are placed around the carousel, and Ramp Agents have specific flights in their zone to take bags from the carousel and place on a cart.   It... read more

USS Blog Boy’s Deployment Diary–Chapter Eight

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After stopping in Hong Kong, the Nimitz and Southwest Airlines Customer Francisco Delgado make a port call in Singapore before the carrier reached Hawaii.  LAND....AGAIN!!!! We pulled into Singapore just days after we pulled out of Hong Kong--talk about a huge morale booster! Singapore was an exciting place, and clean and green are the two words that can best describe... read more

When Things Quit…

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 A modern jet airliner is a brilliantly designed assembly of a million or so parts flying in close formation. Given the vast array of systems and ancillary parts that make up the aircraft, it is remarkable indeed that the dispatch reliability of these machines approaches 98 percent. In other words, in 98 departures out of 100, the jet is capable of doing its mission. Every... read more

YET ANOTHER “WANNA GET AWAY” MOMENT FOR ME

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It's happened again. I have endured yet another "Wanna get away?" moment. Last week, as I was on my way to Love Field on Airport Freeway ("Texas' Ugliest Freeway"), I came upon a multi-car wreck that was over on the right shoulder. Because I was in the right lane, and because you MUST rubberneck as you idle by, I looked at the cars and the people standing around--and saw a... read more

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Ronald McDonald House Charities

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One of the neat things that we get to do at Southwest Airlines is host a dinner at a local Ronald McDonald House each quarter.  At this quarter's  Ronald McDonald house dinner in Chicago, we had a baseball theme.   The House is located in Lincoln Park and serves the Chicago Children's Hospital.  Ryan Vokac and co-chairperson Liz Adams (Southwest Flight Attendants)... read more

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To Assign or Not to Assign, That is the Question

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As many of you know, the question about whether to keep our open seating or to assign seats has been the Southwest question for the past couple of years.  Proponents of each process have been very vocal and heartfelt in support of their positions, and my post of last summer generated more than 700 comments (including those on a followup post).  To those who weighed in on... read more

NUTS About Taylor Hicks

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 Working at Southwest, you never know what opportunities each day will bring.  Those opportunities can be particularly exciting when you are an Attorney for Southwest!  For me, the people-related opportunities are the best.  As you're about to hear, such people stories are nothing short of pure entertainment--American Idol style! A few weeks ago, a fan of Taylor Hicks... read more