The ol' Festivus Pole is up next to the chimney, James.

Due to other, Santa Claus is coming to town, arrival traffic to DAL is experiencing gate holds in excess of one minute.

Complete with intellicode remote control and series II electronics.
Completo con control remoto
Complet avec telecommande
Ding!
boy
Joe!

With all the bullshit commercialism going on, you guys did a great thing flying our Troops home free of charge!

Great work!

Andrew

Sugar Land, TX

One of my favorite Christmas traditions is to watch the movie A Christmas Story. Well, imagine my surprise, when, last week I found that folks at the Burbank station (BUR) put up their tribute to the film. Fortunately, I had a camera with me and was able to snap a few photos. These aren't the greatest shots, but hopefully they'll give you some idea of the holiday display:

http://www.flickr.com/photos/sean_yoda_rouse/sets/72157603503145029/

I work in Operations in Indianapolis. I was working today, Christmas Day, and the first flight I worked was flight 475 from Baltimore to Indianapolis. As I pulled the jetway up to the aircraft and opened the door, the flight attendant told me that Santa and Mrs. Claus were on the flight. I looked at her and said "What?" She again told me, and I said "OK" sarcastically, thinking she had drank to much eggnog. She said "No, really! Their sitting in the front row". So I looked in, and sure enough there they were. I asked the flight attendant if this was some PR stunt, and she said "No, they're fans of Southwest". She told me that during the flight that they passed out toys to the children and other passengers that they had brought on. Watching the whole scenario play out during deplaning, they didn't leave the front of the aircraft until all the passengers were off, wishing everyone as they left, A MERRY CHRISTMAS! After everyone else had gotten off the aircraft, Santa and Mrs. Claus stayed and took pictures with the crew. Mrs. Claus even gave the Captain and First Officer a kiss. I decided that I couldn't let them get away without some appreciation. So, before they walked off the airplane, I made an announcement in the gate area that Santa and Mrs. Claus had flown in from Baltimore and would be leaving the jetway shortly and I encouraged the waiting passengers to wish them a Merry Christmas. They had no idea I had done this, but they came out of the jetway ringing bells and bellowing "Merry Christmas" to everyone. The Children in the gate area were jumping and yelling, while everyone else was clapping. The Captain of the flight told me that we needed to get their names and send them a letter, but they would have none of that! I shook Santas hand as he left the jetway and said "Thank You, Merry Christmas!" He took a moment and shifted his luggage to the other hand and then shook my hand.
It was one of those moments that I will never forget! Selfless people doing random acts of kindness! It was awesome!
Before boarding, we had to do a crew change. The new flight attendants came on after Mr. and Mrs. Claus had left. I told them that the Claus' were on the flight and she said, "On my way down the concourse, I saw Santa go into the bathroom! That must have been him!" But there are somethings about Santa that should still be kept a secret, right?
It was just what I needed to get me into the Holiday Spirit at the last minute.

Santa, if you are reading this, please know that you and your wife touched many hearts today! I guess Rudolph was a little too tired to get ya back to the North Pole after last night, so you chose the Best Airline in the World to get you half way there! I have to admit that SOUTHWEST AIRLINES HAS THE BEST PASSENGERS! Working in the airline industry for the past 9 years, I have never heard of another passenger or couple doing something like this for an entire plane load of passengers on a flight!
Ya, I wasn't able to be with my family on Christmas Day, but this flight made it worth while. I can't tell you how many people thanked me for working today, as they either exited or entered the aircraft. One lady was getting off, and she handed me a small mitten with a card inside. The card simply said "Merry Christmas" with a $5 Starbucks gift card inside. Another lady was boarding a flight and she left a candy cane on my gate reader. People like to know that they are appreciated, and I certainly felt this today.
I just want to say "THANK YOU" TO EVERYONE WHO HAS EVER FLOWN SOUTHWEST AIRLINES! You have given 33,000 employees job stability and profit sharing, and the satisfaction of knowing that people DO MAKE THE DIFFERENCE!

Where can I buy Southwest Airline ornaments? My husband has worked for Southwest for 21 years and I would love to do our game room tree in airplane ornaments.