I submitted an online resume for the Flight Attendant position last May and waited eagerly the rest of the year for a response. A Southwest Flight Attendant had also submitted an internal reference for me in June, but I still heard nothing back. I'm currently a Flight Attendant for another airline, but I want to work for Southwest Airlines more than anything else in the world. I've read the entire website, read NUTS! twice, researched everything I could find on the internet about Southwest and even Netflixed the first season of Airline.

I tell other Flight Attendants that they should apply at Southwest and how I applied at Southwest, but haven't heard anything back yet. Some of them say things like, "There are other airlines hiring right now. I have a friend who just applied at Suchandsuch Airlines. You should apply there." I always have the same answer for them. I tell them I'll just wait to hear something from Southwest. There's no other airline I want to work for. Southwest is the best.

Once you're accepting resumes again for the Flight Attendant position I'll apply again, and again, and again.... I just have this feeling inside that Southwest is the best place for me. And I'm going to do whatever it takes to show that I'm the best person for Southwest. I'm already doing my part to spread the LUV.

Wow... This is an interesting site and I would venture to say that very few airlines have the openness to have an open submission site like this. I have been looking at South West Airlines for a while now, and have submitted a resume electronically online. I am an Aircraft Mechanic with 10+ years of 737 Experience. I am more interested in BWI. Is there anyway that I can contact the Base Maintenance Manager there directly either by email or phone line directly. I am looking primarily for Line Maintenance A&P and or Avionics (Previously Cat II/IIIa certified with other airline).

How bizarre - This morning I submitted my first ever application to Southwest, and mere moments later Jeff Lamb submits this topic to the Southwest Blog.

Karma? Kismet? Pure blind chance?

Maybe none or all of the above. But you can be sure I will bookmark this topic to continue reading after it rolls off the front page.

Hi John ,

Thank you for your positive feedback about our blog and your interest in helping us maintain our fabulous fleet of 737's. At this time we do not have any openings at our BWI Mechanic base, but I would love for you to email me your resume so we can talk to you about future openings or different locations ....just in case you ever get the urge to move about the country. You can email me at amy.webb@wnco.com. I look forward to hearing from you, and again we appreciate your interest in joining our family !

Sadly, I've never been very graceful! I'm a girl who knows what she wants, and truth be told, I've never interviewed for a job without getting an offer. I'm humbled - truly.

I'm now moving on to greener pastures - a position at a very respected firm in the field. Everything DOES happen for a reason. ;-) (Even if it makes me cry like I just got dumped by my boyfriend).

"Never apologize for showing feeling. When you do so, you apologize for the truth. " - Benjamin Disraeli

Happy Trails - and good luck!

Hey, I never thought i'd have the urge to rave about an airline (you always hear the bad stuff) but the customer service you at Southwest have is outstanding. Back in December an accident in Providence shut down the airport i was supposed to fly out of. I called up southwest customer service, asked to be moved to a flight out of a different airport for the next morning, and it was done. 2 minutes on the phone! I was blown away at how easy it was! The next day i had to call and push my flight back 2 more times because the extreme cold kept causing my various modes of transport to break down, and once again 2 minutes, boom, done! After dealing with other airlines I never imagined i'd ever encounter one with this level of service. Thanks a bunch!

Dear Mike G.
SW has always charged the difference between the fare you paid and the walk-up fare to leave on an earlier flight whether it is confirmed space or as a standbye passenger. Think of it like a concert or movie ticket. You have purchased a ticket at an agreed upon price for a specific flight. If you tried to attend an earlier movie or concert your ticket would not be valid for that performance. This policy makes it possible for our airline to position the fleet in a cost effective manner providing our passengers the best pricing for our product at the least expense. SW does not charge the typical $100 change fee to confirm a ticket exchange, and we allow the passenger to use their unused funds if their travel plans change. Those funds are available for up to a year from the time of purchase. Most other airlines keep all the passenger ticket price if you do not travel as planned. Just thought that a little perspective on pricing practices would help everyone understand why we can offer the lowest fares and the most seats at those fares!

Dear Mike G...
Another fact- Out of 100% of SW passengers, only 2% checked 3 bags. Most of our passengers only had 1 or 2. Our new bag policy charges only $25 for a 3rd bag, while other airlines charge $50 and up. Also. we have the BEST customer service out there.

I've been reading this blog posting (and the previous) with great interest. I have a group interview at CMH on Thursday for a CSA and I'm very excited!

I was a huge fan of Airline on A&E and Southwest in general (some of my best flights have been on Southwest). The enthusiasm exuded by the staff is simply contagious, and I believe I would fit in perfectly.

Trying to learn everything I can, I've been reading "Lessons in Loyalty," written by a former Southwest People University trainer, this blog and everything in between.

Hopefully I'll meet some of you others who have been posting here at the airport on Thursday!

-Eric

i sent in my resume for one particular job posting, and SWA called me on another position. I did not get that job, but the original position i sent in for i did get. remember here, we hire for the person/attitude, train for the skills. i did not have any background in aviation. i had leadership skills and customer service skills and a great attitude. of course it helps if you know some about the industry, but it's not going to keep you from getting a position....that depends obviously on the position you are applying/interviewing for. mechanics and pilots should know alot!!!! lol. but you catch my drift right? there is alot of pride in our brand. and to this day, i'm still very proud to say i work for Southwest Airlines.

I have been flying on Southwest since you came to BWI and I could only fly to Cleveland! ( I did, for $19).. I used to like the cattle call. But too many people use uncanny methods to cheat and beat the system... ( Like the allegedly disabled who lie to get early boarding).....
And your new boarding procedures are really a step in the wrong direction.
I used to (purposely) arrive one and a half to two hours before flight time and sit on the floor so I would be the first on the plane. Now I can't do that any more.... Even though I check in on-line for a boarding pass ten seconds after
24 hours prior to flight time, I get number 20 or 30..... And people with a lower number who arrive after me get on first....
THE TIME HAS ARRIVED FOR YOU TO GO TO ASSIGNED SEATING!!!!!!!
BE FAIR!!!!!!
I will take my window seat at 5A, please...
Thanks!

Carol,
I had to chuckle when I ready your line, Ã

Dear Jeff,

Your company does a very poor job of tracking your customers. In the last month I have flown to Las Vegas and SW had no Frequent Flier miles listed. In the same month (December) I cancelled a flight to Phoenix and asked that I use it this month (Jan.) I had the days and times of the flights to convey to the airline specials but it took forever. I tried to convert it to a flight this weekend to Ind. but to no avail. I will spend more time tomorrow on the phone explaning the $$$ change to someone to try to get it right. My Frequent Flyer # is worthless! Whatever happened to the good old days of Southwest?

Dr. Chamberlin

Dr. Chamberlain,
Thanks for your comments, and I am so sorry that we have disappointed you lately. I hope you understand that Jeff's area of expertise lies elsewhere, but as an Officer of SWA, he wants to ensure your satisfaction. I have asked our Rapid Rewards experts to followup with you.
Brian

Any chance you could give us a couple of handy tips for interviewing for a flight attendant position and what to expect? Anything good ole tip will do.

-Kiona M.-
from: ELP

I read through a few of these comments, namely John's, who is also a mechanic. From the many A&P's I know and work with, Southwest seems to be the oasis in the desert. at least for those that want to stay with airline work. The big thing that catches my eye is the attitude and atmosphere I hear so much about. I've been with a regional carrier for just over 18 months ( 7 years on helicopters in the Army) and realize the number of mechanics with much more experience that send resumes in must be great. I love working on aircraft because I learn something new almost every day and am constantly looking for a place where people have the same attitude. Mainly, i'm writing this looking for insight not only from the People Dept, but any other A&Ps that see this as well.
Also notice that in the last few months some of the requirements for mechanics changed. Like 2 years minimum on 737s changed to 2 years on aircraft 12,500 lbs or more. What was the reasoning for that? I wouldn't think there's a shortage of mechanics with 737 experience.
Take care

Jeffrey,
Great questions regarding our pool process, so let me try to clarify. Once you have been successful through the interview process and have passed all of the background screenings, you are placed in a pool. The pool is created so that when a Station or Department calls the People Department and requests to fill a position, we have candidates ready to go. So the length of time that someone is in the pool could vary depending on the hiring needs of the Station. As far as how many people are in the pool at the same time also varies depending on the size of the Station. Our larger Stations will have bigger pools, and are smaller stations wonÃ

Shari thanks for your help.
Hope I can join your team soon.

Thanks again Jeffrey

John F.
Thanks so much for your post, and for your service to our Country ! I love the description of Southwest as the "oasis in the desert" ! We are so fortunate to have something special here that is hard to describe. It's truly a great big family of folks who love what they do and care about the People they work with. I did some research and it looks like our requirements have not changed recently. We do require our A&P Mechanics to have 2 years of experience on aircraft of 12, 500 lbs or more as you correctly stated. While having 737 experience might help someone be competitive for our open positions, we have not required it to my knowledge. Feel free to email me if you have any other questions. I would be happy to talk with you about the opportunity to join our great Team of what we think are the best Mechanics on the planet :)

WORK WITH ME,FLY FOR FREE!
NOW HIRING-Ramp Agents at Denver International Airport.
To speak with a Southwest Airlines Recruiter Please Call (602) 304-3926 or apply on Southwest.com. https://www.southwest.com/cgi-bin/resume?jobId=4232

Randy Nist
Southwest Airlines Employment Manager-DIA

Hi Leah - you crack me up with your "facts/thoughts of the day" and "jokes." I have been reading the blog entries as thoroughly as ever, just haven't had a chance to respond recently. I'm still holding out for a position with SWA, are you still doing the same? Somebody would have to be NUTS to not hire either one of us very soon! My one-year waiting period for a CSA position at BNA is coming to an end soon, and I'm so excited to be able to apply for that position once again. I've already applied for RA, OA, and PA too. Take care!

I was just looking at the Careers Section & saw you're hiring for CSA's in TUL, which is where I live! :) I'd LUV to reapply & work here, but I'm waiting for the right time. Really, though, I'd go wherever I'm needed! I'm flexible, believe me. :) This is the first time I've seen the Company hiring in TUL.; I have dear friends who work at the TUL Station, too. Also, I thought one of my friends here said TUL is more for Senior employees.

Thought for the day: Why are things shipped by cargo when you're not driving with them in the car?

SWA LUV! :)

Ding! boy, I really, really want to do it, believe me! I'm just hesitant. I need to pray & think about it.

Fact for the day: The ZIP code 74147 is the same backwards! I don't know if there really is such a ZIP code, though.

SWA LUV! :)

Oh, Ding! boy-didn't you mean TUL, not TUS? :)

Thought for the day: I wonder what the ZIP stands for in ZIP Code.

SWA LUV! :)

Anna,

Thank you so much for your enthusiasm and interest in joining our Southwest family as a Flight Attendant. We are still not accepting resumes for the position due to the number of People in our pool. We want your interview experience to be the best that it can be, and we hate to have you go through the interview process and then if selected wait a really long time for class. We are always reviewing our numbers and balancing that with the hiring needs of the Company, so please continue to check back with us at southwest.com. We truly appreciate your patience, and look forward to the time we can meet with you and discuss this great career oppportunity!

Amy

Leah asks, "I wonder what the ZIP stands for in ZIP Code."

You are thinking of Ming Chan's acronym thread Leah.

ZIP - well, sometimes people think ZIP stands for Zero Intelligent People. But over the past two years I have worked with a company that does a LOT of direct mail and the postal service is really in truly top notch.

ZIP = Zone Improvement Plan. The entire ZIP Code history and usage is actually fascinating. My first "lesson" about mail and ZIP Codes was to read the Wikipedia article - http://en.wikipedia.org/wiki/Zip_code

Leah,
How about Tbg?
Tulsa blog girl.
Or some new investment company!
Ding!

To "Shari Perez - Sr." - Great info in the "Interviewing Tips 101", Really great info. Would like to see more of this type of info.

Quite honestly, in the first section under "Don't Panic"... Well, when you are looking at Life Changing events for yourself in an enviroment to where you may be moving away from you home to many states away, and some where that you want to spend the rest of your carrier working days... Those are hard decision, and sometimes "panic!" and "Anxiety" are hard items to control in an interview, and I think that any decent person applying for a carrier (not just a job) is going to have a certain amount of neviousness about that. After all, the person conducting the Interview in many cases has alot of our lives in there hands.

Please post more advice. It is well received and appreciated. It is good to see management posting that sort of information to those of us who are interested in spending a good portion of our lives with SouthWest Airlines. I know that I am active seeking your company,and I must say that I feel that I am a very qualified person (sorry tooting my own horn), and I do not mind saying that I am also quite nervous about it, even though I am very confident that it is the correct decision to make... I only hope that SouthWest feels the same about me when I complete the Interview and Testing processes.

Thanks, Mike! :) I'm sorry you felt your interview didn't go well, & about your mother-in-law. :( I know from experience it's disappointing not to be selected. We just have to keep trying!

To answer your first question, I'm not really sure. I'm glad you've applied for other positions & I hope you hear something good soon! To answer your second one, I think it'd be okay to call. How long has it been since you interviewed? I've called before after I waited a few weeks. Please keep us posted!

Thought for the day: Do people on the TV still talk when you turn it off?

SWA LUV! :)

Months of patience and pulling out my hair. I have orientation January 25, 08 and start as a CSA at SFO January 29, 08. I've had many happy moments in life and this new beginning ranks high with the rest of my joyous moments. Thanks SWA for the opportunity

Good luck to other applicants!

Denese

Mike,

I join Leah in saying that I am very glad to hear that your mother in law is doing well. The answer to your question is "Yes", you can continue to apply for other positions at Southwest and within the Maintenance Department. We only ask that you wait a year to re-apply for the same position. I am sorry to hear that you did not feel like things went well in your first interview. We are honored by your continued interest in working for Southwest, and my guess is that another candidate was just simply more competitive at that time. We want to do our best to match you up to the right position and Team, and I am sorry that last time things didnt work out the way you had hoped. Please continue to apply when you see jobs that you are interested in, and feel free to email me so I can get you in touch with the Recruiter who interviewed you. I am confident they would love to hear from you, and it would certainly not be an interruption. My email is amy.webb@wnco.com. Thanks again for being interested in joining our FunLuving family here at SWA ! And Thanks to your folks for flying SWA :) We truly appreciate you and their business!

Hi Everyone! I actually found this website by accident. I have a 1 on 1 interview in Baltimore for a FA position and I am truly excited about it. Since I received my e-mail on Jan. 17th it is all that I can think about. I actually did a Happy Dance around my house. I'm anxious, eager and even a little nervous because this is my dream career and I know its a position that over 250,000 people have applied for. I'm truly sorry for everyone who has not received a call back but keep on trying.... I've been trying since 2004. Never give up and eventually you CAN make your dream a reality. I just wanted to know if anyone had any tips on having a sucessful interview.... this means soooooooooooo much 2 me. Well, I wish everyone out ther chasing the same dream to be a part of SWA FunLuvin Family the Best of Luck. Keep your fingers crossed for me.
Thanx
Candice

Ã

Thank you for the quick responses regardins shift hours, etc! I appreciate the feedback. If anyone has information regarding my other question, I would be thrilled to hear any experience or knowledge regarding that as well:

"Also, I submitted my resume online in Dec and I wonder when I can expect a response? It seems from the posts I have read that it is not uncommon for months to go by without being contacted (due to the large numbers of resumes). Does SWA always send some kind of response, either an invitation or rejection, or has anyone just not received a response?"

Brittany,

You have a great question regarding resumes submitted to Southwest Airlines. Unfortunately, there are times when we simply cannot contact everyone due to the volume of resumes we receive, as well as our current technology does not allow for automated responses. There also may be times that the needs of the hiring department may change, and external interviews are not conducted. We realize that it may appear that resumes somehow end up in the Ã

I just wanted to add that I found out today that I was placed into the pool for CSA for BHM. I flew to Chicago on December 13 for fingerprinting and had not heard anything since. I finally called today after having not heard anything back and was informed that I had cleared all of the background checks and was in the pool! How exciting! So, just because you haven't heard anything doesn't mean that you were forgotten. Does anyone know if once you're in the "pool" you remain there until a position comes open, or if you stay there for a certain amount of time and have to go back through the entire interviewprocess again? Thanks for your help!!

Michelle,
Yes you will remain in the pool until a position becomes open.
You wont need to be re interviewed. You may need a partial rescreen if you are in the pool for longer than 11 mos.

Traffic and weather together separately so we don't mess you up.
Ding!
boy
joe!

Renee,

Thank you so much for your kind words about Southwest and we value your commitment to flying Southwest.

The airline industry is a highly regulated industry and, as such, we are required to adhere to certain requirements concerning past criminal history. Federal Regulations refer to certain disqualifying criminal convictions and if an applicant has a conviction for any of these crimes during the past ten years they are not eligible for employment. If your cousin's criminal conviction is outside the ten years as you have indicated, he should not be disqualified based on the Federal Regulations.

If your cousin is interested in seeking a career with Southwest, please have him log on to www.southwest.com and check the jobs currently available in his area. There are various phases of the employment process and the background check is just one of the checks required before an individual can be hired on with Southwest.

Thanks again for your support and being and 'outside recruiter' for us!!

Thanks Shari,

I appreciate your input and your quick response. I love SW and will continue to be an 'outside recruiter" for anyone wanting a lasting career with a great company.

Hi Sal,

Thank you for your email as well as for your interest in Southwest Airlines. I hope we will see you at one of our Group Information Sessions soon. Your question about the Group Information Session is a common one and many people express confusion and/or anxiety about the process, typically because they have not experienced it before.

11 years ago when I was interviewing with Southwest Airlines I had never heard of a Group Information Session and I was incredibly nervous just before the process because I did not know what to expect. However, once the process began and I saw how friendly the Recruiter and the Employee were, I was able to relax. It was then that I realized the key to doing my best in an interview involves my ability to calm down enough to express myself clearly.

To answer your question the Group Information Session will have several people that are interested in the same position (ie Ramp Agent). We send out invitations and sometimes we can have 20+ people respond and sometimes less. We set up the chairs in a half circle so we can all see and hear each other. During the Group Information Session we do our best to tell our Candidates about all of the great things the position entails as well as the awesome benefits Southwes Airlines offers its Employees. There is so much information to share it is difficult to accomplish this task and finish the Group Session within a few hours. Then yes we do ask everyone to stand up one at a time, state their name, and answer a question or two that relates to the position you are interviewing for.

I am not able to tell you the questions not because they are top secret, but rather because they do change from time to time and vary based on the position one is interviewing for. If you were interviewing for Customer Service Agent the Recruiter may ask you to discuss a time you delivered excellent Customer Service. If you were interviewing for Ramp Agent you may asked about a time you worked in a position that required continuous lifting. The questions are always related to the position that one is interviewing for.

The good news is you are only speaking for a short period of time and the other good news is that in that short period of time you have the opportunity to answer the questions asked of you and really let your experiences and personality shine. I hope this helps with your questions and again I hope to see you in one of our Group Information Sessions soon!

Regards,
Tim Conners

Leah,
Thank you for your continued passion and desire to work for Southwest! For the Flight Attendant position, I wish I could give you a definite date as to when we will be accepting resumes again, but I canÃ

Good Morning,

I recently got a call to do a 1-on-1 interview for a RSA position. I am REALLY excited and have always wanted to work for SWA. Can anyone give me any tips on what to expect in the interview as it relates to this postion and how to increase my chances of being hired. If hired when does benefits and paid vacation (how many days?) kicks in? Also, if hired, I can see myself working for SWA until I retire. I wouldn't mind working in other areas if the opportunity is availble. So my last question is how long do I have to stay in one position before I can be accepted into another. My goal is to be a regional manager or VP of a department some day (A girl can dream)! Any info provided will be greatly appreciated. Wish me luck!

Lisa,
Congratulations on your interview for the RSA position! I hope it goes well. I know this blog is getting lengthy, but if you scroll up to January 10th, you will see a list of
Ã

Congratulations, Kathy & Lisa! Please let us know how the interview goes. I certainly remember my excitement, & even nervousness, when I was asked for second interviews for the positions I want. :)

I'm sorry you didn't get asked back, Sal. :( Well, just keep trying for all the positions you're interested in again! What did you interview for today, & which ones are you interested in?

Well, I must get ready for bed now! It's 10:29. Zzzzzz.

SWA LUV! :)

Thanks Shari. Your Interview tips were very helpful. Last question ... I think? How in depth is the bacground check. I'm no criminal so I'm not worried on that end, but I heard that a credit history is pulled and that SW has a way to view your overall performance on work history. Is this true? The reason I ask is because I don't have the best credit score and I filed a greivance with one employer. So I don't know what they may have provided about my "performance" based on the incedent that took place. I listed their contact number for SW to contact them. But is additional info collected from another agency about that job? Should I be ready to speak to those incidents. I viewied both as private matters (credit/grievance) Does background investigations have the ability to reveal so much? I guess what I am asking is aside from crimal history and contacting my employers based on what I provided what more is there to check?

Lisa,
Thanks so much for giving me the opportunity to answer your questions on Southwest Airlines Background process. Each applicant situation is unique, so it would be difficult to give you a definitive answer. My best advice to you is, be honest and every situation will be evaluated. Hope this answer helps clarify your concerns. I wish the best for you!
Randy Nist-Manager People

Hey Lisa! Congrats on your opportunity with SWA! Hope all goes well for you! I found out today in my interview an answer to one of the questions you asked on March 12th. You have to work in the position you're hired for, for 6 months before being eligible for a different position and you will have to go through the interview process as well. Hope this helps and best of luck to you!

Hi Kathy,
I was thrilled to read your comments regarding your positive experience in Las Vegas today. We try our very best to make every applicant feel at home. I wish you the very best!
Randy Nist Manager-People

This thread has been incredibly helpful, so I am hoping someone can answer some questions for me. I submitted a resume a few weeks ago for a corporate position. Now the career section of your website has changed and it looks like resumes can be submitted in different formats. Should I submit a new resume, and is there any way to find out when a position will close?

Thanks Kathy,

I'm gald your interview went well and I pray in the meantime that you get the job. My interview is Wed and I'm still searching for any information that can can help make my interview go smoothly.

Thanks again!
Lisa

Hello All,

I had my RSA interview yesterday in OKC and it went extremely well. Unlike Kathy I had a phone prescreening prio to my one-on-one thus I did not do a group interview. I arrive about 40 mins earlier and was called in about 10 mins before my start time. The interviewers were extremely nice and made feel very comfortable. I was so nervous the day before the interview and all day before I arrive because I had been doing mock interviews with my husband. We were trying to make sure I hit all the key points while maintaining professionalism. I was so focused on being professional I almost forgot that SW wants to see your FUN side. This is what brought me back to reality and helped ease the nerves. I was asked questions like, why do you want to work for SW, do you have any problems being coached, and give a customer service experience you've once had good/bad? I was also asked to explain the position titles I previously had. I left feeling extremely comfident and await a reply. The only thing that concerns me is that my interviewer said " We will contact you by email within the next 2 weeks". That made me nervous because how can she be sure of that when the background investigation can take from 1 week to 30 days as I've been told, or has the policy for backgrounds changed? Have they predetermined I'm the person for the job or have they predetermined the exact opposite :~( I wasn't led off into a second room like an another applicant was! In any case I am hopeful that I did VERY well. Regardless of the outcome I am just honored to have had this opportunity. HOWEVER I REALLY WANT THIS JOB!!!

Lisa, I interviewed for RSA in OKC, too, last November! :) I had a group & one-on-one, but unfortunately, wasn't picked for training. :( I just have to keep trying!

Thought for the day: Why is it called a joystick? Did someone named Joy come up with it?

SWA LUV! :)

Hi Kathy,
Our hiring event in Las Vegas last week was very successful and our Recruiters and Employment Specialist are very busy processing the many candidates that we visited with. I will make sure that she calls you Monday morning. I wish you the very best!
Randy Nist- Employment Manager-Las Vegas

He did, Lisa,
Randy sent me an e-mail over the long weekend to change it, but I was distracted by other stuff this morning. I will change it now.
Brian

Blog boy distracted?
Haha not him ;-)

I'm here and you are there. But where is there?
Joe

Hello All,

Well today I recieved a message that my interview was successful and that my background process will begin next. After the background screening is completed I will be placed in a RSA pool awaiting a training class date which starts in May. Orientation starts two weeks prior to my training class date. I'm no longer worried about my background b/c I disclosed all the info about my credit and prior work history and was still selected to continue. I assume after the background clears i will await a start date.

Kathy do you have any updates? I'm keeping you in my prayers as well as those that continue to seek SWA employment. Please do the same for me! I'll keep you all posted.

Shari et al,

For a technology-related position, what is the best way to get my resume' viewed by a human instead of it being thrown on the pile with the thousands of others?

Sometimes I think my only real chance would be to stand on Love Field Drive and wave while wearing a sandwich board promoting myself. :-D

Hey Everyone!

I am going today to do a drug screeening! I am sooooo excited to hear back from someone! Be sure to check your e-mails on a regular basis! I will keep you all posted! Best of Luck To you All!

Brian in BNA,

I love your enthusiasm and creativeness for the Ã

Leah,
What happened to your ideas of being a f/a, csa, rsa, cmt, cbs, nbc, tnt,tnn,etc?
So you will get a stand and a sign that says 5 cents please and the doctor is in?
:-)
Did you know that LeAAh has AA in it?
Joe!

I will Leah!
I wait for my phone to ring everyday with the hopes of a start date, but it is just not my time yet. I am supposed to be next in line though. I had to take another drug test as the old one expired.
I know it will be worth the wait!!
:-)

Hey Lisa! Nice to hear that we're both moving along in the process! I was contacted by e-mail for the drug screening. It gave me 48 hrs from the time I opened the e-mail to take it here locally. Then I had to e-mail a number from the receipt I was given to the lady who had sent me the e-mail. I contacted her to make sure that she had received my e-mail and she then told me that the drug test was just another step in the process and it could be another 4-6 wks. So I am patient as I know that it takes time for the results to come in. I saw another person who had interviewed the same time as I did in the medical center she was also there for her screeening. So I am hoping that I am not too far behind in the process. You are still in my prayers as well as everyone else that is patiently waiting to join the SWA family! Best Of Luck To You All!!

Sounds good Kathy. I got another email congratulating me on moving through the hiring process and offering me a slot at the orientation which takes place April 21. I suppose to start my 3 weeks training on May 5. I still have not been asked to take the drug test and my background investigation is still pending. I think that the pending issue is due to non-communication between SWA and the investigation agency, b/c the investigation agency told me I cleared and the info was forwarded to SWA. Obviously SWA has not gotten the memo as of yet, LOL . But I'm truly in good spirts and can't wait to go to the orientation class. I'll let you know all about it if I go before you get a date! Good luck to you all!

Lisa

Hi Leah,

Sorry it took me so long to get back to you. I did hear from someone from the company which I was very happy about. Now I have good news and bad news. The good news is that they still have my resume on file at headquarters so I'm very happy that the computer gremlins didn't make off with it :). The bad news is that they are not currently hiring in Tulsa right now. It was a little sad to hear, but like you I have no intention of giving up that easily! In the meantime I'll just have to focus more on my move. I can't wait to become a Tulsan! Hope to hear from you soon. Take care of yourself!

Leah,
Fill out the other resume, what are you waiting for?
You Owe Kim $56.95. BTW
Joe!
:-)

Hello Everyone,
After applying for a Ramp Agent position @ LAS, I spent the last 34 minutes reading through Back to Work and Back to Work - The Sequel.
So I thought I would toss my name into the mix.

My fiance and I just returned home (BUF) from Vegas last night and while we were checking in our boarding passes, I spoke with one of the reps at the counter about hiring positions w/Southwest. He informed me the company was always looking for Ramp Agents @ LAS, so here I am, jumping on the first opportunity I have seen.
As a passenger, I have flown Southwest 4 out of my 8 flights throughout my lifetime (the 4 Southwest flights, I was able to choose, the others were out of my hands unfortunately). I have enjoyed all 4 flights greatly.

I would like to ask two questions:
a) Might there be any Business Analyst / IT / Web Design (or similar) positions available at LAS?
b) Should I be accepted for an interview at some point, is it possible to interview at Southwest in BUF (not that I wouldn't mind flying out to the southwest again)?

My goal is to re-locate to Henderson/Las Vegas, NV or the Phoenix, AZ area with employment from Southwest at some point in the near future.

Thank you for your time.

So, SWA announced that growth is going to be scaled back in the coming quarters. What does this mean for People Growth? And how about Internal Audit?

Still love SWA! ;-)

Nikki

I am currently in the pool for A Ramp Agent position for PBI. I am looking for anyone that works at PBI that might have information on Ramp Agent positions opening in the near future. Help!!!! Hope an opening is coming soon .Thanks for you help in advance. Looking forward to working with you all at SWA.
Thanks Again Jeffrey

Congratulations, Joe. That's good.

By the way, I've decided to give up on getting on with SWA.

Hello All,

So I went to my orientation yesterday for the RSA position and it went really well. Basically it was an informational on what to expect as employees of SWA. I must say I have great expectations! I go for my drug test today then I start training on 5 May which lasts until 23 May. I'll recieve my badge after successful completion of training (no sweat) and considered an official SWA employee thereafter. First day of work, May 26! How are things coming for you? Any new news Kathy?

No I won't. I'll be training here in OKC for 3 weeks. I don't go to DAL until
Jun 8 and it's only for a weekend for some sort of flight course.

Thanks Michelle!
It took me about 8 months to get out of the pool.

Lisa, Have fun in OKC!

Joe

Leah,
You don't need a license.
That is only a myth.
Want to buy the Brooklyn bridge?
My parents have some oceanfront property for you in Arizona.
;-)
:-)
airplane detail guy.

Hey there, Joe! How were your first two days of training? I bet these two weeks will fly by (ha, ha. Get it? Fly by?)!

Thought for the day: Why are they called Sun Chips when they're not made from the sun or shaped like it?

SWA LUV! :)

Please keep us posted, James! :) That's exciting.

I have the book "Nuts!" & am reading it again; I've read it so much some of the pages fell out & I taped them back in!

Observation for the day: "Edit" spells "tide" backwards!

SWA LUV! :)

Leah,
training is a lot of fun. I got to meet the head blogger and Colleen was our guest speaker for FLY class. I got to see the other side of the blog!
Joe!

Leah,
Freedom
Luv and
You
I had a soft cover copy of the NUTS! book and its pages fell out also. Now I have a hardcover book.

Armrest must be in down position for taxi, takeoff and landing.
Ding! boy
Joe

Hey Everybody!
Lisa, Congratulations on your job opportunity! I received a letter in the mail & after all the excitement I was turned down! It was my fault though I still have A LOT of LUV for SWA! There was something that came up in my background check that was many many years ago that came up to bite in the behind :( I would've disclosed it however it was so long ago I blocked it out of my mind and honestly forgot about it. I know, I know it sounds like a lame excuse but if I would have disclosed it there wouldn't have been any problems because it was minor. But because I didn't it was automatic rejection :(!
I have been hired by another airline because I did disclose it with them, but I will not give up on being a part of the SWA family as I can reapply next year for CSA which is what I want. So I will take this new opportunity and get some airline experience under my belt and I will be back! I wish you all the best of luck in all your endeavors!

Thanks Leah!
Yes I must say I was VERY crushed and yes I did shed many tears. I am over it now & I know it was my own mistake. If I had remembered it I woud have definitley disclosed it! I hope that all the people out there that are looking to join the SWA family will read about my mistakes and will not make the same ones that I did. Much LUV to you all!

That's great, Joe! From now on, I'll have to ask if you cleaned my planes when I board. :)

What does your t-shirt look like?

I wonder if Blog Boy hid his candy corn? I wish I could meet him, Carole, Paula, & the others! I did get to meet Mary Noel-Hennes in STL when I was waiting for my flight. She autographed a boarding pass, gave me some cool things, & was in a picture with me!

Thought for the day: Why is it called pineapple when it's not made from an apple?

SWA LUV! :)

I'm sorry, but I am still around. You can't get rid of me that easy. I was just in the Big Apple all last week.

Blog Boy

Awww, you're welcome Kathy! I'm glad you're better now. Don't give up! :)

I'm glad you're back from the Big Apple, Blog Boy! I LUV it there & hope you had a good trip. Speaking of apples, I will eat one (maybe with peanut butter on it) & have something to drink for breakfast tomorrow; that will be all!

Observation for the day: Graduate has the word "ate" in it!

SWA LUV & mine to all! :)

Hi everyone! I just wanted to say that I'm still in the pool (been there since February) and SW has been great about keeping me informed about any movement in BHM. It's a smaller airport, so not as much movement as some of the bigger cities I'm guess. I did hear in the last couple of weeks that there has been some movement, but I'm still in the pool. This is a great sign that there has been movement! :)

By the way, is the site www.seat-sniper.com in any way affiliated with Southwest? They are one of those that get your boarding pass for you and I thought that they were all shut down. Just curious.

Can anyone give me a run down about the ramp agent training in Dallas TX? I understand you have to pass with a 90% what are you graded on? My father is 62 and applied for a job as a ramp agent, he is in far better shape than me so I am not worried about the physical aspect BUT he isn't into modern techonology yet. I just wanted an idea.

Thanks!
April

I LUV all the information on this blog. I am very excited about the prospect to join the SWA family. I have applied for CSA positions at both LAX and San Diego. I have confirmed an interview for the San Diego position this month. Does this mean that I will no longer be considered for LAX? How long would I need to be employed to transfer to LAX? How long is the interview process in total? Thank you in advance for any information/support. Have a wonderful Day!

Wow! So much useful information!

My resume appears to have generated some interest and it is gratifying to me.

Recently, I applied for part-time CSA in San Diego and full-time RSA in Oklahoma City and Phoenix.

July 16 saw an email from Matt Rogers in Dallas about my interest in Oklahoma City and from Dave Vogt in Phoenix about my interest in San Diego. On replying to both, July 18 saw offers from both Mr. Rogers and Mr. Vogt about interviews, and so I scheduled with Mr. Vogt for an interview July 23 in San Diego and with Mr. Rogers for an interview July 24 in Oklahoma City.

Both were one-on-one interviews, and I was offered the opportunity to move forward with background checks, etc. for both San Diego and Oklahoma City. To top it off, I received an email from Emily Rosendahl in Phoenix about the Phoenix RSA position on July 25.

I guess my timing was right and my resume fits what Southwest Airlines needs. WOOHOO! BTW, I have decided to continue forward with RSA in Oklahoma City. My fingers are crossed for the acceptance and offer to start with Southwest Airlines!

The wheels are moving for me in my quest to become a member of the Southwest Airlines Team as an RSA.

My interview was successful and I received the email asking me to submit a urine sample. The anticipation is both excruciating and wonderful at the same time!

Hi everyone,
Recieved an email to come in for interveiw on 8-13-2008, everything went fine I had to be fingerprinted and drug test the same day. I also had an background check , can anyone tell me how long it take for this to be over and I could start training. I applied for ramp agent at Midway in Chicago, are there any females that are ramp agents looking forward to working, I'm very very excitied. I can't wait for the first day of training can anyone tell me what the training consist of for ramp agent . THANKS SO MUCH AND GOOD LUCK TO EVERYONE IN YOUR SEARCH FOR EMPLOYMENT AT SOUTHWEST.

Hey! Woo Hoo! Congratulations, Chris! Welcome Aboard!

Paula Berg
Southwest Airlines

Since changing over to the new career website, has the process changed any. I'm just curious why the group sessions are no longer listed.

In response to Bradford M.
Hi Bradford, we saw your four comments in the moderation queue. You certainly deserve a response to your concerns, but answwering them in public forum like this would be unfair to you. (And if you will read our User Guide in the "About" link above, we don't respond to personal issues here on the blog.) Please drop me an e-mail at brian.lusk@wnco.com, and I can provide you contact information so that you can pursue your questions.
Brian

Come and listen to the story
‘bout a guy named Chris…
He lived in San Diego
and he thought he’d found his bliss…
Then one day, he was surfing on the net,
found jobs at Southwest Airlines
and said “I’ll place my bet.”

Travel, that is…
airfare…rental cars.

Well, the first thing you know,
He's got an interview…
Next thing you know,
He’s flying nonrevenue…
Soon after that,
He’s getting paid to play…
He’s got himself a job as a Southwest RSA.

Takin’ calls, that is…
Customer Service…Reservations…

My impression of living and working the Southwest way has had a great foundation set by Tammy Slaughter and Ed Boerner, our training coordinators and Kelli Wehba, our facilitator. From what I have experienced so far, the sky is the limit for me with Southwest Airlines.

I am proud to be a member of the Southwest Airlines family. My commitments to Southwest Airlines are that I will strive to deliver Positively Outrageous Service to every customer and I will do whatever I can to save and make money for the company and myself in the performance of my job.

Hi there,
I was wondering if anyone had any information regarding flight attendant training dates? I am in the pool. I can't wait to work for SW!!!
Thanks,
Leesa

I had a few questions about my status. I interviewed on sept 3, and i still have not heard anything as of yet. i have interviewed before and was passed over. I never understood why when i went to the group interviews i was always selected to stay while other people were sent home. i always thought the interviews went well but was never selected. So i moved on and got hired by a competitor. I have no felonies and my drivers record is good.
I just wanted to see or talk to someone to find out if there is a problem i can fix or mis-information on me. When the last company did a background check on me some bad information came up but ended up being an error on the court. if im not selected i just wanted to know why so maybe the next time i can improve my chances.
Also for the background check do they do it for all the candidates or the ones they pick to move on in the process.

Ive heard that Southwest has an apprentcieship program for mechanics. Is this true?If so how can I find out more information about the program. Thanks.

I am so very happy that I received a call for a job offer at the Phoenix call center. sincerely, one of the happiest days of my life, getting this job, after passing the phone interview and then passing the physical interview. I fly out to Dallas on Dec 13th to receive my badge. I was very lucky...i feel like i won the job lotto. I have reviewed this blog and the prior blog several times before I received the phone call. I noticed many questions about the backround check and how long the process takes and what the secret is, of passing the physical interview? I will tell you that the recruiters seek a positive and fun attitude and they look for applicants that sincerely have empathy for resolving customer complaints. Your application must be complete with established phone #'s for contacts of prior employers and an explanation of any employment gaps. In my case there were some gaps and honesty is important. Gaps are ok...you just have to explain why there was a gap and several reasons could be an off the books job or a family issue that needed your attention. Not everyone hired for southwest has had prior employement without gaps. Also with regard to the phone and physical interview... you must tell them that you feel the customers' frustration when dealing with resloving whatever issues come up, along with an excellent and professional phone manner and dont just say it because they will ask for a prior(s) examples of how you successfully resolved customer complaints and you must tell the recruiter that you PUT YOURSELF IN THE CUSTOMERS UNFORTUNATE POSITION, whatever that may be. With regard to the background check...for me it was quick. I received the job offer 8 days after the interview. I also assisted the background vendor with expediting my check with obtaining verification of education ( direct phone # to establish your high school and college transcripts) and obtaining employment verification from prior employers that do not always respond in a timely manner. I was very lucky and I had prior pay stubs for the past 3 years to verify my own employment and faxed these to the background check company as they requested. Normally, background checks should take no longer that 5-7 days however, following up with the person who interviewed you as soon as you know your background check is completed was very important in my case. I got the job offer, within 5 minutes of sending my recruiter and email that the background check was complete and sent to southwest, otherwise the information would have sat there longer. Following up is important to getting the offer sooner and/or getting an answer on your status. I wish all of you luck and my heart, sincerely, goes out to prior applicants that were not as lucky and blessed as I was and I want these people to remember that not getting this job does not mean that you weren't qualified for the position and it does not mean that they didn't like you!!! You must remember the probability of getting in with this company is not in your favor. These recruiters make very important decisions to hire applicants that they feel would be best but dont let that decision take away from your self worth and keep trying and never give up!!!!! i sincerely hope this information is a help to anyone out there, either waiting for a job offer or anyone that did not receive the job. God Bless!!!!

To: CARRIEK

I'm so glad you wrote your comment!!! Congratulations on your job offer and hope everything works out in your favor. God bless!!

I was wondering if anyone had information on A&P mechanic jobs at BWI. I currently work at Andrews AFB but I live 5 minutes from BWI and am looking to break into the commercial side of the industry. I have 11 years of maintenance experience with the last 3 years being on 737-700's. I have been told by many people in the past that there is no better alternative to working at Southwest if you love (or LUV) the aviation industry. My Uncle was a mechanic at another major airline and he highly suggested applying for Southwest before any other airline. I monitor the careers section of Southwest.com regularly but I haven't seen mechanic jobs advertised at all for any location in about a year. I was wondering if there was going to be a big turnover soon with retirements or anything like that. Any information that anyone can provide to me will be greatly appreciated.

Sorry about the double post. I didn't think the first one went through!!

Hi Jen!!! I am so happy for you and for us!!!! Looking forward to meeting you on Sunday!! As I write this I am listening the President Obama speak about our sad economy and the issue of job growth. Although Jen and I are now officical employees of Southwest Airlines...my heart goes out to the thousands of people out there that are not as fortunate as Jen and I. I can't help but feel very sad for people out of work that are trying to survive and I am praying for all of you!!! I want you all to know that there is hope and to never give up the job search!!! I have been there and as a single parent with my daughter in her third year of college...it has not been easy. I know what it is to struggle and I know the feeling of desperation to find a "good" job. Right now...any job you may have...is a "good" job...and remember there are thousands without any job and/or unemployed. Truly, one of the most horrible and scariest experiences in life!!! Again, I am praying for people everywhere, in despair, and I have been there!!! DON'T give up!!! Life changes on a dime, changes, for both good and bad and all it takes is that one moment or that one phone call that says..."you got the job" :)))))))

And thank you so very much to Niks02 for your comment to me. Your comment is very uplifting to me!!!! God Bless You All !!!!!!!!!!!!!!!!!!!!!!!!!