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Archive for November, 2009

The Change

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It's always fascinated me how many different cycles life's relationships have, and how constant many of them are from culture to culture.  One of those "whapped" me right in the face last month. When we have children, the parent/child relationship is established naturally.  I suppose the urge, the need, to love and care for our babies is somewhere in our DNA. ... read more

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Mashed Potato Mile

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Thanksgiving 2009 brings about the third annual "Smith Family Mashed Potato Mile." This grueling race forces my family to overcome the forces of laziness, gluttony, and of course...early morning! Before I can go into detail about the "SFMPM," I need to give everyone a brief overview of my family. Nana and Papa, my grandparents on my mom's side (and also my... read more

Only Turkeys Charge for Bags

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This Thursday, November 26th, is Thanksgiving. You probably already know that, but here at Southwest Airlines, we'd also like to point out that it's "Bags Fly Free Day." Just kidding, that's every day! If you happen to be flying Southwest during the busiest travel days of the year, keep a look-out for our smiling Employees and their bright orange buttons proudly... read more

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The Southwest Airlines Feast Lives On

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It's become a tradition for the various departments within Southwest Airlines' Headquarters in Dallas to host a Thanksgiving Feast the week before the actual Thanksgiving.  Why? Well, we all love food, and we love being able to spend time with our coworkers (who are really our second family). Our Marketing Department was kind enough to share some pictures (and secret... read more

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Putting the “Thanks” in Thanksgiving

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Exactly a week before Thanksgiving, about half of the Schedule Planning Department assembled on a fine November morning to volunteer at a house being built by Habitat for Humanity.  The reason only half of our group was there because the other half of Schedule Planning had been at the same house a week earlier for similar work;  the earlier group framed and raised the... read more

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‘Tis the Season for Change

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As I’m writing this post and getting ready for the Thanksgiving holiday, I can watch the gold and orange leaves fall to the ground outside of my office.  It doesn’t seem like over a year ago I wrote, “The ABC’s of the Southwest Airlines’ Corporate Community Affairs Team.”  Time has zipped by, and I’m no longer the new kid on the block.  As with the change of... read more

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Happy Thanksgiving!

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I love the holidays.  Whenever someone asks, “What’s your favorite holiday?” I don’t have to even think...it's THANKSGIVING!  What's not fantastic about a day set aside to be grateful?  In my family, we have maximized the day by cramming in so many traditions that we go home exhausted, stuffed, and so very thankful for all the blessings in our lives. We start the... read more

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Top 5 Holiday Travel “Don’t Forgets”

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1. Allow extra time to get to the airport. Just like your favorite shopping center, the airport is “the place to be” during the holidays, especially on peak travel days. Though our Employees and airport personnel will be working diligently to ensure a pleasant airport experience, we recommend that you allow yourself a bit more time than usual, as many folks will be... read more

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The Southwest Porch…Now Open for Winter!

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Who’s ready to sip hot toddies, snuggle in a Slanket, and toast ‘smores?  That’s right, you are!  This week we opened up the winterized Southwest Porch at Bryant Park in New York City.  Many of you were with us when we opened the Porch in June.  It was so popular that we added some heaters, a fire pit, and even created a new menu so the summer fun could continue... read more

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Hold On, I’m Rapping

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Have you called our Customer Support & Services lately? Do you read the airline industry blog called FlyerTalk? CS&S is the Department at Southwest formerly known as Reservations—but that Department does so much more now than make reservations, we had to rename it. FlyerTalk is a blog about the travel and airline industry and the two of these come together on this... read more

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