Archive for September, 2010

A Welcoming Tradition at Ground Ops Training


Outside of the Ground Operations department, there probably aren’t too many people who know about a tradition that has been around for about the past four years. It began at our old training center in the now-demolished North Concourse at Love Field. On the morning of the first day of any initial training class for Customer Service, Ops, and Ramp Agents, a group of... read more

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Going Green: Ways to Reuse Plastic Bottles


I love new uses for old things as a way to reduce and reuse, and I have run across a couple of good ideas regarding plastic water bottles.  Of course, metal or refillable water bottles are the best to use whenever possible, but if you have a plastic bottle, here are two great suggestions: 1. If you are heading out of town, keep your plants alive and hydrated by filling the... read more

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Southwest Airlines announced today that we have entered into a definitive agreement to acquire all of the outstanding common stock of AirTran Holdings, Inc., a parent company of AirTran Airways (AirTran), for a combination of cash and Southwest Airlines common stock.  Although the agreement depends certain approvals, we’re all very excited about what it can mean for our... read more



Good morning Blogosphere!  There is a LOT going on here in the "Puzzle Palace" (a hopefully affectionate nickname bestowed on our Love Field Headquarters campus)!  This morning we opened for your purchasing pleasure our initial March 12 through April 25, 2011 schedule.  That includes Easter 2011 (which falls on April 24th, according to the incredibly helpful... read more

The Good Guys Hit the Streets


At Southwest Airlines, we care about our Customers -- and their bags.  That's why we've created a task force dedicated to squashing injustice and making sure you travel comfortably, and your Bags Fly Free. See, there are a lot of airlines out there who are trying to pull a fast one by convincing travelers it's okay to pay for bags.  And they think we'll eventually cave and... read more

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EarlyBird Check-In Supports the National Wildlife Refuge Association


This spring, an opportunity presented itself to assist with our local National Wildlife Refuge--Arthur R. Marshall Loxahatchee National Wildlife Refuge near Ft. Lauderdale. I thought, “WOW, I would LUV to be a part of it!!”  This wildlife refuge is the last northernmost portion of the Everglades. We learned that the Loxahatchee Refuge is home to the American alligator... read more

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Flashback Fridays: Love Field A Month Before DFW Opened


It probably doesn’t keep you awake at night, but it is of comfort to me that I am not the only person my age who is a total aviation (and railroad) geek.  You might find several folks of either persuasion, but finding one with both qualities is exceedingly rare.  Fortunately, George Hamlin is such a person.  We are about the same age, and George’s father-n-law worked... read more

Southwest and Ronald McDonald Houses, a Match Made in Houston


Ronald McDonald House is the primary corporate charity of Southwest Airlines. But did you know Southwest’s interest in the Ronald McDonald House program first started 1983 by one of our Pilots, Retired Captain Dick East, following the loss of his daughter to leukemia. On this episode of Red Belly Radio we hear from Dick who began volunteering at houses in cities where he... read more

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There’s Something in the Water


I’ve had the most amazing first week working here as an Intern in the Southwest Airlines Communication Department. Everyone I’ve met is extremely friendly and welcoming. It’s not just the Communication Department either. Employees I have never met greet me in the hallway just because it’s the nice thing to do.  It’s also been exciting being back in Texas. I... read more

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Southwest Airlines’ Partnerpalooza Returns


If you won free* travel for one year on Southwest Airlines, where would you go? You definitely wouldn’t be at a loss for options with 69 destinations to choose from. A Denver ski trip in the winter, cherry blossoms in D.C. in the spring, the sandy beaches of Florida in summer….and many other fabulous destinations in between! After a successful inaugural run in 2009,... read more