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Archive for January, 2012

Going Green: Even More Onboard Recycling

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Hello, everyone!  Happy Green Tuesday.  This edition of Green Tuesday is going to talk about onboard recycling.  First, thank you to all our Flight Attendants and Provisioning Agents for recycling onboard the aircraft and supporting Southwest’s commitment to using our resources wisely.By recycling onboard and on the ground, we are able to fund the recycling... read more

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36 Hours By Heart

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I watched a woman sitting in seat “1D” diligently crocheting.  It’s not as if I hadn’t seen this scene before. Honestly I’ve probably seen the same scene a hundred times on my flights… maybe even the same woman.  I was sitting on the forward jumpseat while I waited to reach a workable altitude, and I watched the woman across from me crocheting a vibrant... read more

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Diary of a Chief Reward Officer

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At 11:00pm on Tuesday, October 25th, I received an email from Rapid Rewards notifying me I had made it to the final round of the Chief Reward Officer competition.  The email stated that a two-minute video would be required as the last step to claim the Chief Reward Officer title and prize.The initial response in my head was, “A video?”  This thought was quickly... read more

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Flash Forward: The Birth of our first Dash 800

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Normally, I write about the past, but this post is about history in the making.  As a certified “av geek,” one of the things that fascinates me about airplane construction is how a bunch of metal comes together to form an airliner.  Dara Schmidt, our Boeing Representative, has been supplying us “av geek caviar” with a series of photos showing our first... read more

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Flashback Fridays: Off to the Desert

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Thirty years ago, Southwest Airlines followed Horace Greely’s advice of “Go west, young man,” when we opened San Diego, Phoenix, and Las Vegas on January 31, 1982.  I had hoped to include some early photos from San Diego this week, but the ones I thought I had found were for Phoenix.  I will keep looking, but in the meantime, we have some interesting photos... read more

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Extra Sections for the Big Game! [UPDATED!]

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WE HEARD YOU, NEW ENGLAND FANS!  SUPER EXTRA SECTIONS BETWEEN PROVIDENCE AND INDIANAPOLIS NOW AVAILABLE FOR SUPER GAME WEEKEND! After I blogged yesterday about our Super Extra Sections to/from Indianapolis, lots of you very rightly corrected our shocking lack of knowledge about the New England Patriots and which airport is closer to them.  And here’s our... read more

You Make Me Feel Like Sundancin’ [LIVE BLOG]

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Southwest is a proud sponsor of the Sundance Film Festival, and part of that sponsorship is being able to see the fruits of our labor during festival week. The following is a live chronicle of what the Southwest Sundance Team is doing out here, along with a few completely unrelated anecdotes along the way.  Wednesday, January 254:23PM My time is winding down.... read more

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Diet Dr Pepper on a LUV Jet Near You!

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Okay, we all have products that we are crazy about...most Mac owners scoff at using a PC.  If you’re a Colgate person, you probably wouldn’t dream of using Crest.  My mother-in-law can’t live without OxyClean.   But family issues aside, my little daily joy comes in a 12 oz. can (unless it’s been a really long night, then it’s a 20 oz. bottle) of... read more

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Going Green: Advice from Each Other

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Hello!  One of my favorite things is getting feedback in the Green mailbox.  Whether it is tips to help us live and work Green or feedback on our initiatives, I always learn something! So, in honor of our communicative Employees, below are some great tips to help each other use our resources wisely and go Green.From Jeb Smith at AirTran:  For 2012, I'm... read more

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Department of Transportation Passenger Protection Rules

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The second phase of the Department of Transportation’s Passenger Protection Regulations Rule #2 goes into effect for all airlines on January 24 for most provisions and on January 26 for the Full Fare Advertising provision.  A Team of Employees from Southwest’s Customer Relations/Rapid Rewards, Technology, Marketing, Ground Operations, and Legal departments have... read more