Everything

Flashback Fridays: Connecting the Coasts

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Based on our original establishment as a shorthaul, high frequency, intrastate airline, most of our flights in our first 25 years of service were usually no more than an hour or two long, which fit perfectly within the capabilities of our 737-200s and -300s.  As the launch Customer for Boeing’s -700 series aircraft, an opportunity presented itself to take our average trip... read more

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Kidd’s Kids Fly Away with Our Hearts

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This year was our eighth year supporting Kidd’s Kids, an extraordinary organization that provides chronically or terminally ill children and their families a trip of a lifetime to Walt Disney World.  This year, I had the honor to be the official Southwest liaison to Kidd’s Kids.  From kicking off the fundraising telethon manned by Southwest Airlines Employees several... read more

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The Magic of Live In The Vineyard

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As an entrepreneur, it’s hard for me to get time away.  But for Live in the Vineyard (an event held in Napa Valley that pairs food, music, and wine), I will not only clear my schedule but also volunteer my own time and money for travel. Why?  The food is great. The wine is incredible. The people are awesome. But what’s the most special for me is the music.  There is... read more

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Travel Tips: Checkin and Boarding on Southwest Airlines

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At Southwest Airlines, we know we stand out in the travel industry for a lot of reasons.  We like to boast the friendliest Employees in the business and competitive fares, but we know our boarding procedure is unique too.  It’s not unusual for first-time Passengers to ask what their seat number is.  Weathered Southwest road warriors smile knowingly and help explain how... read more

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Bags Fly Free for All!

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Did you hear the news today?  Feeling a bit blue, perhaps, at the thought of yet another bag fee out there?  Don’t fear—Southwest Airlines has your back, and your bag—and you can take great comfort in knowing that bags fly free for all at Southwest.com!*  Today, we stand alone as the only domestic airline that can say that, which is a tremendous source of pride for... read more

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Going Green: Celebrate America Recycles Day

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America Recycles Day was November 15, but at Southwest, we are celebrating today by promoting proper recycling practices.  Southwest is proud of our Triple Bottom Line commitment to Performance, People, and Planet, and part of the commitment to the Planet is to minimize our impact on the environment.  Recycling is one of many ways we honor our commitment to the Planet and... read more

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Flashback Friday: Cash Back at the Gate

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When Southwest came to “Beautiful Downtown Burbank” in 1990, the average fare was almost $200 to intra-California destinations such as Oakland.  As a way to introduce our brand to the market, our first promotion offered Customers the chance to travel for much less than half the traditional rate by offering cash back at the gate. With ads stating “Fly Southwest to... read more

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Employees Help Seniors in Need

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Today, we hosted our sixth annual Meals on Wheels (MOW) Blitz in Dallas, with 398 Employees taking a few hours of their day to run 126 routes, and deliver 1,953 meals to seniors in need. Thanks to the efforts of these volunteers,  the Visiting Nurse Association (VNA) saved the costs for the 12 paid drivers who normally deliver those meals.  This means an additional senior... read more

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From: Bonnie Carroll, TAPS President and Founder

San Diego Employees Assist The Tragedy Assistance Program for Survivors

One of the ways that we can thank and honor our military heroes is to take care of their loved ones.  The Tragedy Assistance Program for Survivors (TAPS) is doing so by providing compassionate care to those grieving the death of a loved one serving in our armed forces. Recently, San Diego Employees Barbara Pellegrino, Brandon Cruz, and Rudy Cervantes had the opportunity to... read more

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The Mission Continues: Building a Community Through Service

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Southwest Airlines is proud to support the military and be the official airline of The Mission Continues.  Since 2010, Southwest has donated more than $640,000 in travel in support of their efforts to empower veterans facing the challenge of adjusting to life at home to find new missions serving their community. As an infantryman in combat, your survival depends upon the men... read more

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