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Back to Work - The Sequel

Jan 03 2008

The "gift" of feedback...one of the greatest gifts someone can receive is the gift of truthful candor.  A friend of mine likes to say, "we all need 'grace and truth' but remember 'grace' comes first for a reason."  Throughout the year, I have received my share of 'undeserved favor'...that is grace, and thankfully my share of LUVing truth.  This blog has been a blessing in both of these areas.  In particular, one of the longest running threads, "Back to Work" has given our Recruiting Team real insight into the questions, hopes, and dreams of the People applying to work at Southwest Airlines.  As our small gift back to those trying to work here, our Recruiting Team will monitor this new blog thread and periodically respond directly to questions.  They will try to anticipate questions and leave a tip or two that might make the application process seem less like a process.  My thanks to all of you for giving all of us in the People Department at Southwest Airlines the gift of feedback.

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Comments

Wow. Who knew that post had active commentary for the entire year? The blog desperately needs a way to subscribe and be notified of new comments to posts.

  • Drew (not verified) — 01-03-2008 at 04:09 PM

I submitted an online resume for the Flight Attendant position last May and waited eagerly the rest of the year for a response. A Southwest Flight Attendant had also submitted an internal reference for me in June, but I still heard nothing back. I'm currently a Flight Attendant for another airline, but I want to work for Southwest Airlines more than anything else in the world. I've read the entire website, read NUTS! twice, researched everything I could find on the internet about Southwest and even Netflixed the first season of Airline.

I tell other Flight Attendants that they should apply at Southwest and how I applied at Southwest, but haven't heard anything back yet. Some of them say things like, "There are other airlines hiring right now. I have a friend who just applied at Suchandsuch Airlines. You should apply there." I always have the same answer for them. I tell them I'll just wait to hear something from Southwest. There's no other airline I want to work for. Southwest is the best.

Once you're accepting resumes again for the Flight Attendant position I'll apply again, and again, and again.... I just have this feeling inside that Southwest is the best place for me. And I'm going to do whatever it takes to show that I'm the best person for Southwest. I'm already doing my part to spread the LUV.

  • James (not verified) — 01-03-2008 at 06:34 PM

James,
Thank you so much for your interest in joining the Southwest Airlines family as a Flight Attendant! As you can imagine, the Flight Attendant position is one of our most popular that people apply for Ã

  • Shari Perez - Sr. Manager, People (not verified) — 01-03-2008 at 08:07 PM

Wow... This is an interesting site and I would venture to say that very few airlines have the openness to have an open submission site like this. I have been looking at South West Airlines for a while now, and have submitted a resume electronically online. I am an Aircraft Mechanic with 10+ years of 737 Experience. I am more interested in BWI. Is there anyway that I can contact the Base Maintenance Manager there directly either by email or phone line directly. I am looking primarily for Line Maintenance A&P and or Avionics (Previously Cat II/IIIa certified with other airline).

  • John (not verified) — 01-03-2008 at 08:25 PM

You are welcome Jeff!

Ding! boy and appearance tech "poolie" for mdw.
Joe

How bizarre - This morning I submitted my first ever application to Southwest, and mere moments later Jeff Lamb submits this topic to the Southwest Blog.

Karma? Kismet? Pure blind chance?

Maybe none or all of the above. But you can be sure I will bookmark this topic to continue reading after it rolls off the front page.

  • Jim (not verified) — 01-03-2008 at 11:20 PM

What Shari P. didn't answer is why James never received an answer to his resume - would have been nice to know all the positions had been filled...

On another note, I don't understand why Southwest has gone to the expense of placing the new gate posts where people still have to line up like cattle. Why can't people get assigned seats when they purchase their tickets? Take off time is not any faster than other airlines that provide assigned seating. This method may have made sense when Southwest first started - don't know. But, Southwest may be missing its marketing edge by persisting in this area...

  • MW (not verified) — 01-03-2008 at 11:28 PM

Hi John ,

Thank you for your positive feedback about our blog and your interest in helping us maintain our fabulous fleet of 737's. At this time we do not have any openings at our BWI Mechanic base, but I would love for you to email me your resume so we can talk to you about future openings or different locations ....just in case you ever get the urge to move about the country. You can email me at amy.webb@wnco.com. I look forward to hearing from you, and again we appreciate your interest in joining our family !

  • Amy Webb - Employment Manager, People (not verified) — 01-04-2008 at 12:05 AM

I don't believe this is necessarily the correct place to post the following comment, but it wasn't easy finding a way to post a comment on this blog.

Southwest Airlines is getting away from some of the small, but key things that helped make it the country's #1 airline. First, they changed their policy on re-booking. No longer, if you got out of your meeting and to the airport a bit early, could you catch an earlier flight. Now you must pay the fare difference, which is often substantial if you booked far in advance.

More recently, they've changed the way we board, which isn't a huge deal, but it wasn't broke, so why'd they fix it? Also, what's with Business Select? All it is is a fare comprable in price to the legacy airlines.

Finally, I learned today that it will no longer be free to check a third bag. Granted, I never check that many bags, but it seems as thought Southwest Airlines is trying hard to get away from all of the things that have set it apart from the other terrible airlines for so long.

Stop trying to be like the other Airlines, for so long you were doing a great job and now you're veering of course!

  • Mike Gau (not verified) — 01-04-2008 at 01:20 AM

Sadly, I've never been very graceful! I'm a girl who knows what she wants, and truth be told, I've never interviewed for a job without getting an offer. I'm humbled - truly.

I'm now moving on to greener pastures - a position at a very respected firm in the field. Everything DOES happen for a reason. ;-) (Even if it makes me cry like I just got dumped by my boyfriend).

"Never apologize for showing feeling. When you do so, you apologize for the truth. " - Benjamin Disraeli

Happy Trails - and good luck!

  • Nikki (not verified) — 01-04-2008 at 07:24 PM

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