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Land of the Lost…and Found

Sep 29 2009

RBRiPodLogoSmall.gifSouthwest Airlines moves a lot of people every day. Those people carry a lot of stuff with them. So if you lost something on a flight, what are the odds of someone you know finding it? Well that is what this episode of Red Belly Radio is about, two Employees, Ginger and Paula, traveling on the same plane—just not together.

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After working in Southwest Airlines Baggage Service Office I realized the more information you give in detail about the item you lost the easier it would be to identify once located. I encourage anybody who will listen to put those return address labels on everything from your cell phone, camera, passport,laptop,cane, wheelchair, walker,purse,wallet,video player, i-pod, walkman or any item you have that you would like back if lost. If anything found or turned in has a name on it we will page you in the airport or hunt you down through your travel history. If you loose something do not have a secretary, wife or girfriend call. Third party inquiries are too much trouble. I have lost my cell phone 3 times and if it had not been for that sticker with my info I would never had it returned to me. The back of my drivers liscense has my cell phone number on it with a Sharpie marker and yes I have been called when I left it at a vegatable market. If something is lost and it has a name on it with contact information it is less likely to be lost forever.

  • get real (not verified) — 10-01-2009 at 07:53 AM

This is all great and all BUT Anyone who wants to return something to you, will! It shouldn't matter if your info is posted on lets say...a phone...or not. Unfortunately everything that I have ever lost on Southwest, has been lost for good :(

  • Jill (not verified) — 11-24-2009 at 06:04 PM

I left my Carhart jacket on Flight #0649 from Spokane, WA, to Oakland, CA on 3-18-10. If anyone finds this black jacket with the Thermalgaurd logo on it, could it please be returned to Spokane, WA lost & found desk. I'll be returning to Spokane on the 23rd of March. Thankyou.

  • jerry stacey (not verified) — 03-18-2010 at 09:02 PM

Lost DVD case--- My daughter lost her DVD case on a flight from Baltimore to Phoenix on The morning of April 9th... Please, please return it to SWA if you've located it. My six year old daughter is so sad because some of the disks contained her favorite movies and we are unable to obtain new copies. Thank you!

  • Jan (not verified) — 05-05-2010 at 07:59 PM

Hi Jan, will you describe the DVD case and/or DVDs? I found one on a flight in July. I'm hoping to locate the owner. Hope it's yours!

  • Kristin (not verified) — 07-16-2011 at 12:21 AM

I lost my Cannon digital camera on Saturday, May 22 (11:30 departure/2:30 arrival) on a Southwest flight (#1443) from LA to Denver. We were sitting in row 5 on right side. Pictures are of our family reunion, my little girl's 2nd birthday party and Disneyland trip. Reward of $1000 for memory card (with or without camera), please help me, these pictures are irreplaceable. Thanks. Call 310 776 7210

  • JulieS (not verified) — 05-24-2010 at 03:24 PM

Lost digital camera, black .. aboard Southwest flight from Baltimore to Orlando, then Orlando to Fort Myers. Lots of baby pictures and now we have a broken hearted Mama. Please email me if you find.

Thanks, Concerned Grandma

  • Donna F. Carnahan (not verified) — 06-20-2010 at 04:18 PM

Hi Donna! Please give Customer Support a call at 1-800-IFLYSWA, and they can take down your information in case your digital camera is found. Fingers crossed that it's located!

I lost a blue pen with ND on the clip part, sentimental reason for return I flew from houston to chicago midway yesterday which was june 24th

  • craig (not verified) — 06-25-2010 at 08:38 AM

I was traveling from Oklahoma City to Dallas Love Field (On my way to houston,tx) on 28th June,2010, monday on flight no.1257. I was carrying a Laptop bag. It does not have laptop inside it but it has all my certificates(my masters degree, bachelors degree, some training certificates), my resumes, passport, visa, and some other important things. I was actually returning from an interview from Oklahoma City. After boarding the flight, we were told that there was some bad weather in Dallas and hence the flight would be delayed for an hour. I got off the plane and after that the flight started a little earlier than previously told and I missed the flight.
I approached the local Southwest employee and he informed a Dallas Southwest baggage claim employee about my luggage. I was told that the employee in Dallas woudl pickup my bag and put it in the next flight to houston and arranged my flight to houston. So I come to houston and wait at the baggage claim for about 4 hours, all the while checking with the houston baggage claim employees. But to my deep disappointment, I could not trace the bag.
I have filed a lost and found report and calling every possible number to trace the bag.
While the whole Southwest staff have been more than helpful, some going out of the way to trace it, (Ex: Ray in Dallas Baggage claim, Bill at the Central Baggae claim in Dallas), I am still looking for the bag. Could any one let me know if they found a blackish brown laptop bag with no shoulder strap, with a passport, visa degree certificates etc. My Cell no is (361) 228-8222. email: narayana.vennavelli@gmail.com
I am really desperate to get it back. Thanks.

  • Narayana Vennavelli (not verified) — 07-01-2010 at 10:21 PM

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