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Notice to U.S. Troops: Southwest Airlines Has Got Your Bags

Aug 13 2008

Hello, again. It’s been a little while since I’ve written a post, and I thought it was about that time. I want to talk about something that is close to our hearts here at Southwest Airlines- the U.S. troops.

Southwest Airlines supports the men and women who fight to defend our Freedom. Whether it’s wearing red shirts on Fridays, donating school supplies to soldiers’ families or sending LUV Rations to the U.S. troops in Afghanistan and Iraq, Southwest Airlines wants the troops to know we care.

As you may have seen in the news, the Veterans of Foreign Wars sent a letter to the Air Transport Association to encourage airlines to waive baggage fees for active duty military personnel. Southwest Airlines believes this is the right thing to do. That’s why we’ve been doing it for years. In fact, in January of this year, we converted an historic “exception” into a formal “policy” to assure we waive the fees and charges associated with overweight, oversize, and excess baggage for active duty U.S. Military Personnel or U.S. Reserve/National Guard traveling on military orders.

Southwest Airlines wants the troops to know we’ve got their “bags.” No active duty military personnel should have to incur the inconvenience of a baggage fee. They have more important things to focus on.

Southwest Airlines Employees want to do right by the Customer, especially the men and women who sacrifice so much for our Freedom. Keep up the good work!

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Comments

U really do care!!

  • Gail Williams (not verified) — 08-13-2008 at 05:45 PM

It's stuff like this (and the new boarding process, etc) that makes me overlook the "Freedom Awards" thing and continue to be a loyal customer. Good job.

  • royb2000 (not verified) — 08-13-2008 at 05:50 PM

Bravo, Southwest! We Love You!

  • Anonymous (not verified) — 08-13-2008 at 07:29 PM

SWA Rocks.

  • Ken (not verified) — 08-14-2008 at 05:11 AM

Thanks Southwest! We LUV you too!

  • Russ (not verified) — 08-14-2008 at 06:58 AM

Thanks for having common sense! That is why I only fly Southwest!

  • Will (not verified) — 08-14-2008 at 11:21 AM

This is great. Thanks Southwest!

  • Rudi Columbia (not verified) — 08-14-2008 at 04:12 PM

Southwest Airline Is the Best Airline with low Fars

  • Tim Acton (not verified) — 08-14-2008 at 08:31 PM

The airline with a Heart!! Thank you so much!

  • Anonymous (not verified) — 08-15-2008 at 06:52 AM

I have noticed lately a number of flights that usually go from
a focus city (PHX, MDW, and BWI) and then goes to a AFB or two.
Today McChord AFB in Tacoma, WA received two 737s on Aug 22nd that
then flew on the Camp Douglas, WI (Volk Field).
.
How does serving the military bases directly differ serving the military
at SWA airports?

  • Scott near SMF (not verified) — 08-22-2008 at 01:50 PM

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