It's been a week since we launched...thanks to all for feedback, ideas and contributions. When we set out on this journey it was clear we couldn't do all we wanted at launch. What you can be sure of is that we have lots planned. Here is some of our fave feedback:
- Add photos. We're going to incorporate Flickr into the site so that you can easily share shots with our readers and us. We'll also flag some of our favorites. This is something we planned to do at the outset and your comments emphasized what a great idea this is.
- Share some of our favorite Customer letters. We get a ton and we're happy to share some of the best of the best, as in this example from Brian Oberkirch.
- Add more insider tips about traveling on Southwest as described by Robert Scoble on his blog.
Special shout-out to Andy Lark, our master of all things blog, and our design firm, RD2. Without them, we'd just be a blank page.
Comments
Angela,
Glad to see that you are listening to conversations and taking to heart what the community has to say.
Also, I love the diversity of posting that seems to have developed. Keep up the great work!
Congratulations on the style and tone of 'Nuts about Southwest'.
I mentioned your site on my blog 'Serge the Concierge' today.
Even though I have not being flying 'Southwest' yet, I like the company.
Have a good day
Serge
Biz:
http://www.njconcierges.com
Blog:
http://www.sergetheconcierge.com
When Southwest decided to enter the Wright Amendment feud, it reminded me of that scene in the movie "Die Hard' when the police officer finally realizes that there's trouble in the high rise and Bruce Willis says "welcome to the party
pal". For too many years, lots of flyers (but especially the people of Dallas) seethed at the flight
restrictions at Love. But thankfully, Southwest brought their savvy, confidence, and big guns to the
fight. We all know who's going to win...it's inevitable. And when Love is free again, Dallasites won't
be able to thank Southwest enough. We'll of course fly that much more, but I for one would like to
have the damnest ticker tape parade this town's ever seen.
Thanks for joining the party and making such a difference. Our metropolitan region is more than
big enough for two airports. And of course living closest to Love, I live closest to the best one.
Best of luck always,
Don Abbott
i was wondering about something, if someone can help me out with this issue then please shoot an e-mail or replay to this blog, but first and formost, this blog site is awsome , i always wondered where i could get southwest information after leave the company back in may of 2002 , now i can get updated to the fullest. Now, back to my question , i was wondering if anyone could find me information on upcoming HUB's southwest will be carrying to. I have also been wondering will we ever fly to the northern east-norther region like wisconsin. thanks for the info guys
I blog mostly about technology but as a loyal Southwest customer ( I fly enough to qualify for a free companion pass most years) I use you as examples in many a blog. I know you receive a number of kudos but you probably do not get enough for encouraging a group of dreamers around the world who are rasiing the quality of aviation around the world. Here is a recent blog I wrote after a global trip...
http://florence20.typepad.com/renaissance/2006/04/da_vinci_is_loo.html
Delighted to find this site today. I live near Ontario in southern California, fly 5 or 6 times a year, and nearly always fly Southwest. It's the cheapest, never had any luggage lost, my flights are usually on time, the peanuts are as good as anyone's, the staff are cheerful--sometimes downright funny.
Blessings,
Shirley
This is very exciting. Just wanted to say kudos for all the awards. I found out about them first, tho, in an email from Alaska Airlines. They were bragging about their kudos; I went to the site and found out SWA was way ahead! I travel SW whenever possible. Will you get to the area between Salt Lake and Spokane any time soon? Hope so.
Kathy
Thanks Kathy - we are so proud of our Rapid Rewards team. They do an amazing job of providing a frequent flyer program that is actually rewarding.
To all of you RR members and Companion Pass holders...you know exactly what I'm talking about!
Here's a link to this year's Freddie Awards (the Oscars of FF programs):
http://www.freddieawards.com/events/?event_key=12
Just found out about this new site today. Very cool. I've mentioned it on my site at www.monsterdisplays.com. From all of us at Budget Displays, Exhibits & Graphics, congratulations on the awards! We fly Southwest 85% of the time for our business travel, and love the service!
Cheers!
Stance
Business:
http://www.monsterdisplays.com
Blog:
http://budgetblogs.net
Congratulations on your Awards. Very Deserving.
Glad to have this site as I wished to thank SW for all their good service. Recently in Omaha, Nebraska
I was leaving for vacation, taking my sweet time thinking I had plenty extra before the flight. However, I
had misread my ticket. The attendant at the front counter was pleasant, calm, and politely mentioned our luggage
may not make the plane as it was only 19 minutes until takeoff. Wow! We still had to make it across the airport, through
the security checkpoint, and to the plane. Well, we made the flight and to our relief, the luggage also made it. I still
recall the courtesy shown to us although we probably were frustrating as customers. By the way, on my return trip
I was a little more diligent about the times, and as usual, that flight went just fine.
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