I'm very disappointed that there is no mention in your guidelines about measures that will be taken to accommodate passengers with severe pet allergies.

I can already see a spike in on board medical emergencies due to someone's severe allergic reaction to cats in the cabin. Medical emergency landings are costly.

I know this seems like a great idea for increasing revenue and pleasing the pet owner population but has this been thoroughly thought through?

These certainly sound like fair changes, and I for one won't complain. You have the best service and best fairs in the industry, and I think one should expect to pay for things like taking the family dog on the plane or checking a third bag. Unaccompanied minors...I'd expect to pay more for that as well, BUT...I'd like to suggest that the flight attendants (who don't get paid until the door closes) get that money as they do all of the work.

Thanks for operating a first-rate airline.

David Meyer
Tampa, FL

Hurray for PAWS!!! I recently got a cute little yorkie for my daughter and now thanks to this policy we can continue to fly on Southwest (our preferred airline).

The pet policy concerns me. What are passengers with severe allergies to cats and dogs supposed to do? The air on a plane is already compromised by other germs and bacteria, now this? I hope you plan to carry OTC allergy meds and epi-pens on your flights now also for the people who physically can't tolerate the pet dander and such. I can see this being very chaotic for the flight staff...

I'm sorry to see you allow pets. I have often recommended your airline to those with allergies because I knew that there wouldn't be pets aboard. As I'm sure you know, many people (including one lady involved in the evacuation recently in Houston) have been "sneaking" pets on for years and your employees have often turned a blind eye. That being the case, it is long past due for you to charge passengers a fee, I guess, although I would have preferred you had enforced your policy better -- for the safety and comfort of HUMAN passengers who suffer from allergies. You will find that those paying a fee to carry a pet on board will insist that this fee allows, or should allow, them to remove the pet from the carrier and have it sit on their lap, at their feet, in an empty adjacent seat, on a tray table, etc., making the pet dander and allergens even more difficult to control. You will also find people showing up for a flight with a snake, bird, ferret, etc., arguing that their pet should be treated no differently than a dog or cat. All of this is VERY difficult to enforce. Your own employees will prove to be very inconsistent in this regard. You will find, eventually, that pets whose owners have taken them out of carriers (because flight attendants don't notice, don't care, don't want to confront them, or don't see the animal because it is hidden under a blanket or coat) leave behind fleas and ticks on your airplane. They urinate, defecate and vomit (often from motion sickness, just like humans) on the aircraft and necessitate biohazard cleanup. It's expensive. They nip and bite other passengers, who might have -- in addition to allergies -- fears of animals, or just a distaste for them. They run out of their owners' laps and get caught under the wheels of beverage carts. They hit the ceiling during turbulence. They yelp and whine throughout the flight. My advice -- if you insist on allowing this -- is to police this very carefully. INSIST, AT LEAST, THAT THE ANIMALS REMAIN IN THEIR CARRIERS THROUGHOUT THE FLIGHT AND MAKE THIS POLICY CLEAR ON YOUR WEBSITE.

This stinks. Literally.
If I want to be in a closed confined space with stinking cat urine and yapping dogs, I'll go visit some nut who keeps their animals inside the house.
I love SWA and it's always been my first choice, but I'll get screwed with fees from the other airlines before I get onboard a filthy pet hair infested tube of yours if this idiotic policy sticks.

This comment was posted on another blog by a veteran FA ... it says it all.

I hope Southwest has better luck in keeping pets inside those carriers. One bite, or a mess in the cabin or parasite infestation, and those pet fees don't add up to enough to offset the cleaning and litigation costs.

I agree with the FA ... this a penny wise ... pound foolish move.

Thank goodness. We love Southwest and have had to switch airlines entirely once we got our adorable little puppy dog, Scooby, as we take him everywhere. He is so much fun and this now makes us able to fly on Southwest again. Hoorayyy. and yes, we will gladly pay $75 to take him with us as this is much cheaper than boarding him during our trips. Thank you.

People will say, to those who are allergic, "Fly some other airline."
Problem is, SOUTHWEST WAS THAT OTHER AIRLINE.
It seems ridiculous that we really have come to a place where animals are more important than people.

Given how poorly you enforced the "no pets" policy (the number of people posting to various travel blogs, claiming to take pets in carriers aboard your flights, and the example of the lady in Houston who stayed behind in an evacuation to rescue her dog!) how well can we expect you to enforce the "must stay in carrier" policy?
I'm very disappointed that I won't be able to recommend you, and neither will the many allergy doctors!

Morons. Not only will you lose (permanently) customers who have severe pet allergies, you will also lose the millions who have milder allergies and would prefer not be cooped up with somebody else's dog and suffer itchy eyes and a runny nose as a result. I count myself in this latter group. Even if pets are required to stay in carriers, allergens will pervade the cabin, and once you have one pet on a plane that plane is forever tainted - it is impossible to adequately remove the allergens from the plane even with thorough cleaning.

I'm predicting Southwest retracts this idiotic policy in quick order when the complaints start flooding in. Hopefully they do it before a dog actually gets on a plane, otherwise I'm out for good.

While I am a pet lover, I am not a lover of your new pet policy. When I am on a flight I like to relax and this is already often difficult when there are children crying, my neighbor behind me using my seat like it's a sling shot when they need to get up, etc. Now there is the potential to listen to a cat meowing or a dog barking for an entire flight. This does not sound like fun. Maybe SWA should start offering free adult beverages when noisy pets are on the flight!!!

I do agree that for those that have pet allergies this could be a big issue. I know this is a great policy for those that want to travel with their pets, but you really need to consider these types of situations when making these policy decisions.

Thank you,
Cindy

So excited about PAWS! I wanted to bring my yorkie along on my trip this past Memorial weekend, but wasn't able to bring him on the flight so we had to drive. This is great!

Thanks Southwest!

This policy is very inconsiderate. I will no longer be able to book flights on Southwest for my father who is allergic to cats and dogs. It's pity because Southwest was my favorite airline.

Ok for Stephanie, David, Rebecca, Preston , and all the Anonymous, I believe I have the same rights as you do. Do I complain when your child throws up all over the floor and the rest of the fight stinks to high heaven. The pets will be required to stay in their pet carrier, and the crate will have to be leak proof ( if you read all the regulations you will know this) they will also seat passengers that have allergies as far way from the pet as possible. And I'm not sure how the pet hair is going to get all over other passengers when the pet must remain in the crate, and parasite infestation give me a break!!! Come on people there will be some rules and regulations "we" (me being a pet owner) will have to follow. Lets not forget American, Delta, Continental, United, US Airways and many others all allow pets in their cabin. So if you think avoiding Southwest will get you away from the Pets think again!!!! I knew the minute Southwest announced this new policy the people that HATE change will be screaming like a crazy person. Tell ya what.....if you keep your child under control and I mean keep them from kicking my seat, screaming, crying, throwing up, whining. I will keep my little westie in her crate under my seat. Deal?

I commend these changes. With the baggage fee, it helps protect the employees of Southwest from lifting overweight bags at the ticket counter and in the belly of the aircraft. It happens too frequently when an employee throws their back out trying to load an overweight bag in the bin. The UM fee is still cheaper than most other unaccompanied minor fees on other airlines. I can assure you though that no airline does a better job at handling UM's than we do. The PAWS program is also a good idea. I read that people are worried about this program. First off, the pet has to be small enough to fit under the seat and they can't roam the cabin. Secondly, the air in the aircraft is constantly filtered so allergies shouldn't be a problem. If we can offer a service that people are willing to pay for without disrupting the majority of the flying public, I'm all for it. Good Job Gary!

Southwest has made tremendous strides lately and has therefore been very successful in attracting more business travelers who provide more revenue for the airline. Tell me, how many business travelers bring the family pet?

I cannot imagine that you have lost that much business because you refused to allow pets and, as mentioned above, it would be the leisure traveler and not the coveted business passenger.

I for one am very excited that I will be able to take my dog with me on trips. I don't mind the fee it is alot cheaper then putting them in a kennel for a week. SWA has allowed service and emotional support animals on all their flights for years So if you have not had an issue before then I doubt you will have one now. The service and support animals were not in carriers but kept in their lap or at the passengers feet. SWA is a great airline with a fun loving feel to them.
I think the implementation of the new fees are fair and just for the services they are providing.
Long live SWA!!!!!

Southwest was already transporting service animals on their flights. Now they are looking at ways to increase revenue during tough economic times. It makes sense. I am excited that our little Yorkie will now be able to travel with us on vacation! Way to go Southwest!!

Well, I'm glad about the pet policy. Maybe the extra cost is also to ensure that flight attendants can give some of their time to ensure carrier policies are followed? And I'm sure they'll also start carrying benadryl or something for people who find out on the plane that they're allergic. As someone with a horrible cat allergy, I still think it's a good change. And to whoever said carrying the pets in the belly of the plane, maybe you should check the news cuz pets die in the belly all the time, it doesn't receive the same air, it freezes, etc. And the SW policy before was that if no one has an issue with the animal flying it could, so if you've seen pets on there before, that's why. On top of that, if you're some fool with mild allergies, the plane is not forever tainted just because a dog was in a carrier. And I for one, will be flying a lot more on SW as a result, and will be glad to not have people who are so freakin nutty anti-pet folk as some of the people on here seem to be.

If the SWA starts to loose Customers and money I am certain they will take another look at the policy change. Just like every service business in the world we are here to please most of the people not just some of them. It has appeared to those of us who work here our no pet policy was starting to hurt us. Most pet owners realize the risk of traveling with pets, more pets are lost once the pet owner changes their surroundings , it is not wise to take your pet out of town. I do not think we will have 100's of dogs and cats on flights, who the hell wants you to bring your pet with you? Give PAWS a chance.

As a loyal customer for years, I am disappointed in your new pet policy. Both my husband and I have severe cat allergies. If we are in an enclosed space with a pet for more than 20-30 minutes we can develop a severe reaction including difficulty breathing. So, as a result of your new policy, we will have to fly feeling drugged and drowsy from Benadryl, which will definitely cause a big problem when we go to pick up our rental car at our destination. I can't see how this is fair to your loyal HUMAN travelers with allergies. For those of you that say that there are OTC antihistamines that do NOT cause drowsiness, that would be a great solution, if they actually helped against a severe allergy. Its sad that we will now have to limit OUR travel in order for you to allow NON humans on your planes. You have made planes peanut free if a customer states that they have an allergy, so I think the only fair thing to do is to set aside pet free flights (ie: only assign 1 daily flight per destination as a pets allowed flight). I hope you consider this change to your rules so we can all travel safely.

This is just plain dumb. You are asking for chaos: Allergic reactions (far more people are allergic to cats than peanuts), the smell of cat and dog pee and excrement, and godawful noise -- barking and sneezing passengers. Not cute. Not pretty. Not good.

Also, it's insulting that your FAQS don't address any of these issues. If you do address them, keep this in mind: It's not appropriate to ask allergic passengers to come armed with meds (which make most of us fall asleep). It's not appropriate to ask passengers to carry scented handkerchiefs as people did back when the streets were the sewers. And it's not okay to suggest the the dogs will not bark because they are so happy to be flying.

Paris Hilton and her dog can afford a private plane and so we don't have to put up with her on SWA. We shouldn't have to put up with the spoiled Paris wanna-bes either.

Service dogs are typically kept clean, clean, clean. They HAVE to be. Those with allergies have, for years, been willing to suffer, take some medicine (and it has side effects, you know) and cope with a seeing-eye dog, if not for moral reasons then for legal ones. But to expect us to do so for your little lap dog.....or for a bogus "emotional support" animal...That's different.

COMPARING YOUR WESTIE TO MY CHILD IS OFFENSIVE AND UNACCEPTABLE, and more people, especially parents, need to start saying so. You may have chosen NOT to have children (if you think your dog compares, I'm glad you don't have kids) but that does not make your pet equal to my son. You may not be a parent, but you were once a child. You were never a puppy or a kitty.

Your pet is SUPPOSED to behave better than people, including kids: IT'S A PET.

For those of you who are switching airlines: As far as I know, SW was the LAST to offer no-pets flying. THE LAST. Thus my concern. So if you are allergic, well, your business was just not as vital as the $75 to be collected for PETS, AND YOU ARE GROUNDED, MY FRIEND, FROM COMMERCIAL AVIATION.
BTW, those pet fees will be more than offset by the first disturbance caused by one. AND GIVEN MY EXPERIENCE AS A FLIGHT ATTENDANCE FOR A MAJOR LEGACY CARRIER, THAT WILL BE VERY, VERY SOON.

For the SW employee who said the pets "can't roam"......Well, we ALREADY have an example, with your comment, of how employees for ANY organization can fail to enforce rules. According to the rules on the SW website, the pets aren't supposed to even come OUT of their carriers. Now you, a rep of SW, are saying, "Well, they can't ROAM." ALREADY there is a disconnect. Feel it, Southwest? I used to recommend you as an alternative to my airline for all kinds of situations, especially with relatives and friends with allergies. Too bad. No more.

And to the poster who mocked the issue of infestation...a United flight last year had to delay, then cancel, due to fleas and ticks on board. Wonder just how they got there? Have any idea what that cost? How would YOU like to have been booked on that flight, on your way to your son's (I mean a real SON'S, not a dog's) graduation or a parent's funeral or a make-it-or-break-it business meeting?

And another poster wonders if the pets will be in a pressurized compartment...a perfect example of how difficult enforcement will be. This lady hasn't even READ or UNDERSTOOD the article AT ALL.

I will admit that I have not visited the SW website yet. Will SW prohibit pets from emergency exit rows? From bulkhead seats (where there is no place to store the carrier for takeoff and landing)? Will SW require that pet owners be seated next to windows, so that, in an evacuation, no HUMAN passenger will be slowed from exiting by the efforts of a pet owner to grab the pet carrier (despite commands to leave EVERYTHING behind)? Won't all these issues make boarding much, much slower? And this is going to attract the business traveler, HOW?
To the poster who advocated "personal responsibility" on the part of allergy sufferers -- how about some of the part of pet owners?

PEOPLE should take precedence over PETS. PROFITS should take precedence over pets, too.

I think the reason why some people are having a difficult time understanding why there is such outrage on this policy change is because they have not witnessed or experienced a severe allergy emergency. Not everyone who has allergies experiences them the same way and it is important that everyone keep an open mind here. Also, in many instances with young children you do not know how severe their allergic reaction will be until you confine them into small spaces with the allergens. Whether that be a small apartment, automobile, or an airplane cabin.

There is a great deal of personal responsibility that people take when they are worried about their own health. Many people I know avoid visiting friends/family who have cats in their home due the glycoprotein that is secreted by the cat's sebaceous glands. Other people carry around the proper medications and emergency pens. Contrary to popular belief it is not the cat's fur that people are allergic to. It is what is secreted by their skin.

People *do* take responsibility and this is precisely why there is such a push back on this policy change because the one airline people with allergies (or worried about allergies) could rely on was Southwest Airlines and now due to poor revenue numbers they are changing a policy that severely impacts our health.

"Pet Free Flights"...REALLY give me a break!!!! Personal Responsibility.....let me repeat Personal Responsibility....I don't think the majority of people know what that means. For those of you who don't look it up. And YES Rebecca Southwest has always allowed service animals on their aircraft.....we call it Federal Law. And lets be clear....ALL of the other major carriers have for quite sometime allowed pets in their cabins. So come on people for those of us who are allergic...and yes I am one of them take responsibility for yourself and travel with your medication if in fact you are that allergic to pets. So for those of you who leave Southwest Airlines for this new policy...say hello to baggage charges on other carriers, change fees, premium seat fees, assigned seat fees, and god knows what other fees you will pay. And YES when your board that flight on American Airlines or Delta or who ever you fly, say hello to Fido next to you, because YES they all allow pets in their cabins as well.

As a loyal SWA customer with a husband allergic to dogs, I am very disappointed. My husband will be miserable within 30 minutes. He has problems just being near someone who has dogs. Once all that dander gets into the air, it is not going to matter that there are only 5 pets on board. Very disappointed....

I was thrilled to find that Southwest was opening a hub in my area, but now I'll have to stick with Northwest. I'm severely allergic to cats and if one was aboard, I would have a miserable flight.
Even though I like your claims of service and the fares appear reasonable, this new policy is far from reasonable. Are you prepared for litigation if a passenger suffers ill health from exposure to animals to which he/she may be allergic?
Please rethink this policy.

People with these severe allergies and complaints should definitely not fly SWA - this will leave so much more room for people who enjoy travelling, are active, exciting, interesting and do not need to live in an allergen-free bubble.

Travelling is not for the faint of heart - or body - even if it is just an hour flight. People with these kinds of issues should definitely think about driving - renting an RV perhaps, so they can completely control their environment and "environmental illness and sensitivity".

It will be nice to have the extra room aboard SWA for me and my pet.

More than 50% of all households in the United States own cats and dogs. Unfortunately, cat allergies are one of the common forms of allergies. Statistics have shown that over 10 million people in the U.S. alone have allergic reactions to cats. I personally have Cat allergies. Allergy to peanuts affects 1.3% of the general population - yet they have Peanut free flights. I don't understand what the problem is. This is not a issue of wether a person likes dogs or cats, it's that we are allergic to them - I personal have my lungs close up. I avoid being around cats - how can you justify Peanut free fligths but not Cat free flights. No such thing as a Service Cat to the disabled. 10 million people face a possible anaphylactic shock if they board a plane with out knowledge of the possiblity of a Cat will be abroad. Just makes no sense, (cent's yes). Southwest will not be seeing my money - just can't take the chance.

To "Cody in AMA"...I certainly hope you don't WORK for SW..It is pathetic that a simple typo distracted you to such an extent that you failed to address ANY issues in my post...like exit row/bulkhead/window seating, for example. I only mentioned my work as a flight attendant because I wanted readers to understand that I have seen and dealt with these issues on a daily basis. Why don't you forgive the typo, and get on with the issues? I loved suggesting SW...the ONLY no-pets airline, to friends with allergies and to those who don't live near one of my own airline's hubs. My husband's allergist suggested it to folks, too. It's really too bad that we can't recommend SW anymore, and that SW has effectively grounded more than a tiny fraction of folks who have a very real medical condition. Judge simply from the number of posts here. Figure that each one represents thousands of folks. Charge $75, or $175, per pet, and ONE medical emergency will eat ALL the revenue...in delays, landing fees, gimmees to inconvenienced passengers, settlements and suits, biohazard cleanup costs, stocking first-aid kits, etc., etc., etc,

I cannot believe some of these comments. I.E. "Dogs being let out of there carriers, and what if it bit someone!!" What a bunch of trash. DOGS aren't allowed out of the carrier! DUHHH "What about my allergies?" 1.5% of the human population are allergic to dogs...Cats, slightly more. Cry me a river allergy people. The P.A.W.S. is a GREAT idea, and it's well over due.

More and more people want to travel with there pet, and it has increased ten fold. The airlines need the added revenue!! SW doesn't charge for bags, and are doing thousands of customers like me a big favor by finally allowing pets. I think most of these posters complaiuin because they don't like cats or dogs. Believe it or not PETS are better passengers than any human, because they don't complain like you do. So, quit your whining, and drive!

Just watched the YouTube video. Do you realize that you demonstrated a passenger "correctly" storing her pet carrier in an AISLE seat?
Let me ask you....Say you are next to the window with your child in the middle seat and the pet owner, as you demonstrated, on the aisle with her precious pet in the carrier under the seat in front of her. Let's say there is an emergency, like the one you had recently in Houston. Do you really think the pet owner is going to evacuate the plane and follow directions to not take anything with her? No, she is going to take her dog. And my child and I are going to be stuck, waiting for her to grab this carrier, while the plane catches fire?
I DON'T THINK SO.
If you are going to allow pets in carriers, they'd better be in window seats. That way, when the worst happens, the pet owner is slowing down no one but themself.

I am not happy about this nor will my wife. She has severe allergies to both dogs and cats and I can't imagine her having an allergic reaction to a dog in the cabin. This is one of the worst decisions you've made. How can you be sure these pet owners will restrain their animals, or will dog fights break out when one dog who can't get along with another dog starts fighting? Dogs can only control themselves as well as their owners, and as we all know, about 1/2 or more of the dog owners are negligent and this will ultimately lead to a whole host of problems. Wake up.

Cody,

In response to your comment that allergy sufferers like myself should have personal responsibility and bring allergy medications on board.

#1--I ALWAYS carry allergy medications with me.

#2--Once an allergic reaction starts and you take Benadryl, it does take a while for it to kick in (up to an hour)...and by the time it does, you are already feeling terrible or could be severely wheezing. So are you saying that I need to take Benadryl before every flight just in case someone brings a cat on board my flight? So I have to be the one that is too drowsy to drive when I get to my destination just because someone couldn't leave poor fluffy at home, kennel, or get a cat sitter?

#3--One of the reasons we have chosen in the past to fly Southwest is because of the no pet (except for service animals---which is 99.9% of the time dogs) policy. Now it won't really matter what carrier we fly. Southwest will probably lose at least half of our business.....which...in the grand scheme of things isn't much.....but I'm sure we won't be alone. I just don't see how they think that the increased business they will get from this policy will even come close to outweighing the loss of business from customers with allergies.

I'm just trying to figure out what happened to everyone on this earth that doesn't seem to care one bit about anyone else's health and well being but their own. I guess its just the selfish world we live in these days. I love animals.....but I would NEVER allow my pet to affect the health of another human being.

Michelle

I applaud SW's new policy allowing pets-in-cabin, the last major airline to institute this! As one who ALWAYS travels with a cat when I fly--for both business and pleasure--I am surprised at the many posters who seem to believe that this pet policy will mean cats and dogs fouling the cabin air and making their trip miserable. Rarely when I fly does the adjacent passenger even realize I have a cat in the carrier that fits neatly under the seat in front of me, and this is true for most other travelers with pets that I know. Passengers traveling with pets consistently take great care in making the trip as easy for themselves, their pet, and their fellow passengers, because, just like the other passengers, we want to get to our destination with the least amount of hassle and annoyance.

I have never flown Southwest because of its no-pet policy, and United and JetBlue have been where my money has gone--United to the tune of nearly being a million mile flyer and JetBlue a monthly trip to the West Coast. I am happy to now have another choice with Southwest and its many destinations!

Lisa-Maria Padilla

>>>GK asked:
>>>How can you be sure these pet owners will restrain their animals, or will dog fights break out when one dog who can't get along with another dog starts fighting? Dogs can only control themselves as well as their owners, and as we all know, about 1/2 or more of the dog owners are negligent and this will ultimately lead to a whole host of problems.

It's really very simple. The rules are that the small dogs (not big ones) and cats have to stay in their carrier. If someone decides that the rules somehow don't apply to them and takes them out, the F/A tells them to put Fluffy back in the carrier ASAP. If the passenger declines to follow the F/A's instruction(s), the passenger has now interfered with a flight crew member (not complying) which violates federal regulations. Local law enforcement folks at the destination (or anywhere they might divert to while enroute) will be only too happy to greet them and explain the federal charges they're now facing..

The folks who are envisioning all these supposed herds of dogs and cats running amuck onboard the aircraft while inflight need to quit hyperventilating...

YAY!!!!!!!! I can begin flying Southwest again now, so happy, and so is my pup!!!!!!!!!

to all you people whining about allergies and people letting their pets run freely around the airplane, you're making things up. Every other major airline allows small cats and dogs on the airplane with a fee. I've personally flown with my dog quite a few times, not on southwest because i left this airline specifically due to their previous no dog policy, and no one knew we had a dog on board. he even whined a bit and due to the sound of the engines not a soul heard him other than me with my head by his crate. On one 4 hour flight the couple in front of us had severe allergies and didn't even notice the dog! When i walked past them in the terminal with the dog that's when they asked if i was on the plane and told me of the allergy issue. If you are saying you're going to leave southwest as a customer due to pets being allowed on board for a fee could you please tell me which airline will you fly? They all allow cats and dogs for a fee.
Bravo Southwest pet owners are very happy and this is a great way to keep from having further financial strain in a tough financial enviornment and a tough industry. I will definitley return as a happy customer!

Thanks for implementing P.A.W.S.! I have to fly with my cat when I go on long trips, and it's been hard giving up Southwest service. I've already booked our first flight, and Gus gets his Southwest wings in September!

If you're allergic to anmals declare so to the ticket agent and they'll have to make the person with the pet take the next flight!

i love your airline, but have avoided flying with you in the past because I could not bring my cat. My cat goes where I go and is a well behaved and well travelled cat. I am just SOOOOOOO happy you will be taking pets. THANK YOU!

I have severe animal allergies, especially to cats. Animal hair is not the real problem, except where it gets all over your clothes and contains pet saliva, dust, mold, and waste--it is the dander that is floating in the air that you can't see and sticks to everything. It remains around for a long time. Yes, other airlines allow pets and I have avoided them at all costs. But occasionally, I have had to fly on other airlines. And, I have had to be moved to another seat as far away as possible in order to breathe, and I have still gone into an asthma attack, scaring (not intentionally) the crew and passengers. I have been met at the gate by medical personnel.

Animals smell (sorry folks--I don't care how much you bathe your pets, they still smell). And listening to a dog howl because a baby is crying, or having to smell an "accident," well...

MY QUESTIONS:
1. Are F/A's going to go through the cabin after each flight cleaning the seats of people who flew with a pet? (Animal dander is sticky.)
2. Will filters on the plane be replaced so that the dander is not recirculated over and over? 3. Will new passengers on a flight be told which seat someone with a pet sat in on the previous leg so they can find another seat? And will such a disclosure be done discreetly so as to not make the allergic person feel like the guilty one? Could allergic travelers be flagged in the system so that precautions can be taken in a respectful manner?
4. Does the airline have plans to limit the number of pets per flight? Will passengers be able to get that info so that we know whether a flight might cause an emergency room visit or subsequent medical problems? (Exposure to animals for me can also create a reaction up to 12 hours later. Even being in a room where a cat was causes me to have an asthma attack. ) There is no worse feeling (other than watching blood spurt from an artery) than being unable to breathe, watching your extremities turn blue.
5. Will the flight attendants relocate pax to other seats, knowing full well, that most people will not want to move? (And, no, don't put me in a middle seat when I had an aisle seat.)

And to the person who said, be prepared for lots of fees on the other airlines, well, one emergency room visit for an asthma attack costs $600+ dollars in my city (a far cry from the $25 bag fee at another airline). Unfortunately, the attitude I see is one of insensitivity to people with animal allergies. And those who do not have them HAVE ABSOLUTELY NO IDEA of the health dangers that exist for people with animal allergies. (They don't "see" the physical problem, so don't believe it exists.) Each day 11 people die from asthma (65% of deaths are women), and asthma is a contributing factor in nearly 7000 deaths a year.

Yes, I agree with Gary Kelly, these are hard times--but for some different reasons as well. I applaud SWA's efforts to hold down costs and not charge for at least the first bag. (I feel sorry for the elderly who must check bags. I have rheumatoid arthritis and have to check my bag.) But, it is also getting harder and harder for travelers to travel without having to put up with more and more discomforts, whether in personal comfort on the plane (sandwiched between two obese people) or the logistics of just making a reservation (ok--it is very easy to do that with SWA) and getting from point A to point B, and the dollar gouging for bags (sort of like buying a car--soon we will have to buy the tires for the car as they won't come with them!).

I am all for a company's earning a profit--they have to to stay in business. But when I see executives making obscene salaries while tacking on fee after fee (SWA--thank God you don't, but I can't help think that the pet policy has been instituted to improve the bottom line at a faster rate), I can't help wondering whether CEOs are now graduating in the bottom half of their MBA classes, as some of the management policies coming out of them would indicate a disconnect with common sense. Notwithstanding cargo-only carriers, if it were not for passengers, the airlines would not be in business.

From my perspective, I question how much SWA thought this through. Can't help think that anyone involved in the decision had animal allergies. I just hope SWA reconsiders the pet policy, and at least lets passengers with allergies know when a flight has pets on board, how many, and what type. I am saddened that I will probably have to find alternate transportation. But my health is my #1 priority.

SWA has been my favorite airline, but with the new PAWS policy, I will not be flying them in the future. Earlier posts from some pet lovers seem to think allergies are not a big deal and point out service animals have been allowed for years. To my knowledge, there is no such thing as a CAT service pet. Most people with pet allergies list cats as the main problem. Until you have had an attack from the dander and experienced the rush to the emergency room and urgency to try to breathe, you may feel differently about airline pet exposure. I would hope SWA at least notifies all passengers of pets aboard and has back of the plane seating restrictions on pet carrying customers. I found their website interesting as it is vague about the number of pets allowed on board. The interesting sentence give them the right to have MORE than 5 pets on board at times. This says to me, if pets owners are willing to pay, there will be room for their pet. It won't matter how many. I cannot imagine the poor flight attendants and pilots having to deal with all the problems this new policy will create. Bad policy in my opinion.

I just want to add that obviously Southwest will pay attention to people that have allergies to pets. If someone is allergic to a service animal then someone gets reaccomodated. The same will happen, i'm sure, if there is a passenger that states they have an allergy to any animal that may be flying with them. For those that are concerned about their allergy they can always call the 1800 number and ask how many pets are listed to fly on a particular flight.. of course that could change at any time but why not be prepared?
I just think it's crazy how concerned people are getting over this.. other carriers have transported pets in the cabin for years without the huge problems that people seem to think will happen now with southwest (dog fights, really? they will not be allowed out of their carriers!!) I just read on the tsa website (which for those that do not know, pertain to ALL airlines)..
This was in their Q&A:
"I have severe allergies to pet dander. How can I be sure that there is no pet dander on my flight?
You will still be exposed to pet dander on every flight, even without any pets in the passenger cabin. This is because most allergens are carried into the cabin on the clothes of other passengers."
If you say you will no longer fly Southwest because of the pets.. good luck finding another airline where you wont have pets in the cabin. So just say you wont fly at all.. because there is no other airline better than Southwest. Way to go Southwest, you make that money!

Honestly, I am surprised. I thought we were trying to win the hearts of business clientele too. I am a ramp agent and can not understand why pet cant be loaded into bin A ? Airline customer can be very difficult as is, now your going to have the flight attendants to deal with the pet issues. As a ramp agent, who is pressured to load approx 120 bags in 20minutes, I just can't see why 1, 2, or maybe 3 small pet carriers in bin A would be an issue.

Just imagine, a true pet lover, is going to attempt to remove that pet from the carrier and pets do have accidents. Also, some customers have true allergies to cats. Oh, boy, I just don't think it's worth the hassel, Gary.

Now, speaking in terms of baggage, I totally agree with the third bag charge. The weight on these bags are getting ridiculous and I am begining to wonder if the company would rather pay out medical claims or charge the customer. MRI's are not cheap, and workers compensation can be a hassel...... These bags are so heavy and have to be stacked so quickly its no wonder why so many hard working good employees are living with injuries.
Our customers provide for our families. I love our customers, but the pet in the cabin, I would really be careful with that one.

Ok Anonymous FA if you work for Southwest maybe it's time you take the buy out. Because if you honestly can't recommend your airline theirs something wrong ....we call it job security. And honestly use spell check. And Michelle..I totally understand allergies, If I come in contact with cat hair I to have to have medication and possibly an epi-pen which I carry with me. But because I have allergies doesn't allow me to dictate the lives of others. I simply have to be prepared, Southwest will do everything possible to keep me and the cat I'm allergic to separated in the aircraft cabin. It's not all about me, and its not all about you. Again people THIS IS NOT A NEW CONCEPT. Every other carrier offers this service.

I have flown for business for the past ten years using Southwest Airlines. Not only do I have allergies to fur, but I do not particularly like the idea of possibly sitting next to a pit bull or doberman pincher. I presume Southwest Airlines does not intend to first determine the dog's history of biting or whether it has had its shots, so it looks like this means I will have to start flying another airline. Many of us use the opportunity to take a nap, which may be difficult with dogs barking, especially when they begin barking at each other. Has anyone actually taken the time to consider that having a dog and a cat on an airplane is a really foolish idea - one does chase the other!?! Who is going to sweep and clean the fur off the seats between flights? Where are the animals going to go to the bathroom - will the flight attendance carry pooper scoopers? This is a joke, right? Let's hope whoever made this decision plans to make lots of money off the animals, because they certainly are going to lose plenty of human customers.

Southwest will soon come to resemble any junky 3rd world bus. Will they allow chickens, goats, pet rats, etc.? Why not? Cats and small dogs are now OK. Another stupid decision by a once great airline being run into the ground by terrible management. And no, it isn't the economic times, it the corporate leadership....same as on Wall St., in our banks, automotive companies, etc.

I'm extremely happy that Southwest is finally going to allow small pets on its flights! I've hated having to fly [other airline] in order to take my cat with me. I'm sorry to those of you with allergies who don't seem to be on a good enough regimen to control them... but having my cat confined in a small carrier and sleeping under a seat is not likely to release as much dander into the cabin as me walking around the aisle in a jacket which has cat hair and dander on it, like most of my clothes, and like I've probably been doing even without a cat on the plane. You can bet Southwest will be seeing many additional tickets from me this year that have been going to other airlines the last several years because of pet policies.

THANK YOU, SOUTHWEST!!!!

PS, given they still serve peanuts on Southwest flights, I'm willing to bet they've got plenty of EpiPens.... but all the same you should know:

"Common causes [of anaphylaxis] include insect bites/stings, food allergies (peanuts and tree nuts are the most common, though not the only), and drug allergies. Pollens and other inhaled allergens rarely cause anaphylaxis."

Emergency medical landings because of pet dander? Give me a break.

I am amazed following this story on different sources to see how people are reacting to this. Most concerned about pet allergies. First off many airlines have been doing this for years with no to no problems. Secondly a pet owner is going to have lots of pet dander already on their clothes. It would be interested to see how much pet dander is on a flight with no pets even on it. Lastly I am sure any airline would be happy to try and make special accommodations (ie have the pet as far away from you on the plane as possible) to make your flight better.

I understand that Southwest has little choice. This makes great business sense. Doesn't add more weight (since it replaces on of the max carry-ons people can have) it doesn't take more room (pet under the seat) and they get $75 per pet. I would rather Southwest do this, than start charging for other silly things like other airlines!

David Brown
http://www.theairlineblog.com

Kudos to SWA for making this change! You have opened up my entire home airport to me - and those that may be flying here for an event I host (cat show).

I must confess, I am amazed at the ignorance of many of the posters on this blog. If you have EVER flown another airline - a pet was probably on the plane. Cat and/or dog dander really isn't that pervasisve. It is amazing how many times someone near me has commented to me -as we left the plane - about cat allergies. They didn't die, heck they didn't even sneeze.

With regard to animal "smells" and such - most folks I know that travel with pets plan ahead. My pets are well-bathed (probably cleaner than me when I travel with them) and I withhold food/water in advance to ensure empty bladder/bowels. I have no cats that require sedation. I have a couple that talk some, but generally go right to sleep once in the air. Just like small infants - takeoff/landing hurts their ears and is something they don't understand. And actually, small dogs tend to be more sensitive than cats. I have had a couple of cats able to push open the zippers on their carriers - but I certainly didn't let them out and was quickly chastised by flight attendants when they let themselves out.

SWA isn't just looking at pet fee income,but a whole segment of the travelling population they have excluded. I show cats - like at least 2 other posters I recognize on this blog. Many of you would be amazed how many of us fly A LOT with our cats - to shows. I flew 14 times roundtrip from May 1, 2008 to April 30, 2009 (the show season). SWA is probably the largest provider in my airport - I couldn't fly them for this purpose. There are cat shows going on all over the country and I can assure you - this is the hottest topic at those events - even ahead of who is winning. SWA has already gained thousands of frequent travelers with this policy.

I did see one comment about the unaccompanied minor policy. I have no idea what those rules are for other airlines - but I can say that I have flow SWA for a total of 3 flights prior to this post - and the first one for 4 hours, with three unaccompanied minors in the row behind me. The flight attendants put them all toghether - BAD IDEA! They were horrible. Parents, if you think your little Johnny cannot misbehave - you are wrong. Well, one was fine, the other 2 were intolerable. Finally, 3 hours into the flight, I came up over my seat and threatened them. Should there be a fee - yes! All I kept thinking is that I was supposed to pay to shove my cat under the seat on other airlines.

I have been on more than one flight with children flying FREE in laps. And more than one where they had a seat and where incorrigible. No one withheld food so they didn't release bowels - or bothered to tell them to sit down & be quiet. People think we should sedate our pets - what about the children screaming for 4 hours straight (different flight/airline than the above) - or the 13 mos. old that crawled into my lap uninvited while mom had a beer - and wet herself!

I do have a concern for people with allergies, but again, the hair/dander on my clothes (that may be there whether or not I brougt a cat) is going to be a more immediate risk than the super clean cat under the seat on the way to compete for major awards. And there are many instances where the presence of an animal on the plane was announced and the only way to accommodate the allergic passengers is to move the pet/owner to first class - so I guess SWA better develop that class next.

Again, thank you SWA - you will see more benefit from this than you realize!

It seems like Southwest is going to the dogs...litter-ally (mis-spelling intentional!)

I'm glad to see Southwest make this change. I am a part of the cat fancy - ie., I show cats at cat shows. While this change is wonderful for us...we are not the majority of people who travel with animals.
There are a lot of individuals who just want to have their animal companion(s) travel with them. Their pet is a part of their family and the idea of leaving them home, boarding them, having to drive to their destination or worse not being able to travel at all is not acceptable.

For those people leaving negative comments...

The size of the carrier that will fit under a seat is relatively small. For an animal to be able to stand up and turn around in the carrier (one of the requirements of Southwest) they will have to be "small" (we're not talking about a german shepherd or even a cocker spanial - unless it's a young puppy). Even some cat fanciers will have a problem if they have a large cat (as the blog on "Jack Bauer" notes).
The people who are going to PAY to have their pet travel with them are not going to be bringing "smelly" animals on board...they will be well cared for, clean, well mannered pets or show animals.
A small, clean pet in a carrier (especially a soft side one with mesh inserts) does not release a lot of pet dander (dander is the cause of allergic pet reactions, not the hair).
I realize that there are some people who are allergic to cat or dog dander. I am allergic to the majority of perfume essences. Yet I still travel. I always have allergy medication with me and I make sure to advise the airline when I make my reservation.
I would suggest that Southwest find a way to ask all passengers when they purchase their ticket if they have ANY allergic issues. Then if they are booked on a flight that also has an animal on board, or someone who is awash in perfume, measures can be taken to decrease the risk to everyone.

Let's be reasonable people...we can work this out

Southwest, I applaud you on your decision.

Shay

I am sure SWA could make money in other ways, Children with peanut allergies should not fly on SWA because its in the air even if they are not served on the flight.
Do you have any idea how many people die with Asthma every year (young and old). Oh yes they are allergiec pets.
I do not have a pet nor can I have a pet in the house and I sure do not want to sit by one. Oh yes if you have a cat in your house, I will not be visiting you.

Children often cry because their ears hurt . If parents are not smat enough not to take their kids when they have a cold or congested do you think they will even think about the pets ears hurting or vomiting. Forgot that does not smell.

I know people that would love to fly SWA but no O2 other airlines allow it, yes they charge for it. Offer fruit or something people that are allergic to wheat and other gains, we would gladly pay for it.

I don't have the disdain for Gary Kelly than some posters on this site do, but I really don't understand this pet action. There is a huge disconnect--SWA has begun to court business passengers and now pet lovers, which other than the cat show people, seem to be diametrically opposed. Pet allergies and the attendant potential problems associated with this pet policy are not inconsequential.

For the minimal income this policy will generate and the great amount of bad will generated and probable loss of significantly more revenue from customers switching from SWA, I think this is an ill conceived and poorly thought out business decision. Where is the concern for all the people allergic to pets, especially cats? Let's see, make a few more people happy and make many more unhappy. This has the potential to become a public relations nightmare.

I agree with Rebecca Lee's earlier posts. And to Brian Lusk, SWA employee, who is trying to support the SWA decision--SWA has had service animals on board and I've seen one in 30 years and why would you want to be like all the other (largely unsuccessful) airlines and carry pets? Southwest is different and has been successful for several reasons--ease of use of the internet site, generally on time flights and few cancellations, the friendly spirit and rewards program among others. Don't add a policy that is going to generate strong opposition and dislike from a large percentage of your customers

Southwest Airlines is often not the lowest fare airlines now, but I love it (up to now). If you need more income, raise fares $1-10--that would be significantly more income than what will be generated by the pets. Maybe SWA should poll their customers and particularly their frequent ones--A List and Companion Award earners. I would think those are the people you don't want to offend.

I sincerely hope that the push back is so strong that SWA will rethink its policy and kill it before SWA does irrepreble harm to itself. I'm an annual 20+ trip flier and flew on SWA in the early 70's in Texas--I hope I don't have to look for another airline.

This is not good at all. What if any accommodations have you made for those of us that are allergic to pets. What about the long flights and the animals using their carrier as a restroom and having to smell that smell for hours on end. What if the pilots are alergic to animals? Who gets kicked of the pilot or the animal? Hope you will have medical staff on board every flight now that this is allowed.
Then the extra money for unaccompanied children! I hope the flight attendants will then be a little more responsible for the children then. I have been on plenty of flights that the kids have not been taken care of and run rapid.
I am not a happy camper with this new flight rules. Not happy at all!

SWA should mirror British Airways handling of pets. 1. They are in heated presurized baggage. 2. They are housed at a BA pet facility before the flight staffed by a Vet and animal lovers who does the loadind and the unloading of animals. 3. It works .I have sent animals back and forth to the UK several times. 4. Forget $75 USD and calculate the real costs. Between the US and UK the cahrge ranges from $150 USD to $350 USD depending on animal needs.

Lastly don't put them in the cabin.

Hooray Southwest Airlines!! First of all, to those who mention allergy concerns...most pets flying are better groomed than most of your children (and I DO have children, so not opposed to those either!) And I know they're probably much better behaved. Our pets will most often travel so quietly that you'll never know they are there, and they don't kick the back of your chair or whine every few minutes about "getting there" or "what they want...". They are concealed in very nice carriers that are not going to allow the dander or hair to affect you, and I doubt that you who complain of the potential problems have given a thought to your over perfumed person, or the extra room you take with the few extra pounds you're carrying lately. Southwest Airlines has always offered the utmost in service and professionalism, and if an unusual problem presented itself with a pet on board I have the confidence they will resolve the unusual problem. Remember, a dislike for animals really doesn't constitute an "allergy", so keep this in mind! And, for the record I am allergic to WHINING, so please keep that to yourself and let everyone's trip be an enjoyable experience. Maybe, just maybe, something you're doing, wearing, exposing others to, etc. 'may' be undesirable too. Some people only have their pets, and if you've see the positive results pets have done in rehabilitating the elderly, ill, depressed, etc., you'd realize this is a GOOD thing!
Be thankful for all that is good on the flight and in your health and well being allows you to be traveling....things could be WORSE! God Bless!

Two things:
You clearly haven't enforced the "no pets" policy well AT ALL. People were sneaking them on ALL THE TIME. So one question is, how can you expect your employees to enforce the "no pets out of the carrier" policy, if they couldn't/wouldn't enforce a "no pets" policy? The airline I work for has taken pets at least as long as I've been working there, and I'm telling you, from a flight attendant's perspective, it's IMPOSSIBLE to enforce; this is one thing it seems that people just won't obey. Even when people ACKNOWLEDGE that they KNOW they're not supposed to remove the pet, they DO. It's under a blanket, in their lap, under a coat, sitting on an empty adjacent seat, taken to the lav, etc., etc., etc. I promise you, they've been doing this on SW for YEARS. Now, when they've PAID a FEE, they will feel as if they've paid to let the pet loose, too, and paid for the privilege to not be told what to do with their pet! You've already got one employee on this site reminding folks that their pets can't "roam." "ROAM"? THEY'RE NOT EVEN SUPPOSED TO BE OUT OF THE CARRIERS, AND YOUR EMPLOYEES ARE TALKING ABOUT NOT LETTING THEM "ROAM." Methinks you have lots and LOTS of training to do.
And yes, the allergy sufferers are really and truly up a creek. Some of them have been flying SW for so long that they are unaware that other airlines have always accepted pets. So rather than chase them to your competitors, you have chased them to the ground. That is why you really don't care about them. They may not spend their flying dollars with you anymore, but they won't be spending them at your competitors either. The cat fanciers are supposed to make up that lost revenue, I GUESS.
I wish every poster on this site who has applauded your new policy will re-post and state that they understand that they cannot take their pets out of carriers at ANYTIME on a flight.
And have you noticed the give-'em-an-inch-they'll-take-a-mile stuff? People who now want to know why on earth they can't bring their rabbit, and why can't they strap their labrador into the seat next to them, if they're willing to buy them a ticket, etc.?
Good luck on this. HAH! It's really too bad that people with bona fide medical conditions can't fly commercially anymore, once your policy is enacted, being as you were the last carrier to (at least officially) forbid pets in cabin.
I'm also still VERY concerned from a safety standpoint. Passengers with pet carriers should be required to sit next to a window, so that in an emergency evacuation their efforts to save their pet will not hamper the evacuation of those sitting near them.

As a dog owner - this is the end of civilizaiton. It's a pleasure smelling a dog on a cross country filght combined with the animal barking all the way, which I have experienced on other flights. Do I get a discount if I am seated next to a loud and smelly animal. What's next, animal only bathrooms. Where is the animal supposed "go" when they have to "go". The only dogs that should and have been allowed are properly trained service animals. Putting an animal on a flight in these conditions boarders on cruel and unsual punishment. If you really need to take your animal - drive.

What is the policy for emergency evacuations (when you use the big slide) and your pet?

Will I be allowed to carry my Bernard with me down the slide or will I have to leave him on the plane as he is considered a "carry on"?

I did pay $75 so I should be able to carry him with me? I'm confused about this issue.

For everyone allergic to animals, something to consider. Everyone who owns pets are already covered with their hair and dander when they get on a plane. Also, the animals are confined in small travel crates, they are not allowed out throughout the entire flight. You will probably be exposed to no more hair and dander than if someone had hugged their cat goodbye before they went on their trip. Plus, every other airline already allows it. Take a Benadryl and have a great flight!

Thank you Southwest!! I'll be flying home after vacation and will be able to bring my friend's furry budd back to her!! She is ecstatic that I'll be able to do this for her all because Southwest is so GREAT!!! Thank you..

"We know from customer and employee feedback that our new 'pet' customers will be a welcomed addition to any flight," said Southwest Airlines Chairman, President and CEO Gary Kelly.

AND EXACTLY WHICH CUSTOMERS WERE ASKED FOR FEEDBACK?

I know as a frequent Southwest flyer, my opinion was never requested - and it would have definitely been in opposition to this new rule. Customer lost, Southwest. What a lousy decision you have all made.

The carrier has to fit under the seat in front of the pasenger -

How big will that carrier be?

*The size of a large purse, maybe a computer case? A hat box (no that's probably too big),

What size animal fits in a carrier that will fit completely under the seat AND the dog or cat must be able to stand up in the carrier AND turn around while standing?

* a lab? (well maybe a weeks old puppy)
* a rottweiler (again, maybe a weeks old puppy - and it's not too tall)
* a Chihuahau (bingo!)
* a Terrier (only the tiniest)
* a Cat? only the average size

The size of the animal is limited, the space for the carrier is unforgiving (remember the life vests are taking up some of this space) - the animals WILL NOT be large.

5 animals per flight, yep only 5........

And btw - fresh air is circulated every 2 minutes.

Folks take the time to really read the information that SW has put out on the subject, new things always seem scary. If it doesn't work or problems crop up they'll address it. Customer service will still be #1 in our Servant's Heart.

Susan
Welcome Aboard

I am very disappointed in the new pet policy. What is next smoking in the cabin is allowed? What is the difference b/w the two. Both are unhealthy to people with allergies. Are you going to take $75 of the price of the person's ticket who has to sit next to a pet? What if the animal goes to the bathroom and the stinch makes people sick to their stomach? I have a hard timing changing my 3 month old daughers diaper, I can't imagine having to smell dog crap on a plane.

If I see someone that has the same flight as I do with a pet, I will be requesting to sit at the other end of the plane or waiting for the next flight.

As some one else said what customers did you ask about the new policy. It wasn't me and I fly Southwest at least once a month.

I'm against the policy change and will not be traveling with Southwest again. I employ 50 employees and we travel often (20 times or more a month) as Business Select travelers. I sent out an email about the policy change and was surprised to see that over half of my employees 39 out of 50 were opposed to this policy change and requested that we find a different way of traveling to our clients. I agree with them.

Again the question must be asked -

What carrier will you choose now that ALL carriers allow animals? Really, if animals are the true reason - I'd like to know which non-animal carrier you will find to serve your domestic flight needs.

To those who have flown on other carrier who've allowed pets for years - how many pets and or problems have you seen?

Mr. Kelly

In the words of Tom Wolfe in his book, The Right Stuff, you and those at SWA have "screwed the pooch" on this decision to allow pets. It's like starting the pro life/abortion debate--you're going to offend half of the people. What were you guys thinking?

I am planning on traveling on SWA with my 2 cats because I am moving cross-country and would rather fly than drive for 3 days straight. However, I am concerned about people with severe cat allergies on my flight, and would like to help avoid an allergic reaction if such a person is on board. I plan to give the cats a bath before the flight, withhold food and water a few hours before to prevent accidents, and grab seats at the back of the plane. I hope Southwest will somehow inform those with severe allergies that there are cats on board so that these people can sit as far away as possible. The last thing I want is to cause someone to have health complications, and I will definitely not be letting the cats out of their carriers.

But some of the people on this board are severely overreacting: dog fights? circus? dogs chasing cats down the aisles? The risk of small children disturbing a flight is much higher than the risk of pets who are not allowed out of their carriers causing a disturbance. And for those of you who say you will not continue to travel with SWA because of this policy, which airline will you switch to? I'm just curious, and honestly just want to know because all other airlines allow pets in the cabin. If someone really wanted to avoid taking a flight with an animal on board, maybe the airline could designate a number of flights that will or will not allow pets, so these people with allergy concerns will be assured there is no danger of pets on their flight? In any case, people, it is not the end of the world; calm down and try to be more willing to make things work for both you and the pet owners.

I must express my dissappointment with the new PAWS policy. Aside from the obvious allergy issues, there is no way Southwest has the time or flight attendant capacity to ensure that each pet carrier brought onboard is leak proof. This will be the next major issue behind allergies. It will only take time for someone's pet to have an accident that seeps into the carpet due to a non-leakproof holder. Voille, the next person to place their carryon under the seat will have a pleasant surprise when they disembark the plane. Also, many cat paws can and do reach through the grates and air holes which can potentially scratch the persons ankles in front of them. I applaud all the pet owners who are conscience about having a correct carrier, having your animal treated for fleas, bath them regularly etc...However, Southwest caters to a lower cost passenger and therefore you will find many of those who don't believe the rules pertain to them as well as many who won't even read the rules. We witnessed it before the new PAWS policy when people snuck their pets onboard and we will certainly see it after the new policy goes into effect. Fleas are another huge problem, once in the carpet, the only way to stop a flee infestation is to chemically treat the aircraft. So now you will have added chemicals on your flights to breath. Additionally, some people are allergic to fleas and yes they do bite humans. Lastly, do I really want to listen to barking dogs or meowing cats while onboard. Yes, some pets will be perfectly behaved, however, this will not always be the case. If SWA feels they must implement this policy, they should restrict these passengers to the last row of the aircraft which will alleviate many potential problems such as allergies, pet accidents and pet noise.

Airlines should be for carrying people to and from destinations. Pet owners can use a variety of other modes of transportation to bring a pet. I am saddened by the fact that Southwest believes the revenue generated by their new pet policy is more important than the passengers who have made their carrier a success. Southwest HAD poised themselves to be carrier of choice among business travellers. That may be changing soon and the revenue generated from your last minute bookers aka business travellers will be lost to those who book ahead of time to take their pets.

In closing, I have to laugh at something every kid has heard growing up....if so & so jumped off a bridge would you? Just because all the other carriers are allowing pets doesn't mean you must. Perhaps you aquired passengers because of this fact and not in spite of it.

...The proud owner of 6 dogs and cats.

Yvonne noted in her comment on 5.29.08 that there are no Service Cats to disabled people...
I beg to differ.

Cats are and have been used as Service Animals for quite some time...

One of the many ways in which they are used is to detect seizures and anxiety attacks - before they happen.

I know of several people who have assistive cats. One in particular comes to mind...The person who owns this cat suffers from severe anxiety attacks (that can develop into seizures) - so I do mean severe. In this case the cat travels with her owner everywhere. When the cat senses an attack or seizure coming on she has been trained to signal her owner in several different ways...and she keeps it up until she has her owners attention. This has kept her owner from ending up in the hospital or worse numerous times.

While it is not directly related to this thread...there are numerous animals other than dogs and cats that are trained to be assistive animals....miniature horses are now leading blind people, monkeys are helping people with physical disabilities.......

Shay

I am a long-time SW customer who's allergic to cats, regardless of size. I live without pets, have never had the need to take drugs for this (and no, Benadryl or Claritin don't cut it-to those who just want us to pop pills and take shots) and do not plan to do so. I avoid the homes of those who own cats. At best, if I have to go to such place, I may last one hour before allergies act up (that's when home is clean, otherwise it's immediate). Basically, once my cat allergy starts (watery eyes, sneezing/sniffles and the feeling of hair going through nose and throat {oh yes, that's a disgusting feeling-hate this most]), even when I leave the area that triggered it, I will still have it last the rest of the day. Nothing like being in an enclosed cabin for at least 2 hours in this environment (my typical flights are at least this long).

I'm ok with dogs, other than the dog smell. Cats are cute, but can't be around them at all based on what I described above. I suggest that this new pet policy be reconsidered. Thanks.

Great news. I don't often fly with my pets but it's nice to have the option. To the hypochondriacs with horrible over exaggerated allergies. Do you go outside often? Perhaps we should round up all the squirrels and chipmunks and other animals so you won't have a reaction and of course planting flowers should be made illegal too. Or perhaps you can all seal yourselves in plastic bubbles the rest of us won't have to listen to your annoying self centered babble anymore. If its really "THAT" big of an issue just fly on another carrier that does not allow pets.

For those that think that allergy sufferers are just hypchondriacs.......please go visit the Allergy and Asthma Foundation's website at www.aafa.org. This is a paragraph taken directly from their website:

"Reactions to cat and dog allergens that land on the membranes that line eyes and nose include swelling and itching of the membranes, stuffy nose and inflamed eyes. A pet scratch or lick can cause the skin area to become red.

If allergen levels are low or sensitivity is minor, symptoms may not appear until after several days of contact with the pet.

Many airborne particles are small enough to get into the lungs. When inhaled, the allergens combine with antibodies. This can cause severe breathing problems—coughing, wheezing and shortness of breath—in highly sensitive people within 15 to 30 minutes. Sometimes highly sensitive people also get an intense rash on the face, neck and upper chest.

For about 20 percent to 30 percent of people with asthma, cat contact can trigger a severe asthma attack. Cat allergies also can lead to chronic asthma."

Honestly....for someone that has allergies to pet dander, being stuck on a plane with a cat or dog for hours really doesn't sound like fun, especially when anti-histamines don't always work to stop the reaction. It is pretty sad when the health of another human being is trumped by someone wanting to bring fluffy or fido with them on vacation. If Southwest can eliminate peanuts from a flight when a person is allergic, I find it a bit disheartening that they have (as of yet) no way of restricting pets when others are allergic.

I'm so glad that Southwest now allows small pets . One of the reasons I selected a very small dog to recently join my family was so that I could have the option to bring him along on travels as needed. Thank you Southwest for offering this service!

Bravo to SWA for FINALLY allowing pets! I have not flown SWA for years because of their no-pet policy. I have always had an issue, though, with *all* the airlines charging a fee for the pet. My extremely well-behaved, QUIET, clean, dachshund is in a bag that is placed under the seat - JUST LIKE ANY OTHER PIECE OF CARRY-ON ITEM such as a computer or tote. No one has to pay $75 to carry on their purse or their computer. And the attendants have to do nothing. She also weighs less than many carry-on bags, so she's not adding weight to the flight.

She is FAR better behaved than 90% of the kids that fly. She doesn't cry or scream (or even bark). She doesn't kick anyone's seat. She doesn't throw things or run up and down the aisle. No one knows she's there except me -- not even the person seated next to me.

In all my years of flying with a pet (and it's been many) on *other* airlines, I have not once seen or heard a pet be a problem with noise, aggressiveness or elimination. The same cannot be said for kids (or some adults for that matter).

If there comes a time when the dog I have is not good at traveling in a carrier, I will make other arrangements. Most people who travel with their pet do so because the pet is OK with it. We don't want to put them through something that is going to cause them stress.

As for those with allergies, I'm sorry for your situation. Some people's respiratory systems are compromised by strong aftershave, perfume, or hairspray. Should there be a rule that you cannot wear any scented products while flying? Someone earlier posted that you need to take responsibility for yourself. The airlines cannot possibly make the aircraft free of all irritants. What do you do for yourself when you are out in the rest of world? If you know you may be in a place that could cause a reaction, prepare for it -- even if that means you have to wear a mask to protect yourself for those couple of hours. A diabetic has to take precautions and prepare for travel (food, insulin). It's about taking responsibility for your own body's health issues and not expect everyone around you to adapt to your individual situation.

Your policy makes no mention of how you are going to protect frequent travelers ( an A-lister from the begining and fly regularly) like myself who have SEVERE allergies to cats and dogs. I've already become ill on another airline when someone sitting behind me brought a cat on-board and placed it under my seat on a cross-county flight without notice. Those with my condition already suffer from not being able to go to friends and families homes for extended periods becuase of these allergies. Now I am faced with having to deal with these issues on your flights as well. I'm not against people who love pets taking them along, but their love should not impact my health so Southwest can make a few bucks.

Southwest needs to annouce to travelers when pets are on-board and ask pet owners to move away from people with allergies (why should we give up a favorite seat to accomodate a pet?). Also, it's not just the pets themselves. The dander from these pets will remain behind on your planes and can cause problems for severe sufferers long after the pet is gone. Please at a minimum, restrict pets to a certain known set of rows (in the back of the plane) so people like me can avoid those areas.

After many years of being a loyal passenger of Southwest, I would hate to have to switch airlines because you prefer pets over people like me.

Please reconsider your policy of allowing pets without a health certificate - that appears to violate some USDA policies - also a pet that makes someone ill and shouldn't have been allowed on a plane at all sounds like grounds for an expensive lawsuit.

GOOD JOB Southwest!! I think there are a lot of people that want other people to change their lives for them. I am glad I can take my pets on your flights. I have always been respectful of others and keep my pet in the carrier. Now its time for the Allergy sufferers to take their medication like they are supposed too.

Again AWESOME job.

Thank you, SouthWest!!! We are semi-weekly fliers who had just decided to switch to AirTran because of their pet policy. I was researching rates and found this post. We love SW and would be happy to stay.
(But, wow. Looks like the Anonymous pet hater was pretty busy here. Seriously. Take an allergy pill already. It may help clear your head so that you can make up more pet horror stories.)

Congratulations on the change in your on board pet policy. I have flown for years, transporting and hand delivering my Yorkie babies to their new homes. I have had to fly every other airline in the sky, because they would allow the pets in the cabin. I have NEVER been aware of a single passenger on any flight where I accompanied a puppy, or have been on a flight where someone else had a pet in the cabin, having a "death defying" allergic reaction to the animal's presence on board. I am absolutely thrilled that I can now fly my FAVORITE airline, from the airport within 5 miles of my home, all across America, NON STOP! (I have always HATED those 2-4 hour layovers in Atlanta!) People with allergies exist in the world with other people and are exposed to all types of allergies from fellow passengers! I am terribly sensitive to some perfumes, even fabric softners on people's clothes. I take allergy meds when I am going to be around other people, especially in close quarters! I suspect other people with allergies do likewise. If you are seated on a plane with someone next to you that has offensive perfume, or a pet and you are having allergy issues, simply ask to be moved. This allergy issue has not been a problem on the other airlines....it wont be an issue for Southwest either! And you are going to see a substantial increase in revenue, I can assure you! Breeders everywhere will be taking advantage of this service, and hand deliver their puppies in person!

Thank you for PAWS! It's about time.

Thank you Southwest for the PAWS program. It has always been a concern for all of us having to ship our pets in the cargo hold. This is wonderful and I am so delighted that you have made this possible. Southwest is the way to go !!

I am not in favor of pets in the cabin and I have a pet. I just imagine lots of noise, potential odors, and several people with allergy reactions.

To all the whining and complaining people...get a grip...Every single other airline has been allowing people to transport animals on board for some time now. If you don't like the new policy, don't fly Southwest. What you could do is take some freakin allergy medicine to prevent any problems. Some people will find ANYTHING to complain about. These are the same people who bath themselves in perfume and bring tuna sandwiches on board to eat.
I'm curious what these people are going to do who are saying that they will not fly now on Southwest and are going to book on another airline. You mean "another airline" that also allows you to bring pets on board?

This is great news! We've never flown SouthWest before because of the no pets policy, but that will change now. Our pets love to travel with us. I understand the allergy issue, I have allergies myself, but I would just advise you to take your allergy medication before you fly. Even before SouthWest allowed pets, you were exposed to dander as per the FAA, "You will still be exposed to pet dander on every flight, even without any pets in the passenger cabin. This is because most allergens are carried into the cabin on the clothes of other passengers." We have 2 maltese, they don't shed and cause the least amount of allergies, but I'm willing to put up with other pets who do shed because I understand people's need to have their pets with them. Maybe you don't realize, but the FAA has always required ALL airlines to allow service animals, including SouthWest. If people want to take their small pets onboard and pay a fee, assume those pets are cared for well, and they don't have fleas etc., and won't necessarily pee or bite you. Pets gets stressed when they smell fear or anger, they'll be better behaved if you are.

There are so many people living with allergies of all kinds that businesses cannot simply cater to everyone. Think about how many people are deathly-allergic to peanuts, but we still make most candy (even without peanuts in the ingredients) in factories where peanuts are used. People with allergies always have to be very careful and it's not something they are new to. Pet dander allergies are very difficult to avoid because you never know who has a pet at home or whether or not your going to be around an animal in a public area.

For many people, pet-related allergies can be controlled by allergy medications. For those with severe reactions, however, this shouldn't be new to them. Those people should be generally always aware of the possibility of service animals on board a plane and would probably take the appropriate steps to ensure their health.

If you are allergic to peanuts you don't get mad at M&M Mars for making Milky Ways in the same factory as Snickers - you don't eat them, because it's not safe for you. The air on planes is circulated so if any number of people on the plane have pets at home, you're in danger. If you have allergies it is YOUR responsibility to ensure your own health.

To Joe, posted 5/29/09:

NOTHING is worse than 2nd - hand smoke. 2nd-hand smoke KILLS PEOPLE. Pet odors can be unpleasant, for sure, but THEY DO NOT CAUSE CANCER, COPD, EMPHESYMA, or other serious, fatal diseases for which there is no cure, like tobacco smoke does. And pet odors are not radioactive, either - unlike tobacco products. (Cigarettes do contain a small amount of radioactivity - this is what causes the lung cancer after many years of smoking or being around 2nd-hand smoke, folks.)

And to the poster who thinks that every animal that ever gets on a plane will have an accident, even on short flights - that simply IS NOT TRUE. Housebroken pets often go more than 8 hours every day without relieving themselves in the house. They wait until their owners get home & take them out. Animals typically do not like to relieve themselves in small spaces. My flight will be 2 1/2 hours, and I am very confident that my little service dog will not have an accident. She will also be clean - not smelly as many posters (haters) are alleging. How about babies on flights with smelly diapers? You know, the bathrooms on flights typically don't smell that good either - why don't you guys complain about that?

True, no one asks to have allergies - but I never asked for my disability, either. No one does - so please remember that, those of you who would hassle people with service dogs. There are MANY kinds of disabilities besides the ones you can see, and a service dog does not have to be a large breed to help its owner. Small dogs like mine are legitimate service animals. And medical and psychological disabilities are legitimate too, and if an animal helps these people, then let them fly.

To all those "B------ing" about Allergies & such - I am SEVERELY Allergic & Asthmatic, But I also LOVE animals. By the way - I DESPISE CHILDREN, YET I - and other very sick & sometimes very OLD people are FORCED to deal with people's BRATS on airlines EVERY SINGLE DAY!! My pet doesn't SCREAM, CRY, KICK THE BACK OF ANYONE's SEAT, RUN UP & DOWN THE AISLES, etc!! And as far as your health problems, most airlines give me a hard time about my Medical Equipment I have to fly w/ all the time too - so why should YOU be anymore important (& your health problems) than ME! I have rights too and so do others who fly. I'd rather deal with 10 dogs or cats on a flight than 1 Child!! As far as I am concerned, children WITH OR WITHOUT PARENTS should pay DOUBLE what any adult does. They're absolute MONSTERS! and no one should have to PUT UP WITH THEM for what you pay nowadays to fly!

You people are morons. OMG my allergies, we as a nation should be ashamed. We have allergies for this, allergies for that, excuses why we are fat, excuses, excuses, excuses. I am sure many of you who complain about pet allergies are smokers ... ever think you pollute the air every single day?

They allow dogs/cats. Take your meds before you fly. Stop looking for every single excuse in the world, this is why America has fallen. We have EXCUSES and stupid people like the ones on this board who complain and want to be coddled. Grow up, be an adult. Pets are apart of people in this country. They offer more companionship and in many cases (like this board) more intelligence then many Americans.

We do not need to hear everyone wine, fly a carrier that does not allow pets if you want to be pampered. Better yet - drive ... that way not one allergy could hit you OH WAIT...what if you drive through a pollen field. Maybe you could sue the county for having pollen?!

Some of you people need to get a grip and wake the hell up!

One note I forgot to post on my last post: Not only should the airlines hose with water each pet before boarding, but also should do same to owner accompanying pet. This may be only somewhat helpful to passengers who have only a mild allergy, but something is better than nothing. Frequent bathing of one's pet has been known to alleviate some of the dander. Thank you.

People, please stop being so dramatic. I am an animal lover, also I have a severe allergy to cats. I plan on flying with my little dog on my next flight. Now if someone is allergic to dogs, I'd be happy to move to the back of the plane for example. Also if I am on a flight and I am near a cat, I would ask that we be separated. No need to be rude or make a scene. I'll be bringing my benedryl just in case there are cats on board. I don't go anywhere without it. Honestly if you are that allergic to something then YOU are an idiot for not carrying benedryl or an epi pen. SW is not a bunch of idiots for allowing pets. Why should THEY be responsible to have pet free flights and lose money, when all the other airlines do so. I hope that all those people who are going to stop flying Southwest enjoy those airlines consistently being delayed and losing bags. And from experience, enjoy those flight attendants being so "friendly" (uhh rude). And please also enjoy paying to pack your bags. And lastly, enjoy those planes that could have a dog or cat on board because they all allow pets :) And to think you'll pay more for your ticket, pay to check your bags, have them lose your bag probably and do nothing (uh US Airways), and you'll still stop breathing mid air because you are THAT allergic to animals and are stupid enough to not bring your meds. Seriously people get a life. I will enjoy a flight without complainers such as yourselves if you choose to fly elsewhere.

Thank you Southwest for PAWS. After reading the posts, I certainly have a different empathy for the naysayers (particularly the allergy sufferers) - and will make sure I follow all the rules regarding keeping pet in cage, etc. I too was faced with the dilemma of having to forego travel on my favorite airline (that would be Southwest) in favor of another so that I could take my new little puppy. Glad I can have the best of both worlds now.

Thanks so much for the change in allowing pets. We have a 3 lb yorkie. Recently, we attended our son's wedding in Florida and had to drive 10 hours because your airline did not allow pets at that time. You were the only airline who didn't! However, the cost should be 75.00 round trip. He can stay in a carry on bag on my lap. But, its great news.

Is there a charge for passengers using buddy passes? Please advise.

Thanks again

I belong to an organized national bird club that holds bird shows in most of the 48 mainland states. We enjoy taking our show Budgerigars to other locations and entering them in competition, will we be allowed to bring Budgerigars(small parakeets) in a kennel that will fit under the seat in front of us?

Thanks, Southwest, for the new pet policy. And, yes, I "get" that some people have allergies. I live in the Ohio valley and, as anyone who has ever been here knows, airborne allergens are pervasive throughout most of the year. I've always found the atmosphere during a flight --even on carriers which have allowed carry on pets virtually forever -- to be much "cleaner", allergen-wise, than even the sweet fresh air outside. I strongly suspect that most--but not all--of the hypercritical, panic infused comments criticizing the P.A.W.S. policy are, indeed, animal haters who are too ashamed to admit to it. My experience has taught me to ALWAYS be very wary of someone who intensely dislikes animals. They probably don't care much for you--or anyone else--either.

Southwest, you REALLY do listen to your customers! Last year I wrote to you about your pet policy (I fly to Florida with my cat often and couldn't fly you all winter). You responded that you were reviewing your pet policy -- and you meant it! THANK YOU! THANK YOU!

And to the woman (listed above) who wrote about allergies... please tell her to read the FAA guidelines. Sharing an airplane cabin does not cause allergic reactions to pet dander. Most likely, the allergen (dander) is carried on passengers' clothing from holding their pets at home! That cannot be avoided anywhere in public, and is partly why traveling pets are restricted to carriers. In all of the years I've been flying where there are animals on board, I have never heard as much as a sneeze from a fellow passenger.

For those of us who must travel with our small pets, I commend you on your accommodating us. You will see us a lot this winter, and we will remain loyal Southwest customers.

I just flew with my little dachshund roundtrip all the way from Seattle to Baltimore. It was an all day flight and my 4 month old pup did just fine! He didn't make a peep. Most people were so nice often asking how my dog was when passing by to use the bathroom or what not. I gave the dog benedryl prior to the flight as the vet suggested and he slept. Imagine this, no one had an inflight allergy attack and most people didn't even know he was on board unless they'd seen me sitting in the boarding area with him. He remained in his crate during the flights. My husband is in the military and I live 3000 miles away from my family. We make many sacrifices being apart from family and I was so happy I was able to bring my pup home while he is still a puppy and show him to my family, while still flying my favorite airline.
You people who have so rudely complained saying that even an epi pen doesn't help- well you shouldn't even leave your house, much less fly if its that bad- pet dander is everywhere... get a life!
Thanks Southwest :)

i am so excited for the new pet policy. i have had to fly other airlines because of this. my dog is small and sleeps the entire flight...way less noise and mess than all of the kids screaming and throwing food.

Wow!
I can not believe how intensely some people hate pets. My question to all of you is, what do the people with allergies do when they go to the park or the supermarket or a restaurant or anywhere and there is a cat or a dog? You guys are making it sound like you are going to die at the sight of an animal? And if you REALLY were that sensitive then YOU and only YOU alone would have the responsibility of carrying and administering your anti-allergy medicine.
For God Sakes people think of how dramatic and ridiculous you are sounding. What in the the world is the matter with you?
I mean if the rest of us have to withstand a bunch of brats kicking at our seats, screaming, running, throwing up, crapping in the airplane, you guys really can not handle a MEOW or two?
And lets not even only isolate the kids what about the snoring with bad breath customers? Or the customers that will just not shut up or stop knuckling you?

Calm down and take a breather. If this new pet policy really bothers you that much then learn how to fly and buy your own stupid airplane.

THANK YOU VERY MUCH!

Thank you SW for your new pet policy. It is wonderful to have the choice of bringing my two small dogs on vacation with us for now on. My husband uses SW all the time...roughly 3-4 times a week for business, so this new policy will allow for me to travel with him a lot more now and not be just another bored housewife because I don't won't to kennel my dogs while I'm away. And for all of you complaining about animals, I know people that are allergic to animals and they don't have a problem unless the animal is rubbing up against them...so people, please. Do you stay away from public places because people walk their dogs? Do you avoid all friends with animals because they might have pet hair on them? I know some companies that let you bring your animal to work with you in your cubicle. I just love that you guys state that SW is putting animals over humans, but I can say that you are now putting my needs first...this policy is not so that the "animal" can fly, it's in place for the people with animals to be able to fly. I appreciate that they are now including me in the ability to fly whenever I want.

SW is an AWESOME airline and you people griping know that....so please just give it a chance before you blow your top and storm off to another airline (which most will have pets too, soooooo...........)....funny, I haven't heard of any allergy emergencies from the other airlines that allow pets....hummmm, maybe because it's not as bad as you might think....

I recently came across your blog and have been reading along. I thought I would leave my first comment. I don't know what to say except that I have enjoyed reading. Nice blog. I will keep visiting this blog very often.

Betty

http://dogfurniture.info

For years I have had to suffer a screaming ill mannered, ill behaved human children and parents who refuse to do anything about it. Airlines don't charge passengers who want to seat their child on their laps. I find this offensive. Smells??? What about the children who defecate and urinate during the flight? Nobody seems to have an issue with a parent changing a dirty diaper mid flight and the possibility of airborne fecal matter floating throughout the cabin.

So before you start to complain about how you'll suffer from pet dander or diseases, which a person of average intelligence knows, cannot be passed to humans by a properly vaccinated pet, take a look at that kid sitting in the next row who is quite possibly an incubator of viral infection.

Kudos to SWA for the PAWS program. I applaud you.

I agree with all of you that think this new pet policy STINKS. I am a parent with a child with severe pet allergies (among others). My child already takes enough daily medication that the insinuation that he just take "a pill" is absolutely crazy!. I hate that Southwest does give a higher priority and consideration to an animal than a human being. When I did contact Southwest, I was told that the cabin air is filtered through HEPA filters and my son is at more risk when seated next to a person who has a pet than having a pet on this airline. I am not sure who he thinks he was kidding!! There is a great difference between passing a person who owns a pet and being in a confined cabin for hours with a pet.

To all of you who indicate that you have allergies, but have a pet - then your allergies are not severe!! I love animals and always have had animals in my home until my son was born and found out he was so ill due to allergies. We have been through testing on multiple occasions and have been through surgery three times now. Anyone who sits next to us will not be aware that my child is having an allergy attack until it is too late. His sinus passages will close down due to swelling and then breathing will be difficult. He will not sneeze - his eyes will not water and turn red. We will be making a trip to the ER upon landing. Please remember that a pet is a pet. Airlines have allowed pets on board in a pressurized cabin below the passenger cabin for years.

And to all of you that indicate that those who are complaining should "get over it" and "lighten up", please understand that SouthWest changed their policy because the pet owners COMPLAINED and WHINED about not being allowed to fly with their pets.

I suggested to them the idea of pet-free flights. I am very willing to adjust my flight time to early morning when the planes are clean to travel with my son to keep him safe. I also loved the suggestion that certain planes be designated "Pet Planes". I am not sure why Southwest is unwilling to accommodate all of us.

I hope that in the near future all of can be accommodated to our satisfaction.

Cathy Elizondo

I was elated to hear about Southwest's new policy for small pets. I had wanted to travel with my dog, but am a loyal Southwest customer and previously it would have been impossible. To know that it's now possible to fly with him is wonderful. My only question is to the exact specifications of the pet carrier, though I'm sure I'll be able to find that information.

I'm amazed at people that think pets are the only thing that cause allergies.

I have a SEVERE peanut allergy and have had issues with southwest's peanut serving policy for a decade now. I have anaphylaxis and could die if I were to consume peanuts and even have severe allergies to peanut dust.

So to all of those that are concerned solely about pet allergies, southwest is one of the few airlines that still consistently serves peanuts and yet is still a cheaper option than many, especially in Texas. Pets are NOT the only allergen on board. I think its great that pets can fly. Now someone else can feel my pain with the allergies that Southwest does nothing to help.

Thank you, Southwest! I am so looking forward to being able to take my 2 very small Yorkies (3.7 lbs. and 5 lbs.) on trips with us. Both fit into one carrier. We have driven a few times instead of flying Southwest so we could take the pups with us. And the additional charge for unaccompanied minors is certainly fair! I have seen flight attendants have to spend quite a bit of time with them on various flights.

We love Southwest (our favorite airline!) and will continue to fly with you whenever we possibly can get to our destination on your airline!

SWA if you really want to make a change, why don't you offer flights that cater to pets and their owners only. That would make pet owners happy and those of us who have allergies/do not want to be bothered by someone's pet in an enclosed environment such as a plane. This policy change remains me of when others were forced to inhale cigarette smoke on planes back in the day due to the blatant disregard for their fellow HUMAN being. Just because someone enjoys their pet does not mean others have to enjoy or be forced to be around another person's pet, especially at an expense to them. Pets should be kept at home or in a kennel facility not traveling in an open area on an airplane with others. If pet owners want to travel with their pets, pets should continue to travel in the cargo area or some other mode of transportation.

AGAIN, I SUGGEST SWA CONSIDER A FLIGHTS FOR PETS AND THEIR OWNERS (now that a market for you). AS MENTIONED BEFORE, IS SWA REALLY READY FOR ANY POSSIBLE LITIGATION THIS CHANGE COULD COST YOU?

I can't believe SWA is persisting with this policy—and promoting it—in view of the many negative concerns and comments posted by your customers since its inception. Aren't your attorneys verifying what the majority of your customers are telling you with regard to health and liability issues? Is it good business practice to cater to a specialized customer segment and in doing so to alienate your much larger customer base?

To all the people who are like, "I will fly a different airline!": You guys are idiotic. As Mr. Lusk stated, almost every other airline allows pets on board. Seriously, 5 pets per plane flight and you are going to have a fit? The chances are that there won't even be 5 pets per flight. It's not like everyone who has a pet is suddenly going to go, "YES! Time to take my dog out and explore the world! Woohoo!!!!" Most pet owners only want to take their pet on a plane in necessary circumstances. Yes, there are the pet owners who are absolutely crazy and want to let their dog/cat run wild, but these owners are few and far between. Most owners want to keep their pet safe and just get to their destination and GTFO. So seriously, stop whining.

my dog is way better than your kid..and better behaved