Southwest now has four aircraft up and running with Wi-Fi service—and so far, the testing is going really well. Southwest has operated the service on more than 500 flights and more than 9,000 Customers have logged on. Folks are utilizing Wi-Fi for anything from e-mail to surfing the net to Facebook and the feedback so far has been great. Comments we are hearing from Customers are that the service is fast and they’re pleased with the quality of streaming media.
Our service provider, Row 44, is entering the final stages of securing permanent FCC licensing which is obviously important for Southwest Airlines! We're excited about the possibility of offering Wi-Fi for our Customers and will continue to survey those using the service through the spring. Let us know if you've used the service, and tell us what you think! (For you airline geeks out there who want to see if you might be flying these planes, here are the tail numbers of the Wi-Fi equipped planes: N901WN, N902WN, N906WN, and N907WN.)
Comments
What an awesome luxury to be added on to your flights. You might have told us in the past, but I have one question for you... What's the cost for the WIFI?
Is it possible to find out our tail number of a flight before the flight? I'll be flying SWA later this month and would love to know before I'm boarding the plane.
Thanks.
Please, please, please continue to roll this out. I've been flying WN more and more lately and while I like the product, wifi would be the icing on the cake.
Oh, wait, in-seat power for laptops would not be too bad, either....
Awesome! Southwest rocks...love the fact that I can set my watch by SWA and you get it done almost without fail...curious here but I assume there is no additional cost for the WiFi service...the answer being no fees on most things...thanks again!
SWEET!!!!
I think this is great but I hope yall dont go too far and let people use cell phones because that would destroy the peace on the flight and it would bother a lot of people. Good job on what you are doing now though.
I'm already a huge SW fan...this is more icing on the cake! :-)
Yea! You are the best airline --- EVER!
Would it be possible for @SouthwestAir to tweet each morning a list of flights that will be WiFi enabled? I've noticed that @AlaskaAir (which is also using row44) provides that info.
Chase,
It is in an experimental stage right now so there is no cost at this time.
Scott,
Unless you are an employee, not at this time.
Jeffery,
Too much weight and it would require a lot of retrofitting.
Steveharrison,
See the response to Chase.
Megan,
No need to worry about that. Skype is not allowed.
Roger and anonymous,
Thanks we try our best everyday :-)
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