This week’s episode of Red Belly Radio is about two people flying from Chicago to Nashville. They were not traveling together, nor did they know each other. Roy Harris, a Southwest Airlines Customer would meet Rachael Jacobs, a Southwest Airlines off-duty flight attendant in the gate area. A typical introduction between two people might go something like “Rachael this is Roy, Roy, this is Rachael.” Well, their introduction was anything but typical.
I don’t want to spoil the ending for you, but something serious happened, and a lifelong bond was formed. Listen to this episode of Red Belly Radio to hear the same story told from two very different perspectives.
Comments
What a great story of the faithfulness of our God!
Rachael is THE Spirit of Southwest! I've known her for a couple of years now through our Culture Committee and had the thrill of working with her recently. Her 'take charge' personality combined with her compassion for others makes a great fit for SWA. She is active in work and community and we are all the better for knowing her.
My name is Tim Campbell. Roy Harris has been one of my best friends for 20 years now. I performed his wedding. I just wanted to thank Southwest Airlines and particularily Rachael Jacobs for going above and beyond the call of duty. Southwest treats people like people. And the way I understand it, without such compassion, my friend would not be with us now. Now more than ever, I will fly Southwest.