As you may now know, Southwest bucked the in-flight WiFi trend when it chose Row 44’s satellite solution over the air-to-ground service selected by several of our competitors. Choosing this cutting-edge technology meant a delay in installation but, in doing so, we are in complete control over the Customer Experience and able to provide a robust service at a great value.
Today, we are pleased to announce that we are officially in the process of installing WiFi on our fleet! As of this post, we have 13 activated aircraft and we are adding more aircraft every week. By the end of this year, we plan to have more than 60 WiFi planes crisscrossing the Southwest system!
We will have more exciting WiFi announcements coming in the fourth quarter including pricing and the unveiling of a newly designed portal that all WiFi Customers will be able to access free of charge
Comments
Great... Man... hope I'm on one of those planes... let me know... Flying Houston to New Orleans + back this weekend... Houston to San Diego + back Tuesday, Houston to NY Oct 4th... I'd love to get some work done!
Looking forward to it... didn't like the air to ground on American... kinda spotty
Just another reason to love flying SWA!
So then at this rate estimated completion...2015...yawn
This is great and hope you can get a way of getting 110w on the plane so we can plug in our laptops also...........
Free Wi-Fi portal is good, except, all you can do is browse the SW website and look at the map with the little plane of where you are....Delta has had Wi-Fi for a while...4.00 for a short flight, then gets more expensive the more time you're on. I think cross country was $9-$14 which wasn't too bad.
I thank that is so wonderful that you guys are building WiFi on all of the plans we as customers do need that
I think this is a great idea in theory. When I was informed on a recent flight (last week) that I was to be flying on a Wi-Fi plane I was very excited (I travel with an iPad). Unfortunately, I was disappointed to find that no announcement was made to the contrary, no one on the flight knew anything about the wi-fi and it wasn't available after all. The email said it would be available for a nominal fee, the gate agent said they thought it was free.
I think some education needs to happen with your staff.
I am flying via Southwest this Saturday - Houston to Boston. Any chance that MY flight has the new WIFI?
Thanks!
Free of charge.. This is why you guys are number 1.... Keep it up!! The only way to fly is southwest!
Sick! I love you Southwest!
Post new comment