Of all our bloggers, I am probably the oldest, but I don’t feel my age. I was born in 1952, just a couple of blocks from the Santa Fe Railway’s main transcontinental line in Clovis, New Mexico to an airline father, so transportation (planes and trains) got in my blood at an early age. As a child, my fondest memories are spending days at work with my dad on the ramp in Amarillo, Texas and on the old observation deck at Dallas Love Field. After graduating from Southern Methodist University in Dallas as a journalism major, I got my first airline job with Delta in 1976. During my time at Delta, I worked at Dallas/Fort Worth (during three separate occasions), Detroit, Oakland, Atlanta (at the old terminal), Portland, Oregon, Paris Orly, and Dayton, Ohio. My 18½ years with Delta were split between ramp/operations and ticket counter/gates.

I joined Southwest (thankfully!) in 1995, as a Reservations Sales Agent, but most of the time I have been in the communications group in the Executive Office. I correspond with our Customers on a wide variety of topics, but I also get to work on different projects like this blog. My duties also include proofing press releases, departmental newsletters, and proofing our Employee magazine, LUVLines. In addition, I am a freelance author for Airways magazine. (Yeah, transportation really is in my blood.)