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I have been a long time Loyal SWA passenger,I just heard about your latest fee plan.
I think that is very unfair to change the check -in process.
You claim to have no HIDDEN FEES what do you call charging 10$$ for early check-in.
Southwest is changing and not for the better. Your airline is starting to become like all the other Airlines.
Stick To low cost airfares,no frills traveling, this is what made your airlines succsessful
I am a business travel who flies almost every week on Southwest, I have driven 3or 4 hours out of my way to fly SWA ,just because you don't service the cities I need to fly to.
Don't make too many changes,LOYAL Customers may look elsewhere for their travel needs.
Once again, Southwest Airlines is introducing a new product to make traveling a little easier for our Customers. Many of you have told us how important it is to get an early boarding position so you can find that coveted seat without having to watch the clock for your 24-hour window to check in. Today, I am excited to introduce EarlyBird Check-in - one more way Southwest is providing conv

Categories: Flying, Under the hood

Posted by: Kevin Kleist | Sep 03, 2009 at 12:26 pm |