Nuts About Southwest

In my last WiFi post, I promised that we would reveal the remaining details, including the price, in late October.

Today, I am pleased to announce that, after many months of price tests, Customer surveys, and industry observations, we are revealing a special introductory flat rate of $5!

As you may now know, Southwest bucked the in-flight WiFi trend when it chose Row 44’s satellite solution over the air-to-ground service selected by several of our competitors. Choosing this cutting-edge technology meant a delay in installation but, in doing so, we are in complete control over the Customer Experience and able to provide a robust service at a great value.

Hello everyone!  You probably saw the title of this blog post and thought, “haven't I heard that before?”  True, the road to onboard wi-fi has been a long one, but this week we took a major step that gets us closer to rolling out the system fleetwide.  We ended the equipment "testing" phase and signed an equipment purchase contract with our wi-fi provider, Row 44.

As you know, we’ve been testing Wi-Fi on four aircraft since March.  I’m happy to announce we have concluded our testing for inflight Wi-Fi and we are very happy with both the technical performance of the system and the response of Customers who have used it. We are pleased to be continuing with our plans to offer satellite-enabled broadband access through California-based Row 44.