Nuts About Southwest

I was in Philadelphia (PHL) on a Tuesday morning in early October when one of our non PHL-based Employees came in.

My recent post on the subject seems to have raised as many questions as I had tried to answer. In short, there is still a lot of confusion about what can, and cannot, be taken through the security checkpoint and, once through security, what items you might have purchased on the concourse can be taken on the airplane.

You've probably heard that the new prohibitions against liquids and gels in carryon baggage are supposed to produce longer lines at ticket counters and at security checkpoints. For what it's worth, as someone who has flown several times since August 10, I cannot discern any actual effects on the Customer waiting times.

Today's release of our schedules and fares into our newest airport, Washington Dulles ("IAD"), reminded me that our initial announcement that we would be entering the IAD market raised a lot of questions from Employees and from other Southwest sta

Tom Greer, airport director at Monterey, CA (MRY) is one of my favorite people in the aviation world. Like me, Tom is from a suburb of Birmingham (BHM). Unlike me, Tom has at his disposal a litany of Southern sayings that are deeper in meaning than you might at first realize. One of my favorites of these is, "you catch more flies with honey than with vinegar."