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  Being Proactive - The Next Generation of Customer Service, Part Two

  I admit that I am just getting started to learn all the secrets about keeping a good customer service, I am thinking to open a new answering service and I need all the information I can get to do this right. Working with people can be a difficult thing but it's not impossible.

 (In the first installment, I outlined the need for Proactive Customer Service.  Now, we will drill down a bit deeper to review the basics of how our Team works.)

Categories: Southwest Culture

Aug 22, 2008




  

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BY RD2