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julya |
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Being Proactive - The Next Generation of Customer Service, Part Two |
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I admit that I am just getting started to learn all the secrets about keeping a good customer service, I am thinking to open a new answering service and I need all the information I can get to do this right. Working with people can be a difficult thing but it's not impossible. (In the first installment, I outlined the need for Proactive Customer Service. Now, we will drill down a bit deeper to review the basics of how our Team works.) Categories: Southwest Culture Aug 22, 2008 |
