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Katie Coldwell Katie Coldwell



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  A Tale of Redemption

  Kim, what a touching video. The video brought tears to my eyes--you have such a compelling history. Thank you for sharing your story and your heart with us!

How many people in your office or classroom do you really know?  I mean beyond the normal work or classroom interaction?  I am lucky in that I get to work with a lot of creative, intelligent, and caring People, but to be honest, with most of them, I don’t know their personal disasters or triumphs.  I am sure they all have both some low moments and their sweet tastes of success, just as I

Categories: Working at Southwest

Sep 24, 2009





  We’re All In This Together

  At Southwest Airlines, we like to say, “we are in the Customer Service Business, we just happen to fly airplanes.” We make promises to our Customers that our Employees keep, each and every day.

Categories: Customers, Nutty stuff, Southwest Culture, Working at Southwest

Aug 06, 2009




  I Second that Emotion

  Oh of course! My official line was: MR. CHAIRMAN, MY NAME IS KATIE COLDWELL, AND, AS A PROUD HOLDER OF COMMON STOCK OF THE COMPANY ON THE RECORD DATE, I HEREBY SECOND THE MOTION. 27 words nine seconds priceless experience

I second that emotion!
I've liked the stock exchange for a long time. I can remember when I was a little girl--in the days before the Internet--my dad would turn on CNN, tell me three letters to look for, and then I was to shout out the numbers that followed. He had me checking stock prices as they'd rise and fall throughout the day.



Categories: Working at Southwest

May 23, 2008




  I Second that Emotion

 

I second that emotion!
I've liked the stock exchange for a long time. I can remember when I was a little girl--in the days before the Internet--my dad would turn on CNN, tell me three letters to look for, and then I was to shout out the numbers that followed. He had me checking stock prices as they'd rise and fall throughout the day.



Categories: Working at Southwest

May 23, 2008




  A Long Awaited Homecoming

  (Read Eric Hoever's post below this one for the thoughts of one of our 36 Southwest Airlines Veterans.)

Categories: Southwest Culture

May 03, 2008




  

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