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Each month, hundreds and hundreds of letters come through the Customer Relations Department. But it’s not every day that one of these letters offers the opportunity to change a life.
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Winning Spirit: Helping Tacey
By: Whitney Bartels
Jan 12
2012
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LUV at 30,000 Feet
By: Whitney Bartels
Aug 17
2011
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Stories from the System: A Family Far From Home
By: Whitney Bartels
Jun 02
2011
We hear it all the time: it’s the People who make Southwest Airlines unique. Through Customer Service, Charitable Giving, and the everyday tasks of running an airline, the People of Southwest have an infinite number of opportunities to positively impact another person. But, perhaps one of our most distinguished qualities is not only our passion for serving our Customers, bu
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Hopping to Help Out
By: Whitney Bartels
Apr 25
2011
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Headquarters
was hopping with excitement this past week as Southwest Airlines Employees jumped at
the chance to participate in an annual tradition that has been around nearly 15
years.
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A New Employee and Former Intern Reflects On Her Path
By: Whitney Bartels
Jan 04
2011
When Lindsay Lang in the People Department told us that our summer internship would serve as a three month-long interview, all I could think of was the many ways I could mess up. Having graduated college only a mere week before the internship start date, I didn’t have any other post-graduate plans after the internship. I knew that there were very few job offers that could lure me from
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