Blog

Our September Star: Flight Attendant Angela Koblitz

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This welcoming smile may have greeted you on one of our flights. As an Oakland-based Flight Attendant, Angela Koblitz provides nonstop Hospitality to our valued Customers. Originally from Seattle, Angela’s family moved to Fairfield, Iowa, when she was 10. She describes Fairfield as a great place to grow up and is proud of her small-town upbringing. A love of languages led... read more

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Going Green: Back to School … a Lesson in Green

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The heart is a symbol of how much we care, and we extend that care to our planet.  With the summer break behind us, we want to share a few green tips and resources to incorporate into the new school year. Carpool or Ride Bikes: Nothing screams fun like a band of kiddos riding to school, and you get to skip the carpool lane.  Parents in my neighborhood take turns riding... read more

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K10: Resilient New Orleans

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I remember the day like it was yesterday - Hurricane Katrina had made landfall in New Orleans and was quickly devastating and destroying everything I knew about home. My house.  My grandparents’ house.  My high school. Favorite neighborhood park. Everything. Although I had moved away from New Orleans a year before the storm, it was absolutely devastating to watch my... read more

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Campus Reach: Family is just a Flight Away

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Campus Reach internships regularly open the doors to learning, friendship, and fulltime jobs. But in my case, it also opened doors to love, healing, and the chance to serve my family in a way I never expected. When I heard the news that I landed an internship in the Diversity & Inclusion Department at Southwest Airlines, I was thrilled. I drove the 1,702 miles from my... read more

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Employee Stories: SWAG Deck

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At Southwest Airlines, gratitude is a way of life. We especially love recognizing our Employees for all their hard work and dedication to our Company and Customers. Our Employee recognition program—Southwest Airlines Gratitude (SWAG)—encompasses all the ways we recognize our Employees. It’s the place Employees go to see the recognition they receive, send recognition to... read more

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Flashback Fridays: Bay to Breakers Race

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For several years in the early ‘90s, our Employees in the San Francisco Bay area and around the system had the chance to participate in the annual Bay to Breakers race, with Southwest serving as the official airline sponsor.  Early on a Sunday morning in May, more than 75,000 runners delighted thousands more spectators with the creative costumes they competed in.  Many... read more

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Every Seat has a Story: Grandpa’s Unexpected Visit

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I’d like to tell you a story about my dad, whose giant heart and selflessness recently saved the day and allowed my kids to get to Washington, D.C. for a visit. My kids Trenton (11) and Sydney (12) live in Kansas City (MCI) full-time. I am active duty military stationed in Virginia, so I flew the kids to Washington, D.C. (DCA) because it was a direct flight. This was... read more

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Don’t Check That Bag…Yet! Let’s Talk Lithium Batteries

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When I was a Customer Service Agent, it always amazed me what was on the list of items that weren't allowed in checked baggage. Yet, when bags undergo screening, the TSA has found bottles of bleach, WD-40, disinfectants, spray starch, and fireworks just to name a few of the prohibited items. While some of the above items may seem obvious, this year, Southwest's Safety &... read more

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From Intern to Coordinator: It’s Not Work When You Love What You Do

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“Choose a job you love, and you will never have to work a day in your life.” – Confucius  I love this quote.  I’ve been an Intern in Southwest’s Campus Reach program, and am now lucky enough to have a full-time position as a Coordinator within the People Department (Southwest’s HR Department). I’ve been at Southwest a year now, counting my time as an Intern.... read more

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LUV Mail: Raising the Bar

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At Southwest, we’re raising the bar when it comes to Hospitality and Reliability.  Just ask Customer Ron Wilson, who recently had a very uplifting experience with some of our finest at our Detroit (DTW) Cargo Office.  If you ask DTW Freight Agent Sandy Tarrant, DTW Ramp Agent Joe Toth, and DTW Ramp Agent Mac Macintosh though, they say it’s all in a day’s work. Ron... read more

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