Archive

Archive for August 2007

Luke, I Am Your Father

Aug 30 2007
This is kind of a preview of tomorrow's post, but click here to see how Southwest Airlines assisted the transport of Luke Skywalker's lightsaber to NASA in Houston. read more

What to pack?

Aug 29 2007
Being a Southwest Airlines Flight Attendant I have to pack for quite a few different scenarios.  It is not uncommon for us to have one overnight in Providence, RI and then another one in San Diego, CA the next day.  Here is what I pack:  I ALWAYS pack 1 pair of jeans, 1 pair of shorts, a couple of T-shirts, a long sleeve shirt, other uniform pieces, and of course my undies and socks.  I also... read more

The Ace of Cakes

Aug 28 2007
If you're a food junkie and often find yourself checking out the Food Network as you're channel surfing, then you've probably seen a show called Ace of Cakes. Duff Goldman is the Baker/Owner of Charm City Cakes in Baltimore, Maryland, and he and his Team create some of the most amazing cakes I've seen. So, what does Duff have to do with Southwest Airlines? Well, back in May when we were planning... read more

A TALE OF TWO MARKETS

Aug 27 2007
As part of the festivities celebrating our reentry into San Francisco International Airport (SFO) this Monday, Southwest Airlines also announced that we're going to supplement our initial SFO service by adding eight daily nonstops between SFO and Los Angeles Int'l Airport (LAX) effective November 4. This will supplement our existing 20 daily roundtrips (which operate on the hour or half hour all... read more

Twitter what?

Aug 27 2007
OK. I'm addicted. Twitter. Facebook. They got me. Have you heard of them? They're all part of the 'social media' sites that allow people to communicate with friends and family. Twitter is a site that people use to post a quick note on their current status. So, you'll see people post things like 'Headed to my favorite pizza place' or 'Attending the marketing conference. Who will be there?' Maybe a... read more

One of Our Youngest

Aug 24 2007
We would like to introduce you to Claressa. Claressa hasn't yet celebrated her second birthday but she is celebrating today because she earned her first Rapid Rewards Award. Since she and her parents are such frequent travelers on Southwest Airlines, I thought I'd get a few tips for other parents traveling with young children. Q: How was the first flight with Claressa? Any tips for moms and dads... read more

Enhanced Boarding

Aug 23 2007
Over the past year and a half, I've been fortunate enough to be involved in a project that is focused on improving our Customers' experience with our boarding process.  This is another great example of how Southwest Airlines truly listens and cares about our Customers.  Enough to make changes for you.  So what am I blabbering on about, it's the hottest craze to hit our gate area in the San... read more

Bueller....? Bueller...? Bueller...?

Aug 21 2007
We invite all our San Francisco Customers to grab your two best friends, hop in your dad's Ferrari, and come out to Yerba Buena Gardens on Sunday, August 26 for your own "day off!" Southwest Airlines Vacations presents a FREE Movie in the Park screening of Ferris Bueller's Day Off! The movie starts at 8 pm, so don't be late or we'll send Principal Rooney after you! Come enjoy free... read more

USS Blog Boy's Deployment Diary--Chapter Six

Aug 21 2007
Here's the sixth installment from Southwest Airlines Customer Francisco Delgado who is currently deployed on the USS Nimitz.  The previous chapter can be accessed here. Seventh Inning Stretch Beep. Beep... The sound of my dreaded alarm. The snooze button and I have become really good friends, but in the end, the snooze button cannot save me from going to work. As soon as I enter my work center, I... read more

Hospital blog

Aug 20 2007
This is a first--a blog post written from a hospital bed. Seems that somewhere along the way, I picked up some blood clots in my leg and lungs. So here I sit poked, prodded, and tested morning, afternoon, and night until my blood gets thinned to the proper vampirian consistency. In the meantime, I've been reading e-mails from my friends at work. Thankfully, I can remain connected via crackberry.... read more