Archive

Archive for April 2011

The Spirit of Kitty Hawk Moves to Its New Home

Apr 29 2011
While it hasn’t been a secret, we really haven’t publicized our exciting preservation/museum project yet.  However, you certainly will know something is different if you pass the corner of Lemmon Avenue and Mockingbird Lane starting today here at Love Field.  A big shiny Southwest 737 is half-inside and half-outside the Frontiers of Flight Museum.  (Don’t worry, it’s planned that... read more

Flashback Fridays—Found Treasures

Apr 29 2011
I love going to airliner shows, and I always try to attend at least the one held here in the Dallas/Fort Worth area.  Over the years, I have developed very specific interests, and those are books, timetables, and postcards.  I especially like postcards because they often have a personal meaning for me.  This year’s show was a few weeks ago, and I think I hit the jackpot. You may... read more

Airline Weddings... How Royal!

Apr 28 2011
As all of the Employees of Southwest Airlines and the Crew Members of AirTran Airways get ready to celebrate next week the “marriage” of our Companies on Monday, another wedding is on my mind.  Tomorrow, a member of the extended family of Airline Employees is saying “I Do.” In London. At Westminster Abbey. To a Prince, the heir-apparent to the British throne. AND I LUV IT! I’m talking... read more

All for LUV: The Flight Attendant Trio

Apr 27 2011
Southwest Airlines is known for many great things, and our Flight Attendants would be one of them. I recently took a flight and captured an awesome trio that illustrates just how great our Crews are.  The FUN started shortly after we took off from FLL.  A Customer was having a birthday, so the Flight Attendants (Lori, Tina, and Karin, pictured above) made him a crown, and... read more

Oh, Henry!

Apr 26 2011
We get tens of thousands of phone calls a day, but every now and then we get a gem that is engrained in our memories and hearts forever.  Sometimes we are fortunate enough to book a fare for a celebrity, or talk to a head of state.  Sometimes, we get the occasional Customer who pulls at our heart strings.  And then there is Henry.  Henry came to us late on a Saturday... read more

Green Tuesday: Headquarters Gets a Green Star

Apr 26 2011
We all know environmental decisions also make good business sense.  Southwest Airlines is committed to keeping our costs low and finding ways to improve our operation.  Our energy usage is no exception.  With the commitment to assess energy performance and implement steps to increase energy efficiency, we are seeing not only financial returns, but recognition for it. This past... read more

Hopping to Help Out

Apr 25 2011
Headquarters was hopping with excitement this past week as Southwest Airlines Employees jumped at the chance to participate in an annual tradition that has been around nearly 15 years.  Each Spring, various Departments from Headquarters rally Employees to donate Easter baskets to give to local charities including Children’s Medical Center, Ronald McDonald House, and Casa Shelter.... read more

We Are Family

Apr 24 2011
 In January of this year, my wife and I were faced with what no parent ever wants to hear: a tumor had been found on the brain stem of our five-month-old daughter, Cadence. You can imagine the pain we felt in our hearts that this was happening to our little girl. We were brand new parents, who felt challenged enough to not mess up our first child as we learned our way through this new... read more

Happy Earth Day: A Big Green Thumbs Up!

Apr 22 2011
April showers bring May flowers, but here at Southwest Airlines, April showers bring… Urban Gardening!!Last Earth Day, we posted about our Network Planning Department’s efforts to create the SWA Community Garden.  One year later, we are happy to say that the efforts have been “fruitful.” Or… rather, “produce-tive.”Two years ago, the Garden’s Master Green Thumbs, Jamie Ibarra and John Jamotta... read more

Southwest: One of the "Texas 9”

Apr 22 2011
On April 20, Ginger Hardage, our Senior Vice President Culture and Communications, and I attended an awesome lunch at the Trammell & Margaret Crow Asian Art Museum here in Dallas to receive recognition as one of the "Texas 9," a grouping of top companies named by U.S. Trust as part of their Socially Innovative Companies portfolio.  We were named for our environmental stewardship and... read more