Blog

Fly Me To The Moon

Aug 27 2008
In case you were wondering, the earth’s circumference is 24,900 miles around and the moon 238,857 miles away. What does this have to do with a podcast about Southwest Airlines? Well this podcast is about travel. Whaaa? A podcast from Southwest Airlines about travel? Yes. Go back and check the archives, I feel this is the first. (I suppose someone might argue there is one other.) As you may know... read more

Whoops....January's here...and I Forgot to Blog!!!

Aug 26 2008
Forgive me, Blogosphere, for I have sinned.     I’ve been so wrapped up in a few other issues this past week that I completely neglected—well, actually, forgot—to prepare a blog post about our January, 2009 schedule, which went out for sale last Thursday.  There are a lot of changes incorporated into that schedule, both frequency changes as well as changes to methodology (love that word—... read more

Happy Birthday, SFO!

Aug 26 2008
Happy Birthday SFO!  It’s been exactly one year since we returned service into San Francisco. As we reflect on this past year, we can’t even begin to describe the heartfelt welcome we’ve received from our Customers thus far.  San Francisco is perhaps one of the most rewarding markets we serve simply because of its people.  Not many cities can boast a population that is so community driven and so... read more

Aw, Nuts!

Aug 25 2008
As a member of the PR Team, I do have the chance to work with several different groups in the Company.  One of those groups just happens to be Provisioning!  Now, what is exciting about that you ask, well…I get the chance to taste energy drinks (we went with Monster), look at all different kinds of coffee cups, taste snacks that might go into our snack trays, and discuss the most important thing... read more

"Flying On The Side"

Aug 22 2008
Brian asked me recently if I had been doing much flying outside of Southwest.   As I have mentioned in the past, my daughter is a flight instructor in Phoenix and flies regularly. I flew with her when she was earning her ratings, but now that she is a bona fide instructor, there is no reason to haul a non-paying passenger like me along. She has student loans to pay!   Everything is... read more

Coming Soon to a City Near You

Aug 21 2008
Back in the early days of computing, you had to type a long string of DOS commands in order to get anything done. Anyone remember ‘c:\WINDOWS\system32\calc.exe’ ?  Then along came Windows and icons with point and click. Those command lines are still there, but now clicking an icon sends those commands for you. Don’t believe me? Try ‘START’, ‘RUN’, and type the above string in the box.   In the... read more

Backpack Brigade: Operation Homefront

Aug 20 2008
This episode of Red Belly Radio was recorded in Dallas and in Denver and it is about a triple header of events. Denver launched some new non-stop service; we opened up a new Provisioning base in Denver; and we handed off a bunch of backpacks and school supplies to some great kids who have a parent service in Iraq or Afghanistan. I interview Angela from Operation Homefront (operationhomefront.... read more

Help Me Decide

Aug 19 2008
I can’t believe it.  Summer is almost over, and Halloween is just around the corner.  This will be my fifth Halloween as Southwest’s CEO, and little did I know what kind of impact my costumes would have.  In 2004, I portrayed mega-rock star, Gene Simmons of KISS, [asset| I can’t believe it.  Summer is almost over, and Halloween is just around the corner.  This will be my fifth Halloween as... read more

My Life as Southwest's Mascot

Aug 18 2008
On a recent Monday, I had the opportunity to dress up as Spirit, Southwest’s corporate mascot.  As the PR Intern, I got to join the Team in Denver to commemorate the opening of a new Provisioning Base.  As part of this celebration, we also distributed backpacks to military children and showed support for our new nonstop flights.  I viewed a lot of this through the nose of Spirit, the life-size... read more

All Cowed-up and Ready to Go

Aug 15 2008
One of the things I love most about working for Southwest is that you can never really anticipate what exactly you’ll be doing from day to day.  One day you can be called on to go over to Love Field to help escort Mikel Gorbachev through the airport (the best part was when something caught his eye at the Everything $10 Gift Shop) and then the next day be dripping sweat from counting and... read more