Blog

Jake's Journey

By: Karen Cozen kcozen

Apr 16 2013
Sometimes, even at a Company like Southwest, your Coworkers surprise you in ways that are emotionally indescribable.  My childhood friend, Beth Schied, is the mother of four great kids.  Years ago Beth's youngest child, Jake, was diagnosed with bilateral retinoblastoma, a cancer of the eye, at 18 months old.In March of 2008, Jake had his left eye removed.  Jake, now seven years old... read more

Wicked Excited to Serve Portland, Maine!

By: Dennis Post dpost

Apr 14 2013
Southwest Airlines has officially arrived in Portland, Maine (PWM) with three daily nonstop flights to BWI that will be converted from AirTran Airways.  This service marks SWA’s 84th city and adds Maine as the newest state on our route map.     Visitors to Maine are greeted by the one of the state’s mottos, proclaiming that Maine is “The Way Life... read more

A Warm Welcome to Rochester, New York

By: Lawrence Kleinman lkleinman

Apr 14 2013
One doesn’t have to look very far to find a connection between Southwest Airlines and the ROC…Rochester, New York, that is! Rochestarians are naturals at doing good, so they fit right in with one of the ways we live and work here at Southwest –a Servant’s Heart.  Their heart is evident in all they do, through superb Customer Service found at a local hot spot, or a Good Samaritan lending a... read more

Arriving in Vehicle City - Flint, Michigan

By: Paige Coates, Guest Blogger pcoates

Apr 14 2013
Since the start of the automotive industry, the city of Flint has gone hand-in-hand with cars. But now, as we jump to 2013 and 100 plus years since the auto industry's start, Flint has grown to be so much more than 'just that car town,' and has truly become one-of-a-kind.   Located in the heart of the mitten state, Flint is surrounded by positivity. It seems like every aspect of the... read more

Bienvenidos a San Juan, Puerto Rico

By: First Officer Jose Pacheco jpacheco

Apr 14 2013
I can hardly believe our canyon blue aircraft will soon be landing in “La Isla del Encanto” (The Enchanted Island), Puerto Rico!! I was born and raised in Ceiba, Puerto Rico; a small town on the east coast where the U.S. Naval Station, Roosevelt Roads, used to be. That was my first exposure to aviation when, as a little boy, I spent hours watching military aircraft takeoff and land. But it was... read more

Introducing Charlotte, North Carolina!

By: Emilio Gomez egomez

Apr 14 2013
Ladies and gentlemen, boys and girls! No, the circus is not in town – but Southwest Airlines and its Legendary Customer Service are!  The addition of Southwest service is the new and exciting thing to happen in our beautiful city of Charlotte, N.C. Let’s start with some fun facts about Charlotte: NASCAR was founded hereMany movies and television shows have been filmed in Charlotte,... read more

CR Magazine Recognizes Southwest Airlines on 100 Best Corporate Citizens List!

By: Linda Rutherford LindaR

Apr 12 2013
We’re in the business of flying airplanes and connecting people to what’s most important in their lives, but our impact goes beyond the airport.  Our philosophy of doing the right thing spills over into the communities we serve and the places our Customers and Employees call home.  That’s why I couldn’t be more proud to share that Corporate Responsibility Magazine recognized... read more

Best of Flashback Fridays: Dallas Love Field Before Southwest Airlines

By: Sandy Nelson snelson

Apr 12 2013
In this week’s “Best of” Brian Lusk’s Flashback Fridays, we take a look back at not only a brief history of Love Field before Southwest Airlines, but also at some great photos from Brian’s own postcard collection. Although Brian’s story on Love Field begins in in the 1940s, it’s fun to note that, nearly 100 years ago—in 1917—aviators from the U.S. Army first took off from the field they called... read more

Learning the Southwest Way at RMH Houston

By: Erin Neves eneves

Apr 10 2013
Recently, I received an offer I couldn’t refuse.    Lori Skinner, responsible for maintaining Southwest’s relationship with the Ronald McDonald House, invited me and Fellow Intern Elly Jurgensen to accompany her to the Houston House to serve dinners to the families who stay there.  I immediately accepted, and that day, I learned the true meaning of a Servant’s Heart. You... read more

Lovevolution: The New Dallas Love Field

By: Brooks Thomas bthomas

Apr 10 2013
Dallas Love Field has never looked so good. Southwest Employees got a sneak peek at the new terminal, which will be open to the public next week. Among them was Stephen M. Keller, our photographer extraordinaire.  To see the new digs in person is truly magical, but here's the next best thing:    read more