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Archive for the ‘Customers’ Topic

Southwest Airlines introduces State-of-the-Art Listening Center!

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Southwest Airlines has long been regarded as a pioneer in the social media space, and our Social Media Team has been recognized in many ways for embracing social technologies. As we continue to evolve as a leading social business, we continue to look for new and innovative ways to connect with our Customers. The new, state-of-the-art Listening Center symbolizes our... read more

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Nonstop Love: Nash in a Flash

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Beginning October 13, Dallas Love Field is FREE!  The restrictions of the Wright Amendment will be gone, ushering in nonstop destinations that span from coast to coast.  Southwest has been counting down the years and weeks (literally—we have a billboard at the Love Field entrance and a countdown clock in our Headquarters lobby) until we can say, “Goodbye, Wright... read more

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MARCH 2015 BASE SCHEDULE AVAILABLE!

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Happy Monday!  Got a Spring Break trip you (or your friends or family) have been wanting to plan?  We’ve now got you covered—Southwest’s schedule is now available for reservations out through April 6, 2015. The schedule is, as usual, fully reoptimized based on expected weather-related, block time variations and includes lots of capacity changes to handle the SBS... read more

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Nonstop Love: Fast Lauderdale

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Beginning October 13, Dallas Love Field is FREE!  The restrictions of the Wright Amendment will be gone, ushering in nonstop destinations that span from coast to coast.  Southwest has been counting down the years and weeks (literally—we have a billboard at the Love Field entrance and a countdown clock in our Headquarters lobby) until we can say, “Goodbye, Wright... read more

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Southwest Airlines Launches Service Cancun and San Jose del Cabo/Los Cabos

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Southwest Airlines continued to extend its international service yesterday by operating inaugural flights between Orange County/Santa Ana and San Jose del Cabo/Los Cabos, Mexico, and between Cancun and both Atlanta and Baltimore/Washington. These flights are an important achievement in an already milestone year, and there was plenty of excitement on the ground in both Orange... read more

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Nonstop Love: Rapidly Reagan

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Beginning October 13, Dallas Love Field is FREE!  The restrictions of the Wright Amendment will be gone, ushering in nonstop destinations that span from coast to coast.   Southwest has been counting down the years and weeks (literally—we have a billboard at the Love Field entrance and a countdown clock in our Headquarters lobby) until we can say, “Goodbye, Wright... read more

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Rapid Rewards: Flying Among the Best!

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Imagine a frequent flier program where blackout dates are nonexistent, where every seat is an award seat, and you can use your points to fly to any of 93 destinations in the U.S. and Caribbean on the largest domestic airline in America. Sound too good to be true?  Welcome to Southwest Airlines Rapid Rewards, one of the most decorated frequent flier programs in the... read more

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Nonstop Love: Peach within Reach

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Beginning October 13, Dallas Love Field is FREE!  The restrictions of the Wright Amendment will be gone, ushering in nonstop destinations that span from coast to coast.   Southwest has been counting down the years and weeks (literally—we have a billboard at the Love Field entrance and a countdown clock in our Headquarters lobby) until we can say, “Goodbye, Wright... read more

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Southwest Airline’s January 2015 Schedule Now Open For Sale!

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This morning, we opened the Southwest Airlines schedule out for sale through Friday, March 6, 2015.  There are some interesting changes to tell you about, of course—but this schedule represents a huge event in the evolution, so let’s start with a paragraph of celebration! Since shortly after the legal close of Southwest’s acquisition of AirTran, Network Planning has... read more

Inside Southwest Spirit’s August Issue

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What do you think of the phrase, “really hard to get to?” Do you instantly want to go, without even knowing where? If you do, you may be a true hardcore traveler. People who work for travel magazines like Southwest’s definitely fall in this category. And I definitely include former Spirit's Executive Editor John McAlley. He visited Bandon Dunes Golf Resort for this... read more

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