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Archive for the ‘Customers’ Topic

Angi and Tim’s Exceptional Experience

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My fiance (now husband), Tim, and I were heading down to Pensacola, Fla., to get married.  I did not inform Southwest of our wedding plans, but thanks to an Employee at the Nashville airport to whom I asked a wedding dress-related question, our Flight Crew found out why we were traveling and made us feel exceptional throughout the flight.  It was the best trip ever! After... read more

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Southwest Airlines Throws Surprise Wedding Shower in Baltimore

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With June being the most popular month for weddings, we figured there’s no better time to feature this couples’ story of love, and how our Employees worked together to make their engagement even more memorable.  Andy McIlvaine was an excited groom-to-be, flying out of Baltimore to Portland, Maine,  to propose to his girlfriend, Kelley Mulfinger, when he experienced... read more

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Every Seat Has A Story: Love and Marriage

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Our long distance relationship started in 2009 following college graduation when Cheryl moved to California and Ben continued on to Alabama.  At first, a long distance relationship was not something either of us wanted to embark on.  We had heard the horror stories about how expensive flying so frequently can get and how relationships often crumble. Knowing the risks, we... read more

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Lost and Found

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It was time to come home… back to reality. I could see the snow covered cars in the parking lot as my Southwest flight landed in Indianapolis, and knew I would soon be standing in the cold, brushing off a pile of snow from my car in a lightweight hoodie. I had managed to escape for a week long cruise in the Caribbean during one of the worst weeks this past winter. Every... read more

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Get Outta Town! Fares for Fall Travel on Sale Now! [FARE SALE ALERT]

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Dreaming of a fall getaway to a faraway destination? Now’s the time to book your flights! For a limited time, Southwest Airlines is offering a travel sale with fares starting as low as $49 one-way to some of our most popular destinations. Don’t delay, this sale will only last three days, so head to Southwest.com now to book your flight. These low fares are available for... read more

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Need a Lyft? Southwest and Lyft to offer discounted travel options to Dallas Love Field

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In a first of its kind agreement Southwest has joined Lyft to offer Dallas Customers discounted rides to Dallas Love Field. If you live in Dallas and fly out of Dallas Love Field Airport often I hope you saw the news a few weeks ago that Love Field recently included ridesharing in its policies. If you fly Southwest—and you’re reading this so I hope you do—in the coming... read more

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Southwest: The Magazine’s Freedom Story for May . . . Karla Perez-Larragoite

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As the national director of gaming for Cintas, Karla Perez-Larragoite oversees a team that designs and implements uniform programs for casinos. Although she frequently works in Las Vegas, she also trains and mentors team members across the country. Thanks to Southwest Airlines’ flight schedule, maintaining those relationships is easy. Even in the air, Karla can keep in... read more

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Gary Kelly on the 2014 Southwest Airlines One Report

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There are so many reasons that I am proud to work for Southwest Airlines.  As a 29-year Employee, Southwest has become like a second home and an extended Family to me.  And, I know many of our Employees feel the same way.  Of all the 29 years I’ve been at Southwest, I can’t remember a time when I’ve been more proud than right now, on the heels of one of our most... read more

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It’s show time! Rapid Rewards has a big new partner—ScoreBig.com

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Southwest is proud to announce our newest Rapid Rewards partner, ScoreBig™. As a Rapid Rewards Member, you can now earn points on ticket purchases for the hottest games and shows nationwide. ScoreBig allows Rapid Rewards Members to buy great tickets to their favorite sports, concerts, or Broadway shows, and earn points that can be used to book their next vacation. Members... read more

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eBooks Take Flight

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Thanks to Southwest’s partnership with Global Eagle Entertainment and Kobo, our basket of complimentary inflight products is expanding. Southwest Customers can now enjoy complimentary access to hundreds of digital publications from Kobo’s world-class digital reading platform via the inflight entertainment portal. The reading platform includes full books and extended... read more

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