Nuts About Southwest

We’re now accepting bookings all the way to January 5, 2014, which (of course) includes Thanksgiving, Christmas, Hannukah, and New Year’s.  This schedule time period is always THE HARDEST SCHEDULE of each year to prepare and publish because of the extreme traffic fluctuations driven by holiday travel.  59 ... read more

The term that comes to mind when thinking of Customer Support and Services (CS&S) Customer Representative Joy Fress is “Team Player.” As one of seven children, Joy understood from an early age the value of cooperating with others and working as a Team. 64 ... read more

At Southwest, we believe in connecting people to what’s important in their lives.  As a national sponsor of Make-A-Wish, we have the opportunity to help wish kids take flight.  Whether our Pilots are taking the time to pose for a photo in the cockpit, our Flight Attendants are making announcements that a special wish kid is onboard, or our Customer Service Agents are hosting 59 ... read more

Paul Kaup’s path to the Pilot’s seat of a Southwest Airlines 737 began in 1992, when aspirations of flying the open skies took him and his girlfriend, Karen, from their hometown of Chicago to the Phoenix area to attend Arizona State University. 94 ... read more

When you're flying nearly 500mph at 35,000 feet above ground, life passes by pretty fast.  Sure, Southwest has a suite of things to keep you entertained inflight: Video on Demand; WiFi; Live at 35; hilarious Flight Attendants.  Heck, we've even transported a miniature seeing-eye horse, and a couple endangered sea turtles.  But figuratively, you can't h 145 ... read more