Southwest Employee Mary Creason shares her memories about the life and times in the aviation industry.  Read more about Mary in the blog post "Third Time's a Charm."

Forget Will Smith, Tom Cruise, Miley Cyrus, or whoever else Barbara Walters selected as "The Ten Most Fascinating People of 2008." My personal pick would have to be Ms. Mary Creason, a Senior Customer Relations Telephone Rep here at SWA Headquarters in Dallas.