Nuts About Southwest

I wanted to provide you all with an update on how things are going since we launched the All-New Rapid Rewards program last week.  To say it’s been a crazy past week and a half is an understatement, and I know you all have experienced and expressed your frustrations with the launch of the new program and the challenges we have faced with the rollout.    497 ... read more

We know the last two days certainly have been challenging for you. Murphy’s law was an unwelcome Passenger yesterday when we had two, separate situations that affected our operations and web site accessibility. Through it all, our Employees did their very best to serve you, but we understand that many of you have had frustrating moments.   464 ... read more

  At Southwest Airlines, we make it our mission to become engaged and involved in the communities that we serve in a meaningful and relevant way. 75 Vote up! read more

Since we started service to Denver four and a half years ago, we have grown at record pace, we have engaged in countless community programs and partnerships, and we have introduced our fun personality to the good people of Colorado.  Well, we are ready to take our relationship to the next level by officially announcing that Southwest is “Dedicated to Denver!” 59 ... read more

One of the things I enjoy the most about working for this Company is that I am constantly blown away by the actions of our Employees—especially when dealing with adverse circumstances.  Recently, I received a call from the ABC affiliate in Denver asking about one of our Flight Crews who served pizza to our Customers on a flight last week from Ft. 121 ... read more