Nuts About Southwest

This time of year always reminds me that I have so many things to be grateful for.  I’m thankful for my family and our good health, but also for the 35,000 Southwest Warriors who every year make sure Customers’ holiday travels go as smoothly as possible.  Just to 307 ... read more

One of the things I enjoy the most about working for this Company is that I am constantly blown away by the actions of our Employees—especially when dealing with adverse circumstances.  Recently, I received a call from the ABC affiliate in Denver asking about one of our Flight Crews who served pizza to our Customers on a flight last week from Ft. 482 ... read more

Up and coming singer/songwriter David Nail contributes his second "Journeys" post.  His first post is available here.    130 Vote up! ... read more

I had the chance this afternoon to speak directly with director Kevin Smith. I let him know that in my 18 years here at Southwest, I have never dealt with a situation like what has been unfolding in the last 48 hours. I let Kevin know we have refunded his airfare. 2210 ... read more

Longtime Customer and Southwest friend, Drew Ramsey accompanied the ferry flight carrying volunteers from Dallas to Boston for our inaugural service.   This past Saturday, I had the honor and pleasure of joining approximately 80 Southwest Airlines Employees on the ferry flight from Dallas Love Field to Boston Logan Airport. 164 ... read more