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Posts tagged with "P.A.W.S."
P.A.W.S. Adopt a Pet Opportunity
By: Bob Dombrowski
Jun 21
2010
“IT’S ON” for our furry friends at Southwest! Last week, we not only celebrated Southwest’s birthday, but also the one-year anniversary of our P.A.W.S (Pets Are Welcome on Southwest) program.
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Correspondence From a Dog
By: Katie Ellwood
Sep 08
2009
When you work in Customer Relations/Rapid Rewards (CR/RR) you can never say that you’ve seen and heard it all because you will always receive another “fetching” letter or telephone call that is completely unique. For instance, in February of this year, I responded to the plea of someone who was "begging" to be allowed on a Southwest Airlines f
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Southwest Airlines Introduces New Pet Policy, Other Changes
By: Gary Kelly
May 29
2009
I don’t think you will be surprised to hear me say that we are in the midst of one of the most challenging times in aviation history. In fact, it’s my opinion that this decade has been the most difficult in our industry’s 100-year history, and this year is arguably the most difficult we’ve seen this decade. While Southwest Airlines is prepared for these tough times, we are certa
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