Nuts About Southwest

When I think back to 30 years ago, E.T. 63 Vote up! read more

Featured Picture:  fbf_12012-1.jpg Thirty years ago, Southwest Airlines followed Horace Greely’s advice of “Go west, young man,” when we opened ... read more

We get tens of thousands of phone calls a day, but every now and then we get a gem that is engrained in our memories and hearts forever.  Sometimes we are fortunate enough to book a fare for a celebrity, or talk to a head of state.  Sometimes, we get the occasional Customer who pulls at our heart strings.  And then there is Henry.   428 ... read more

Guest post from Phoenix Sky Harbor Airport employee Heather Lissner  As travelers prepare for their upcoming holiday trips, many may have heard the TSA’s warnings to not wrap gifts before going through security in the event that they may need to be inspected.  For some, this adds another thing to the To Do List--how to wrap my gifts once I get to th 81 ... read more

Pictures are worth a thousand words and the following photographs say it all!  Last Tuesday, the Southwest Employees in Phoenix gave a great send off to veterans of Operation Freedom Bird on their way to recognize Veterans Day at the Capitol.  Little did the Vietnam veterans know that a celebration was being planned for them when they returned. 112 ... read more