Posts tagged with "wbartels"
Jan 12 2012
Featured Picture: taceyfeatured.jpg Each month, hundreds and hundreds of letters come through the Customer Relations Department. But it’s not every ... read more
Jun 02 2011
We hear it all the time: it’s the People who make Southwest Airlines unique. Through Customer Service, Charitable Giving, and the everyday tasks of running an airline, the People of Southwest have an infinite number of opportunities to positively impact another person. But, perhaps one of our most distinguished qualities is not only our passion for serving our Customers, bu 309 ... read more
Mar 21 2011
Positively Outrageous Service—it’s who we are, what we do, and what makes us stand apart from our competitors. So much so, that the idea of offering Customers “outrageous” service isn’t an obligation or a task. Rather, this service is a natural reaction, from the heart, and in perfect compliance with The Golden Rule: to treat others as we would like to be treated. ... read more