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Posts tagged with "wbartels"

Winning Spirit: Helping Tacey

By: Whitney Bartels wbartels

Jan 12 2012
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Featured Picture:  taceyfeatured.jpg Each month, hundreds and hundreds of letters come through the Customer Relations Department. But it’s not every ... read more

LUV at 30,000 Feet

By: Whitney Bartels wbartels

Aug 17 2011
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Featured Picture:  theproposal.jpg 875 ... read more

Stories from the System: A Family Far From Home

By: Whitney Bartels wbartels

Jun 02 2011
We hear it all the time: it’s the People who make Southwest Airlines unique.  Through Customer Service, Charitable Giving, and the everyday tasks of running an airline, the People of Southwest have an infinite number of opportunities to positively impact another person.  But, perhaps one of our most distinguished qualities is not only our passion for serving our Customers, bu 309 ... read more

Hopping to Help Out

By: Whitney Bartels wbartels

Apr 25 2011
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Featured Picture:  baskets1.jpg Headquarters was hopping with excitement this past week as Southwest Airlines Employees jumped at the chance to participate in ... read more

Going the Extra Mile

By: Whitney Bartels wbartels

Mar 21 2011
Positively Outrageous Service—it’s who we are, what we do, and what makes us stand apart from our competitors.  So much so, that the idea of offering Customers “outrageous” service isn’t an obligation or a task.  Rather, this service is a natural reaction, from the heart, and in perfect compliance with The Golden Rule: to treat others as we would like to be treated. ... read more