I had the pleasure of joining Team CLE recently as we boarded a

Here is the correct answer for last week's poll.

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Several hundred Employees surprised Colleen with the ringing of cowbells and a display of a large image made up of tiles--like they do at football games. Cheryl Swanson, show here with John Jones, the graphic artist who designed the giant image, holding the tiles over their heads.

There is an old joke around Southwest that goes something like: How many Southwest Employees does it take to change a light bulb?

Our salute to Colleen winds down today, and Tonda explains the significance of the cowbell. 

The clamoring of cowbells is not what you would expect to hear in the lobby of a Fortune 500 company; but then again, Southwest Airlines is famous for doing the unexpected!  The ringing of cowbells has become a popular tradition to cheer on athletes.  Yesterday, hundreds of Sou