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Archive for the ‘Southwest Culture’ Topic

A Roundtrip Surprise

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It was a special day for Kansas City barber Joey Thomas when he received a big surprise from the city’s Mayor. Thomas, a father of two – including a newborn, is deeply invested in helping his community become a better place. One of the initiatives he is very involved in happens to be one that Southwest Airlines supports. It’s a reading-focused organization called... read more

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Angi and Tim’s Exceptional Experience

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My fiance (now husband), Tim, and I were heading down to Pensacola, Fla., to get married.  I did not inform Southwest of our wedding plans, but thanks to an Employee at the Nashville airport to whom I asked a wedding dress-related question, our Flight Crew found out why we were traveling and made us feel exceptional throughout the flight.  It was the best trip ever! After... read more

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Flashback Fridays: Remembering Bill Franklin

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Late last week, Bill Franklin, our first Vice President of Ground Operations, passed away at the age of 88.  While Bill has been retired for many years, his contributions to our Company were a key factor in the success we enjoy today.  As a member of the “Over the Hill Gang,” Franklin came into our young Company to help turn it into a profitable venture in less than... read more

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Paper Airplanes in Space? Breaking an Out-of-this-World Record

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Southwest Captain Scott Fitzgerald shares a “moment of discovery” with his two children, a school district, the town mayor, and the Guinness Book of World Records through Adopt-A-Pilot. When I began volunteering with Adopt-A-Pilot in 2009, breaking a Guinness World Record was not on my radar. However, it has quite literally been the flight of my life. In my six years... read more

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Southwest Airlines Throws Surprise Wedding Shower in Baltimore

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With June being the most popular month for weddings, we figured there’s no better time to feature this couples’ story of love, and how our Employees worked together to make their engagement even more memorable.  Andy McIlvaine was an excited groom-to-be, flying out of Baltimore to Portland, Maine,  to propose to his girlfriend, Kelley Mulfinger, when he experienced... read more

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A Tribute to My Dad: Honoring My Life’s Pilot

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On June 3, 2015 I had the honor and privilege to fly my Dad, Richard W. Schaubert, and other WWII Veterans on the Honor Flight Chicago from Washington Dulles to Chicago Midway. My Dad served in the 508 Parachute Infantry Regiment, 82nd Airborne during WWII, and was stationed in Frankfort, Germany. I am forever grateful for the bravery and sacrifices of my Dad and all veterans... read more

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From a Golden Crew to the Golden Gate

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Flying Southwest is always a pleasure. Almost one year ago, I flew Southwest for the first time.  Since then, I’ve been hooked. Luckily I get a large dose of Southwest all summer through my internship with the Social Business Team! One perk—besides working with some of the friendliest folks I know—is being able to travel for free, space-available.  Non-revenue travel... read more

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Lost and Found

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It was time to come home… back to reality. I could see the snow covered cars in the parking lot as my Southwest flight landed in Indianapolis, and knew I would soon be standing in the cold, brushing off a pile of snow from my car in a lightweight hoodie. I had managed to escape for a week long cruise in the Caribbean during one of the worst weeks this past winter. Every... read more

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Flashback Fridays: Signals of Success

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The aviation industry has “borrowed” many terms and practices from the maritime world, such as how we refer to the right side of the plane as the starboard side, or even the Pilot in Command being known as the Captain, just as he or she would on a boat. And in 1990, Southwest Airlines paid tribute aviation’s maritime heritage with our International Collection of uniform... read more

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Celebrating our Servants’ Hearts at Volunteers of LUV

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At Southwest, we have a passion for people- a passion that comes from the heart and motivates us to not only make a positive difference, but change lives. Each year at our annual Volunteers of LUV event, we celebrate Employee volunteers who embody the Southwest Airlines Servant’s Heart. Southwest is committed to being a good neighbor in the cities we serve, but we... read more

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