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Archive for the ‘Under the hood’ Topic

A Day in the Life of a Southwest 737

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This article by John Harrell, with photos by Jeremy Dwyer-Lindgren, was a special to Airchive.com that was published April 4, 2014. It’s still dark in Seattle at 5:00 a.m. as passengers check in for early-morning departures.  But one of Southwest Airlines’ most hardworking employees, about to begin a 14-hour workday, has already been waiting here at Sea-Tac Airport since... read more

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Flashback Fridays: Name That Plane

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As any avgeek will tell you, the easiest way to identify an aircraft is its official FAA registration, or its “tail number.”  In absence of an official name, it’s the second most unique identifier for any bird, other than serial number assigned to it by the manufacturer. The numbers may look small and sometimes hard to read, but the foot-tall letters and numbers can be... read more

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Flashback Fridays: A Quarter Century of CSCs

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Have you ever rushed through an airport to make a connecting flight, fearing that it may have already left without you, only to be pleasantly surprised that the aircraft was still waiting for you?  How about hearing you have already been reaccommodated following a flight cancellation? Twenty-five years ago this month, a dedicated Team of three Ground Operations Employees... read more

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What in the World is a Winglet?

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Starting in 2003, Southwest Airlines invested in some little parts that make a big difference on our aircraft—winglets.  Today, most of our aircraft are equipped with winglets, the vertical fins on the tips of a plane’s wings. Winglets help Southwest save fuel, reduce emissions, and get our Customers to their destinations more quickly. In fact, winglets on Southwest... read more

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Airport Lingo: What Does It All Really Mean?

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Considering the amount of time many of us have spent in airports throughout our lives, we should all be pretty fluent in the language of ‘airport lingo’ by now. However, if you’re like me, you might only consider yourself to have a working knowledge of airport lingo, rather than fluency. Between flight decks and jet bridges; terminals and concourses; and nonstop flights... read more

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Flashback Fridays: Signature Series, Part 1

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Specialty planes decorated as State Flags, painted in Classic colors, or painted like a giant killer whale are common here at Southwest Airlines.  I always love seeing one come in for a landing. The Flagship planes are, of course, the easiest to spot, but there are a few planes that simply have a name signed on the sides of the planes’ noses.  These are part of the... read more

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Star of the Month: June 2013

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Whether he’s camping under the stars, biking up mountains, or traveling to state parks, Brad Foote LUVs being outdoors. It comes as no surprise that he has felt at home on an airport tarmac since the first day he set foot on one. "Working on the ramp is the ideal job for me. Even in bad weather, it beats working an office job," Brad says. "My dad worked in aviation, and I... read more

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Flashback Fridays: A Double Look Back at Denver

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As this summer’s Archives Intern at Southwest, I’m honored to be able to follow in Brian’s Flashback Fridays’ footsteps.  This week, I start that journey by taking a look at Southwest’s history of service to Denver.  This week marked 30 years since Southwest’s first flight to the Mile High City, so it seemed the perfect topic for me to embark on my first... read more

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Legendary Service with a Smile

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Whether it’s with her smile or sense of humor, Akron-Canton (CAK) Operations Agent Vicky Horne ensures that Customers boarding her flights are always in a cheerful mood. With a restaurant background, providing great Customer Service—both Internally and Externally—comes naturally to Vicky. “I LUV how everyone in the Company has the same desire for a great and FUN work... read more

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Celebrating a Champion of Diversity & Inclusion

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Ellen Torbert, Southwest Airlines’ Vice President of Diversity and Inclusion, was honored Thursday with the Rosa Parks Diversity Leadership Award.  This award, presented by the Women’s Transportation Seminar San Francisco Bay Area (WTS), honors women and organizations that have made a significant contribution in promoting diversity and cultural awareness within their... read more

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