Having started his career with Southwest in 1976, Larry worked as an Aircraft Cleaner, Stock Clerk, Maintenance Coordinator, and a Technical Librarian before transitioning to the Engineering Department (then called Technical Services). At the time, the Team consisted of eight Employees including two Technical Writers who were responsible for typing up the procedures on the Team’s typewriters. That’s right, typewriters.
Twenty-six years later, Larry is still in the Engineering Department. The Team is now made up of 79 Employees. The Engineering Department is just one part of the backbone that makes up the Maintenance & Engineering Department. With 16 Maintenance Locations around our system, these Southwest Warriors help maintain Safety, provide exceptional Customer Service to our Employees, and implement innovative enhancements to our aircraft to not only ensure our Customers’ flight experience is enjoyable, but our hard-working Employees, too.
If you’re working a Southwest Airlines flight or you’ve flown us recently, you might notice these enhancements:
For our Southwest Customers:
Sitting by the window seat behind the Emergency Exit Row? If you think you’ve given up your tray table for more leg room, you might be wrong! In some aircraft, tray tables are located in the armrest!
Who LUVs more room to stretch your legs? Our Maintenance & Engineering Team has restructured the cabin to provide more room between rows to give our Passengers additional space for carryon items, pet carriers, and leg room!
For our Pilots:
You might notice the tailored cup holders. Southwest Engineers designed larger cup holders that allow more beverage shapes and sizes, providing better retention. Even if you don’t have the Captain hat on—you know how frustrating it can be to order that refreshing drink through the drive thru, only to learn that cup won’t fit in your car’s cup holder.
For our Flight Attendants:
Do I have anything in my teeth? Check it out for yourself in the mirrors that hang strategically in the aircraft cabin so Flight Attendants can take a quick glance in it before leaving the galley.