Everything

Going Green: A Resolution to be Green in 2013

By: Katie Boswell kboswell

Jan 01 2013
If you’re like me, you make a resolution on the first of January each year and then completely forget what you’ve set out to do by the time February hits. Now, I know I’m not alone in this; there’s a strange dichotomy that exists with New Year’s resolutions. Almost everyone makes a resolution with the best of intentions to succeed, yet, the majority of people do not. So this year, let’s make a... read more

9 Months to go with Capt. Joe

By: Joe Gautille jgautille

Dec 28 2012
This series chronicles Capt. Joe's journies during his last year as a Southwest Pilot. December Well December 2012 is about over and 2013 is just on the horizon. So just about nine months to fly for Captain Joe.  December started off on the heels of a great Thanksgiving and all of the hectic Christmas shopping kicked into high gear. The first trip of the month was to Jacksonville... read more

LUVing the Little Moments

By: David Zanolla, Guest Blogger dzanolla

Dec 28 2012
I understand customer service. I teach a college-level course about one of the most successful customer service cultures in the world: The Walt Disney World Resort in Orlando, Florida. I know that it’s the little things that make a difference and grow customer loyalty. I only say all of this to help you understand what an impact one small interaction had on my family on a recent... read more

A Well-Deserved Welcome Home

By: Jackie Thompson jthompson

Dec 26 2012
For those of us who live near family and friends, it’s easy to take for granted a hug from a loved one.  Even when we have family in another state (like I do), it’s comforting to know that they are just a plane ride away, but our Military Heroes know just how meaningful a hug and a welcome home celebration can be.  Recently, Southwest Airlines had the opportunity to once again partner... read more

Going Green: Start A New Tradition

By: Kati Garrett Kati Tucker

Dec 25 2012
Today, as we reflect on the meaning of Christmas and time spent together with our families, think about your favorite Christmas tradition?  Do you decorate the tree as a family; bake cookies with Grandma; wrap presents while watching your favorite movie? What if you started a new tradition this year?  Over the past few weeks, we have talked about Going Green in our... read more

Hemisphere Dancer

By: Jeff Borges jborges

Dec 25 2012
“Hemisphere Dancer, flight 1225, you’re cleared for takeoff.   Climb to flight level 4000, keep your fins to the right on BUFIT ONE to your heading.  Have a safe flight”.  Awhile back, I was listening to a radio talk show panel discussing the merits of Jimmy Buffett songs.  We all know the influence, good or bad, of Cheeseburger in Paradise, Margaritaville, etc. ... read more

12 Days of LUV: The Winners

By: Brooks Thomas bthomas

Dec 24 2012
We had a really great time selecting the winners each day of the 12 Days of LUV. It's a shame that, out of hundreds upon hundreds of submissions, only 12 people can win. The creativity was unbelievable! Check out the 12 winners, and tell us in the comments which one is your favorite! read more

A Holiday Reminder: The Reward of Giving Back

By: Derrick Brown, Guest Blogger dbrown

Dec 24 2012
As the executive director of the Kraddick Foundation, it is a tremendous honor to provide chronically and terminally ill children with an all-expenses paid week filled with unforgettable memories at Walt Disney World® in Florida. To see the smiles on the families who attended this year's trip was an indescribable feeling.  The annual Kidd's Kids trip is a program of the Kraddick Foundation,... read more

Flashback Fridays: Happy Holidays from Long Ago

By: Brian Lusk blusk

Dec 21 2012
This week’s Flashback gives you the opportunity to look at the details of how we have celebrated a few of the past 42 Holiday Seasons, and the photos run the gamut from early Southwest to early AirTran holiday costumes and celebrations.   The first photo features a trio of Flight Attendants from the the earliest of the years that Southwest was in operation.  Our characters are wearing... read more

The Physics of Santa

By: Steve Heaser sheaser

Dec 20 2012
Is this podcast timely? Yes. Accurate? Well, I really don't know. Some years ago an unknown group or individual with seemingly too much time on their hands decided to apply their math and physics skills to Santa and his reindeer. Easy enough. Just run the numbers and report it. For instance one part of this podcast reports: Santa has 31 hours of Christmas to work with, thanks to the different... read more
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