Everything

Archive for June 2011

Southwest Airlines and The Container Store LUV your Luggage!

By: Ashley Pettit apettit

Jun 09 2011
We all know that Southwest Airlines LUVs bags, but did you know that The Container Store loves bags almost as much as we do? It’s true! The Container Store’s Love Your Luggage! Organized Traveler Sale is in full swing, and we’re partnering with them to bring Organized Travel Experts to many airports around our system. Throughout the month of June, our team of Organized Travel Experts will visit... read more

40 Years in 40 Days: Class of 1980

By: Hyacinth Gardner hgardner

Jun 08 2011
I originally interviewed for a ticket agent position, but was offered a position within the Finance Department after the recruiter discovered my banking background.  It never dawned on me that there were other positions within the airline industry other than pilots, flight attendants, ticket agents, and ground operations.  I joined the Southwest Family April 1, 1980 (April Fool’s Day).... read more

School's Out for Summer

By: Erin Terry eterry

Jun 08 2011
Well, friends, the time of year is finally upon us-- can you hear the millions of teachers, parents, and students from sea to shining sea shouting with joy? I sure can! And I must say, as a year-round, cubicle-bound Employee, I’m more than a wee bit jealous…but I digress. A few weeks ago, I had the pleasure of visiting Mrs. Anderson’s 4th grade class at Patton Elementary School in Austin, TX.... read more

40 Years in 40 Days: Class of 1981

By: Capt. Paul Cubstead pcubstead

Jun 08 2011
The greatest day of my professional life was March 2, 1981.  That was the first day of my New Hire Pilot Class. Seven other young men and I began our careers at Southwest Airlines—then still a fairly unknown airline.  In fact, some of my college friends and former Air Force buddies didn’t even know what Southwest Airlines was when I told them I’d landed this job!  My journey to... read more

Going Green: Co-Mingled Recycling Breaks Southwest Record

By: Laurel Moffat lmoffat

Jun 07 2011
Asking Customers to hand over those aluminum cans and newspapers to our Flight Attendants has continued to pay off by diverting waste from our landfills and saving money on our bottom-line.  The waste diversion numbers are in for April, and the results have success written all over them. Whether you’re a Flight Attendant making an announcement to let Customers know we recycle or a... read more

40 Years in 40 Days: Class of 1982

By: Tonda Montague Ferguson tmontague

Jun 07 2011
Don’t judge me by my next statement until you read to the very end!  It’s hard to admit, but I wasn’t thrilled when I became a Southwest Employee in August 1982.  Let me explain.   I had been working for Braniff International Airways for several years prior to joining Southwest.  I loved my job at Braniff because I could fly all over the world, and I never seemed to have... read more

From Shoes to Lanyards

By: Christine Ortega cortega

Jun 07 2011
It was a moment to hear from our modern day philosophers -- in a remarkable setting.  Shoes, lanyards, love, writing, world problems, politicians, and HIV all took stage in a magical world of words.  A room at the East Wing of the White House was set with small round table each with six simple, but cushy chairs--you know the ones with pillows on the seat so that there are no... read more

40 Years in 40 Days: Class of 1983

By: Bev Sandlin bsandlin

Jun 06 2011
My first day at Southwest Airlines was February 9, 1983.  I was an ex-Braniff International employee and the company went bankrupt.  What to do?  Luckily for me, I had two friends at Southwest Airlines, Tonda Montague and Donna Holm, who told me about an opening in DAL Maintenance.  I think their good recommendations helped me get my foot in the door.  My first position... read more

Customer Service Hall of Famers

By: Teresa Laraba tlaraba

Jun 06 2011
"A friendly and knowledgeable staff." If this doesn’t sound like our Southwest Warriors, I don’t know what does.  Whether our Employees are helping our Customers find the lowest Southwest fares or lending a shoulder to cry on for a Customer traveling under difficult circumstances, I couldn’t be more proud to have an extended Family of more than 35,000 Employees systemwide... read more

40 Years in 40 Days: Class of 1984

By: Colleen Deane cdeane

Jun 05 2011
My Southwest Airlines story begins in the summer of 1984. I was a single girl living in Maui, Hawaii thinking I needed to get a real job. After four years there I was getting island fever, and ready for a new adventure.My college friend had gone to work for Southwest Airlines; she was no longer working, but was married to a Vice President who was still with the airline. I decided to move to... read more