Everything

Out of the Old, Into the New: DAL

By: Nathan Brasher nbrasher

Apr 19 2013
“Is this really Dallas?”  Customers arriving at DAL after departing earlier in the week from the old terminal experienced “shock and awe” over the beauty and spaciousness of the beautiful new Terminal 2 at Love Field, which officially opened to the public on Tuesday.The new centralized terminal will one day boast 20 gates—11 opened on Tuesday, and a 12th is scheduled to open this summer.... read more

Best of Flashback Fridays: Intriguing Oddities from Southwest’s Past

By: Sandy Nelson snelson

Apr 19 2013
I selected this particular Flashback installment to be a “Best of” for a number of reasons.  As a former Braniff Flight Attendant, I flew on the 727-200 featured in the first photo more times than I can count (but not with this very unique Southwest livery). And, as a California native, I always loved the “Golden State”-shaped boarding passes that were used “back in the day.”  Long... read more

Month of Giving Back: ATL Helped Feed Nearly 5,500 Families!

By: Pam Hillary phillary

Apr 18 2013
More than 8,000 pounds of food sorted.  Nearly 5,500 Atlanta-area families fed.  This is the positive difference the Atlanta-based Southwest Airlines and AirTran Airways Employees were able to make recently when we volunteered our time at the Atlanta Food bank. At Southwest Airlines, we give from the heart all year round.  And, in the month of April, we celebrate our... read more

High Five Your City: The Winner's Circle!

By: Lindsey Prowse lprowse

Apr 18 2013
We had a really great time selecting the winners of the High Five Your City contest.  Thanks for sharing why you LUV your city!  It was incredible to learn about all of your hometown hotspots and hidden gems.  Check out the five winners, and let us know in comments which one you’d like to give a “High Five!” Tamara wants us to check out her neighborhood in Charlotte, North... read more

The Heart (of the heart) of Southwest

By: Brooks Thomas bthomas

Apr 18 2013
Until yesterday, I had never witnessed a Culture Committee meeting.  Hearing about it was the stuff of legends; I knew it primarily as a gathering of Southwest's most spirited People.  I'd heard myths about folks dressing in costumes, sporadically standing up and shouting, and grabbing the mic with reckless abandon. It didn't take but five minutes for me to confirm at least two of... read more

Having a Cheeseball!

By: Krista Crow kcrow

Apr 17 2013
How do you celebrate National Cheeseball Day?  Naturally, with a cheeseball contest.  We had 15 cheeseball entries, and of course one of them was mine.Some of our fearless Supervisors and Trainers bravely volunteered to be our judges, and the competition was fierce.  After sampling the entries and having a meeting in a secret room (the conference room... oops,... read more

A Marine Marriage Proposal in the Air

By: Anne Morawey amorawey

Apr 17 2013
Working in Customer Relations at Southwest is a unique experience, and, each and every day, I have the opportunity to speak with Customers from across our system and learn how Southwest connects them to some of the most important moments in their lives.  Recently, I received a phone call from a man who started off the conversation saying he had an unusual question.  The man’s name was... read more

Jake's Journey

By: Karen Cozen kcozen

Apr 16 2013
Sometimes, even at a Company like Southwest, your Coworkers surprise you in ways that are emotionally indescribable.  My childhood friend, Beth Schied, is the mother of four great kids.  Years ago Beth's youngest child, Jake, was diagnosed with bilateral retinoblastoma, a cancer of the eye, at 18 months old.In March of 2008, Jake had his left eye removed.  Jake, now seven years old... read more

Flying "Home" to San Juan

By: Rich Matthews rmatthews

Apr 16 2013
Sunday was a milestone day for Southwest when, for the first time ever, the Company expanded our route map to a destination beyond the “lower 48” with our historic inaugural flight to San Juan, Puerto Rico.  Local dignitaries, Customers, media, and Employees alike enjoyed first-flight festivities where the warm and friendly personalities of Southwest Airlines and the Puerto Rican people... read more

Southwest Brings Me Home to San Juan, Puerto Rico

By: Capt. Pedro Reguero preguero

Apr 14 2013
It's April 14, 2013, and Southwest is headed to Puerto Rico.  A few months back, Jose Pacheco and I recieved a call from Captain Mark Montgomery, Dallas Base Chief Pilot, asking if we would be available to fly the first flight into San Juan.  We said...YES! I was born and raised in Santurce, PR a suburb of San Juan.  I always knew I wanted to be a Pilot, and my parents did... read more