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Inflight Wi-Fi Update

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On June 24, Southwest will begin a new testing phase for Inflight Wi-Fi on the four aircraft that are currently equipped with wi-fi technology.  In order to match the price of our product with what the market is willing to pay, we will be testing a variety of price points. The connection cost will range from $2 to $12 and will be determined by the distance Customers are traveling and the device they are using to connect.  The cost to get online will be displayed when a Customer launches his or her Internet browser and will be applicable to Employees as well as Customers.

 

Let us know what you think. 

51 Comments

  1. For some reason in the last quarter the wifi has just crashed. It used to be slow, now you can’t even do anything. I’m on a flight now and I’ve been trying to log in for an hour into my A-List Preferred account. It’s hilarious how, I can’t log into my free ALP account, but if I log in with my credit card, I can get in. So, I did it. I wasted $5 on this crap internet. Now, the only place I can go is to the SWA website. Try to check webmail. Try to use even Google, and forget about it. I fly almost every week and I’m very seriously thinking of moving to another airline. You guys are taking advantage of your loyal customers and I think you are plundering your political capital over the other airlines. This internet is a complete and utter failure. If I was a SWA employee and I was an “owner” as your corprate heads put it, I’d be pissed. Someone should be canned over this. It’s just not right.