UPDATE: Thanks to all of you who tuned in on Thursday to ask questions about our Rapid Rewards program during the live milepoint chat. In the event you weren’t able to join (I mean, there was a little baseball game called the World Series on), please feel free to click here for the replay. I’ve very much enjoyed hearing from our Members, and I look forward to more dialogue in the near future!
As you all know by now, we launched our All-New Rapid Rewards program in March of this year. No black-out dates, rewards that can be used for any available seat, and points that don’t expire are just a few of the benefits that the new program offers.
But I know some of you may have questions about the program that you’d like to ask us. The good folks over at MilePoint have offered me the opportunity to engage in a live web chat with you this Thursday, Oct. 20, from 8 – 9pm CST. I will be happy to answer questions that cover a range of topics about Rapid Rewards. I’ll answer as many questions as possible in that hour. For those I don’t get to, MilePoint will give us a chance to follow up with responses post-chat. In addition, we’ll be sure to post the chat transcript here on our Nuts About Southwest blog.
To register and submit questions, please click here. I look forward to hearing from you on the 20th!