News

FAA Staff Furloughs

Apr 22 2013
Southwest Airlines anticipates possible flight delays resulting from the Federal Aviation Administration’s (FAA) staffing reductions implemented on April 21. The duration and frequency of these possible delays is unknown at this time because the FAA has not yet provided precise information to airlines. As always, our full focus is on safety and serving our Customers and minimizing the impact of... read more

Information on Flights 3660/2005

Mar 16 2013
Reports indicate that the winglets of two Southwest aircraft made contact with each other while leaving the DTW terminal area from adjacent gates. Both aircraft returned to the gates. Initial inspections indicate neither aircraft sustained substantial damage, however each has been removed from service for further inspection and appropriate repair.  Southwest is accommodating our... read more

2/23 FREE TICKET SCAM AWARENESS

Feb 23 2013
Southwest Airlines is currently working to squash several scams involving free Southwest tickets.  Please do not click any of these links, or give away any of your personal information.  If a user has clicked any of these links or supplied personal information to the sites, Southwest recommends users change their account passwords, and check Facebook privacy settings to see if any... read more

STATEMENT ON FLIGHT 4695

Dec 27 2012
This morning, Flight #4695 leaving Islip for Tampa exited the taxiway during taxi from the gate. The aircraft had 129 Customers on board, and there were no reported injuries. The Customers deplaned the aircraft and were bussed back to the terminal where a replacement aircraft will take them to their original destination. Maintenance crews are working to move the aircraft and evaluate it for any... read more

Southwest Airlines Among The Five Most Likeable Companies of 2012

Dec 03 2012
CEO of leading social media marketing agency recognizes likeable organizations.NEW YORK, Dec. 3, 2012 /PRNewswire/ -- Social media agency Likeable Media issued today its list of the five most likeable companies in the United States for 2012.  These companies were chosen based on their ability to meet criteria of a LIKEABLE BUSINESS, including gratefulness, team playing, responsiveness,... read more

Chicago-Midway Fog Update, November 21, 10:30 a.m. central

Nov 21 2012
Reduced visibility is creating operational challenges at Chicago-Midway, and in response, Southwest has canceled 46 flights this morning. Forecasts indicate the heavy fog will lift before 12 p.m. central, and the carrier will continue to monitor the situation. Southwest has issued a weather advisory for Chicago and has implemented its weather reaccommodation plan.... read more

STATEMENT REGARDING FLIGHT #1905

Nov 10 2012
Southwest Airlines Flight #1905 from Oakland landed safely at Denver International Airport this afternoon at approximately 5:00 p.m., Mountain Time.  While taxiing to the terminal, the nosewheel of the aircraft departed the taxiway.  There were 125 Customers and five crew members onboard, all of whom were deplaned and bussed back to the terminal. No injuries have... read more

THE CIVIC 50 NAMES SOUTHWEST AIRLINES IN TOP 20 OF MOST COMMUNITY-MINDED COMPANIES IN AMERICA

Nov 09 2012
DALLAS—Nov. 9, 2012— The Civic 50 today revealed the companies who ranked in its national initiative to survey, rank, and recognize America’s S&P 500 most community-minded companies, naming Southwest Airlines (NYSE: LUV) in the top 20 for demonstrating a strong commitment to corporate civic engagement in the communities where Southwest does business.  A partnership among Bloomberg News,... read more

NOTIFICATION: Fraudulent Promotion on Instagram

Nov 04 2012
Southwest Airlines is currently working to deactivate several fake Instagram accounts that advertise a ticket giveaway promotion using the hashtag #southwestgiveaways.  We regularly hold promotions on our official Twitter and Facebook channels, and also link to Nuts About Southwest and Southwest.com As a reminder, our official Instagram account is "@SouthwestAir" and that is the only... read more

Operational Impact of Sandy - Updated Monday, Oct. 29, 12pm CDT

Oct 29 2012
Operational Impact of Sandy - Updated Monday, Oct. 29, 12pm CDTSouthwest Airlines and AirTran Airways have canceled or modified operations at a total of 16 airports in the Northeast and Mid-Atlantic US. Affected Customers continue to be contacted and offered options to change their travel plans. Click the links at the bottom of this statement for the most up-to-date Customer policies.Southwest... read more