News

DING! SOUTHWEST AIRLINES HAS AN APP FOR THAT

Jan 28 2010

Your iPhone is perfect—you just wish you could hear that Southwest trademarked DING!, right?  Well now you can. Southwest Airlines announces its first app for iPhone and iPod touch now available from the App Store.  Customers can book reservations, checkin for flights, check flight status, view flight schedules, and download DING! to get exclusive, deeply discounted fares on Southwest flights.  And, in true Southwest style, the app is free!  To check it out, click here: www.southwest.com/iphone or visit www.itunes.com/appstore/.

“Southwest is known for convenience and simplicity, and our new app is a great example of that,” said Kevin Krone, Southwest Airlines Vice President of Marketing, Sales, and Distribution.  “Whether you are managing Rapid Rewards credits or need to checkin for your flight, the Southwest Airlines App now offers Customers the flexibility to do that and more—with plenty of Southwest flair!”

To celebrate the new app, Southwest Airlines is offering special DING! fares for Customers today.   These fares are only available through the DING! feature so Customers have to download the app and register for DING! to access them.  Click here for details: www.southwest.com/iphone

After 38 years of service, Southwest Airlines (NYSE: LUV) continues to differentiate itself from other low fare carriers—offering a reliable product with exemplary Customer Service.  Southwest Airlines is the most productive airline in the sky and offers Customers a comfortable traveling experience.  Southwest Airlines is the nation's largest carrier in terms of originating domestic passengers boarded, currently serving 68 cities in 35 states.  Based in Dallas, Southwest currently operates more than 3,100 flights a day and has nearly 35,000 Employees systemwide.

Comments

Is there a BlackBerry application in the works. As a work traveler I can still attest that most of us are using the BlackBerry platform.

  • Angela Schroeder (not verified) — 01-28-2010 at 10:31 AM

So....when will you have a simiar application on the Android platform?

  • Dan P (not verified) — 01-28-2010 at 10:44 AM

Hey Angela and Dan,

We have big plans for 2010 and hope to have apps for other mobile devices as well. For now, we'd suggest visiting our mobile.southwest.com site and please, stay tuned!

Hi!

I downloaded the new App into my itouch and love it! However, in the commercial it shows that it will also locate places to eat in the airport- my app does not have that feature- why not?

  • Jane (not verified) — 03-13-2010 at 09:39 AM

As a frequent traveler and proud Rapid Rewards member, I know that I can always count on Southwest to deliver the best value and allow me to escape the Phoenix area for quick weekend trips. In order to make sure that I am getting the best deal I have come to love the Ding! application. Desktop, iPhone, telepathy (jk) you name it and I have tried to get Ding! installed. The other morning I woke up late to work (as usual), checked my Ding! fares for the day and headed off to work confident that I would be able to purchase the fares I looked at earlier, however using my employer's salary cost to obtain said fares. As I frequently travel on SW I have several credits stacked up from previously purchased flights that I was interested in using, however I quickly noticed the iPhone Ding! application will only allow you to purchase fares using a credit card, not previously issued SW credits. As I am unable to install the Ding! application on my work computer, I immediately called customer service and asked if there was any way to obtain the pricing on 1 one way ticket that would have saved me $15 (x2 as I wanted to book two flights). The representative paused for a minute, checked with a supervisor and came back saying that unfortunately I was out of luck and would have to purchase the best available fare online when I arrived home. I would really appreciate a mobile Ding! site, or something that allows customers who cannot have access to the Ding! application all day to be able to take advantage of their targeted offers anywhere. Instead I have opted not to purchase the tickets yet, and wait and see if another Ding! offer comes along for the same dates and routes as was previously available. Not exactly the best way to ensure your customers are booking the flights they want and ideally spending their money at your business.

  • Matthew (not verified) — 03-16-2010 at 08:38 PM

Please provide a Ding for Blackberry!

  • Anonymous (not verified) — 03-26-2010 at 01:21 PM

I second that - Please make a DING app for Blackberry!!!

  • Anonymous (not verified) — 03-29-2010 at 02:14 PM

Just chiming in to add my vote for a DING app for Blackberry soon! Please and Thank you.

  • Angel Michaels (not verified) — 04-26-2010 at 04:29 PM

Kudos on the app intro, but add me to the list of folks who need SWA to keep going! Android, Blackberry most definitely need an app - especially important for the bulk of your passengers who are business travelers. Bring it on please!

  • Steve Smyth (not verified) — 04-27-2010 at 11:42 AM

Need a BlackBerry app....you know how many millions of business flyers have BlackBerrys? ALL OF THEM!!!

  • T Brown (not verified) — 05-03-2010 at 09:51 AM

I'm actually pretty disappointed that the team at Southwest didn't know that the majority of their Business Flyers have blackberries! I would have thought that they would have released a blackberry APP at the same time or at least close after the iphone APP. Please develop a blackberry APP for DING!!!!

  • Anonymous (not verified) — 05-04-2010 at 08:22 PM

Does SWA have any plans for an APP for Android Phone's?

  • Bob Couret (not verified) — 05-06-2010 at 05:25 PM

I could REALLY use an app for my Andriod type phone...So could my co-workers.

  • Larry Vana (not verified) — 05-14-2010 at 04:00 PM

Any update on the Southwest app for Android?

  • Anonymous (not verified) — 05-25-2010 at 03:03 PM

Looking for update on Android app!!!

  • Another Android User (not verified) — 06-09-2010 at 01:03 PM

Where's the Android App?

  • Anonymous (not verified) — 06-12-2010 at 04:00 PM

~
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NEED ANDROID !!!!!!!!!!!
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~

  • Anonymous (not verified) — 06-14-2010 at 04:00 PM

ANDROID!!!! THE MASSES HAVE SPOKEN!

  • Anonymous (not verified) — 06-17-2010 at 12:36 PM

Is the Android app available?

  • Anonymous (not verified) — 06-17-2010 at 02:01 PM

There are more Android phones than iphones as well as more blackberry phones than iphones. Please don't limit your reach to just one carrier and 1 kind of phone.

  • Matt Spiller (not verified) — 06-26-2010 at 02:19 PM

Android Please!!!

So many of us love our open-source Android phones. Plus, you're missing a huge segment here--there are many more Android users than iPhone users.

  • Anonymous (not verified) — 07-03-2010 at 10:10 AM

The iPhone/Touch app is great (I have a Touch) but I would really love an Android app. Come on guys, get on board with the best and hottest phone operating system!

  • rangel28 (not verified) — 07-14-2010 at 02:41 PM

pleeeeeeeeeeze get an application for Blackberry. We are in desperate need to be able to book reservations from our blackberry.

  • Tammy (not verified) — 07-16-2010 at 10:56 AM

I believe Ding! for Blackberry is more pressing than other platforms... come on southwest...

  • boldberry (not verified) — 08-07-2010 at 11:33 AM

ANDROID !!!!!!!!!!!!!

  • Anonymous (not verified) — 08-09-2010 at 11:41 AM

BLACKBERRY!!!!!!!!!BLACKBERRY!!!!!!!!!!!BLACKBERRY!!!!!!!!!BLACKBERRY!!!!!!!!!!!

  • Anonymous (not verified) — 08-10-2010 at 03:00 PM

just curious... how many ding apps are out there?

  • Anonymous (not verified) — 08-10-2010 at 06:39 PM

PLEASE get that Android app out there...now outselling the iPhone. :)

  • Kev (not verified) — 08-11-2010 at 01:31 PM

Yes! Please make an app for Android!!! Android is growing much faster than iPhone, will outsell it soon.

  • LN (not verified) — 08-12-2010 at 12:17 PM

I am a big Southwest fan and RR member who now owns the LG ALLY - an ANDROID phone! When will the app for this come out? I am in the middle of a round-trip of flights (go home tomorrow to Dallas Love) and I would love to have an app that would keep me informed!

  • HCJ5683 (not verified) — 08-14-2010 at 12:24 AM

+1 (Andoid app)

  • JC (not verified) — 09-02-2010 at 12:39 PM

NEED Android App - will be way more android devices in use than iphone in less than a year if not already.

  • Shane (not verified) — 09-04-2010 at 11:20 AM

Where is the Android app? I travel a lot and would like the app. At this point in time I cannot believe one has not been released.

  • HH (not verified) — 09-08-2010 at 12:59 AM

Another one who cant believe there is not a Ding app for Android.

  • Adam (not verified) — 09-12-2010 at 09:06 PM

Another request for Android please!

  • Anonymous (not verified) — 09-13-2010 at 04:09 PM

I fail to understand why its so hard to get an app for Blackberry.....why? Surely you can hire a consultant to write a few lines of code for you!

  • Anonymous (not verified) — 09-19-2010 at 05:49 PM

Need the Android app - fastest growing platform in the country !!

  • Anonymous (not verified) — 09-22-2010 at 02:37 PM

I need the android app. By Thanksgiving would be great

  • JohnLee (not verified) — 09-24-2010 at 03:20 PM

Still waiting on that Soutwest Android App... Come on Southwest; don't let me down!

  • Christy (not verified) — 09-24-2010 at 07:15 PM

Hello, Android? Seriously still not available?

  • Matt M (not verified) — 09-28-2010 at 11:22 PM

As a proud Southwest Rapid Reward member and Visa owner, PLEASE PLEASE PLEASE get the ding app for android!!

LUV you SW!

  • Chris M (not verified) — 09-29-2010 at 02:31 PM

another vote for an Android app.

  • Jeffrey (not verified) — 10-03-2010 at 10:42 PM

Android please! I've tossed my iphone and travel on Southwest about 4 times a month.

  • Wm Shrewsbury (not verified) — 10-07-2010 at 02:17 PM

ANDROID! My office has blocked all executable files from our server, so I can no longer get Ding updates during the hours I can actually purchase them. I really need this service on my Android phone ASAP!

  • Anonymous (not verified) — 10-11-2010 at 10:09 AM

Another vote for Blackberry! It is overdue. Please, please, please...

  • Anonymous (not verified) — 10-13-2010 at 11:42 AM

ANDROID

  • Anonymous (not verified) — 10-17-2010 at 04:55 PM

I agree App for ANDROID much needed !!!!!!!!!!!!!!!!!!!!!

  • Anonymous (not verified) — 10-20-2010 at 04:55 PM

Still no BB app for Ding? How disappointing. Please make one.

  • Waiting Since April 2010 (not verified) — 10-26-2010 at 10:16 AM

Southwest wrote on 1/28/10 to stay tuned for apps for other devices. That was 9 months ago; if no app, how about at least giving us an update? What do you say Southwest?

  • kevin (not verified) — 10-27-2010 at 02:45 PM

ANDROID apps .. its the end of 2010 i think its time your guys introduced the android app

  • vikram (not verified) — 10-28-2010 at 03:12 PM

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