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Posts Tagged ‘2013’

Star of the Month: June 2013

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Whether he’s camping under the stars, biking up mountains, or traveling to state parks, Brad Foote LUVs being outdoors. It comes as no surprise that he has felt at home on an airport tarmac since the first day he set foot on one. "Working on the ramp is the ideal job for me. Even in bad weather, it beats working an office job," Brad says. "My dad worked in aviation, and I... read more

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November, December, and the Holidays—Now Available for Sale

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We’re now accepting bookings all the way to January 5, 2014, which (of course) includes Thanksgiving, Christmas, Hannukah, and New Year’s.  This schedule time period is always THE HARDEST SCHEDULE of each year to prepare and publish because of the extreme traffic fluctuations driven by holiday travel.  Couple that with the fact that each of those three holiday... read more

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Star of the Month: May 2013

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The term that comes to mind when thinking of Customer Support and Services (CS&S) Customer Representative Joy Fress is “Team Player.” As one of seven children, Joy understood from an early age the value of cooperating with others and working as a Team. Those values helped shape Joy’s future interests—both personal and professional—and brought the sports lover to... read more

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The Joy of Granting Wishes

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At Southwest, we believe in connecting people to what’s important in their lives.  As a national sponsor of Make-A-Wish, we have the opportunity to help wish kids take flight.  Whether our Pilots are taking the time to pose for a photo in the cockpit, our Flight Attendants are making announcements that a special wish kid is onboard, or our Customer Service Agents... read more

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Star of the Month: April 2013

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Paul Kaup’s path to the Pilot’s seat of a Southwest Airlines 737 began in 1992, when aspirations of flying the open skies took him and his girlfriend, Karen, from their hometown of Chicago to the Phoenix area to attend Arizona State University. In college, Paul began working as a Southwest Ramp Agent, and he fondly recalls expediting his proposal to Karen so that she could... read more

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APRIL 1: Baskets Float Free

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When you're flying nearly 500mph at 35,000 feet above ground, life passes by pretty fast.  Sure, Southwest has a suite of things to keep you entertained inflight: Video on Demand; WiFi; Live at 35; hilarious Flight Attendants.  Heck, we've even transported a miniature seeing-eye horse, and a couple endangered sea turtles.  But figuratively, you can't have the... read more

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Are You Ready to Dent the Future with The SCA?

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It's easy to get lost in the crisp mountain air of Sun Valley, Idaho.  Like its namesake suggests, the wind is pretty still in the valley, and like Southwest's hometown, the stars at night are big and bright. Plus, it's a pretty nice view, right?  We have to do our part to keep it that way. We're here as the Official Airline of the Dent the Future conference, a... read more

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Spirit Star of the Month: February, 2013

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Every day, Southwest Airlines strives to maintain astrong brand presence and deliver a great Customer Experience. According to Vanessa Peace, Manager of Advertising and Brand Experience for Southwest Airlines, preserving the Southwest brand image helps deliver our world-class Customer Experience. Vanessa and her Team work with internal and external partners to help... read more

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[FARE SALE ALERT] LUV IS IN THE AIR THREE-DAY SALE

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Southwest and AirTran are spreading low fares today with a three-day ‘LUV Sale’, offering sweet one-way nonstop fares for as low as $49, $89, $119, and $149 to select destinations, based on length of travel. For travel up to 500 miles, fares are $49 one-way.For travel 501 to 1,000 miles, fares are $89 one-way. For travel 1,001 to 1,500 miles, fares are $119 one-way. ... read more

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Inside Spirit’s January Issue

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I don’t know that I’ve ever seen magazine editors have more fun than they did in making this issue--which, in a travel magazine for Southwest Airlines, is saying a lot. The main topic was “Learn New Tricks,” and some of the staff decided that they would take on the assignment themselves. That’s why you see Associate Editor Noah Bunn kicking a football on the cover.... read more

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