We work hard at Southwest Airlines, making sure our Customers are entertained and continue to come back to Southwest for all of their traveling needs.  We want to make sure that our Customers are continually impressed by the lengths we go to make them feel appreciated and LUVed.
 

Back in the early days of computing, you had to type a long string of DOS commands in order to get anything done. Anyone remember ‘c:\WINDOWS\system32\calc.exe’ ?  Then along came Windows and icons with point and click. Those command lines are still there, but now clicking an icon sends those commands for you. Don’t believe me?