You just never know what's going to pop-up on YouTube, do you? 

Southwest Airlines responds to Air New Zealand's "Nothing to Hide" challenge with some fun and LUV of our own -- with a special surprise at the end!

Have you called our Customer Support & Services lately?

image: 

CS&S is the Department at Southwest formerly known as Reservations. FlyerTalk is a blog about the travel and airline industry. These two come together on this episode of Red Belly Radio when David Holmes, a.k.a. the rapping Flight Attendant rapped on the telephone on-hold entertainment.