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Posts tagged with "Customer Support & Services"
Flashback Fridays: Farewell to the Old San Antonio Center Building
By: Brian Lusk
Apr 20
2012
Flashback Fridays: Thank You for Calling Southwest Airlines
By: Brian Lusk
Jul 15
2011
Customer Support & Services (CS&S) is our department formerly known as Reservations. These hard working folks with the pleasant
voices on the phone have been an essential part of our success since day one,
but because Customers interact over the phone with them, they never get to see them in
action like they do our Airport and Inflight folks. I am also sorry to say t
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A Change of "Planes"
By: Jonathon Nield
Apr 07
2011
When I was
first hired by Southwest Airlines back in September of 2009, I was told to
prepare for the “Flight of your Life." They weren’t joking.
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